Fix Auto UK - Fix Auto Aberdeen Anmeldelser 

Professional service, kept informed of repair
progress. Courtesy car provided at same location which made the process easier.

Exceeded my already high expectations from start to finish could not praise them enough.

Made all repairs in shortest estimated timeframe, kept me informed at each stage and quick to notify me when the work was completed. Nice and easy doing business with them.

The team were approachable, responsive and delivered great customer service and returned my vehicle looking as though nothing had ever happened. Am so pleased to have my car back all fixed.

My car went in for repairs after being damaged by another driver. I was completely impressed with the professional service at every stage of the process, the loan car was small but in pristine condition and a pleasure to drive, the ladies in reception were outstanding, explaining everything in detail and very professional at all times. The email update link was fantastic and informative. All in all a really smooth experience. Thank you.

Friendly & wellcoming.Decribed the process the car would go through well. Good updates on the cars progress.

Would definitely recommend as they done a a very tidy job …….

Very happy with the service and level of detail when fixing my car.

Positive experience from the start till the end!
Staff is very helpful and the team done a amazing job!
Highly recommended

Battery was flat when it was returned to us and handle to close boot lid was detached. Have had to use jump leads to start car ever since. Phoned to complain and to query why heat setting and blower setting were both set at max. They denied responsibility for draining the Battery and told me it was nothing to do with them, quite aggressively. I've reported them to my insurance company and await their response. We will never use this company again will tell everyone we know about our awful experience.

This was an insurance job, they had a courtesy car for me and communication was excellent from start to finish. Repairs were completed in 5 days and they even polished the car inside and out. Did an amazing job. I've seen quite a few negative reviews about this company but I couldn't fault them. Good work!

Fast efficient service, kept up to date the whole way through and pick up and delivery were seamless. Would certainly use again.

The services provided were very good. Courtesy car was in good condition and comfortable to drive. I was kept updated with progress and job was completed in line with initial forecast.

Very happy with the service and always excellent work.

Good experience. Damaged alloy wheel and tyre replaced over the weekend. Nice clean courtesy car provided.
Communication good.
Would use again.

Excellent repair, appreciated updates, friendly service

I received a great tracking link which was updated regularly. When my car was ready it was immaculate, the whole car had been valeted and looked amazing. I wasn't expecting the inside to have been touched so it was a wonderful surprise.

Despite the turn around being very quick, the quality of finish appearing to very good, and the car getting delivered back to me, my car came back with some additional badges on the wings that it didn’t have before it went into the shop and is now a “Limited Edition” with badges on the wings stating it.
At the time of review I’m still waiting to hear back from body shop and agree a forward plan.

Can’t say I’m overly amused at finding new badges on the wings.
Depending on the outcome, either the badges removed or refund on the cost of removing them I will change my review.

I have also fed this back to my insurance company.

Honestly who ever applied the badges to both wings needs to be questioned and if they worked for me they probably wouldn’t be any longer or would certainly be on performance improvement plan, sounds harsh but I don’t tolerate stuff like this. Why can’t people just do what they are supposed to do, and not mess with stuff.

Great repair, kept me updated as promised. Friendly customer service. Thank you.

Upon returning the car to us that was booked in to get a new bumper, undertray, wheel arch and some wiring, I noticed that part of the vents wasn't put in correctly. There was a scratch on the front parking sensor and a couple scratches on the chrome of the vent. All can be proven that it wasn't there prior to going in. Quite bad considering that i had an email stating that the car had to go through quality control before I could collect. Insurance company agrees that the fix is not to standard and I need to find another garage to fix what they've done wrong. So it's going on 2 month now and and my car still isn't fixed. I think that short cuts were taken as my husband had complained about service. But this isn't that, this is mechanics that have done this. Really disappointed