Five Star Airways Anmeldelser 525

Best experience ever

Leo has a much needed patience and knowledge that makes my booking experience relax and enjoyable.
Nothing troubles him and even in difficult situations, he comes through nicely.

Roman,, nice guy,, very helpful.. Easy to contact..

Christian is amazing.
He communicates well.
He is quick and offers alternative flight itineraries to meet the travelers' requirements.

Excellent customer service for a last minute trip! They were able to help us find business class tickets for a great price very last minute .

Very responsive and helpful! Thank you!

This is the second time we have worked with Josh. Not only does he know all the ins and outs of air travel but ALWAYS is available almost any time for "stupid" questions:) He really takes the time to make sure everything is perfect.

Arthur Grant was excellent and very responsive to my many questions and concerns. It was my first time dealing with this company, but I will be back.

Christian was very helpful in successfully changing my flights because of the problems at Newark. Much appreciated.

Sandra was excellent; she found just what we needed. She even stayed up WAY PAST her bedtime to be sure that we got the travel itinerary we wanted..and at a reasonable price. Thank you, Sandra.

Very disappointed with being billed about $100 per ticket more than the carrier's website price. 5 Star blames consolidator, but it is the customer who suffers. No attempt to help with the issue. Just saying they understand our feelings, which means nothing. The previous representative I worked with was outstanding. He is gone. I will be more discerning the next time I plan a trip.

Great service. Josh was very available for any questions. Josh did find the best price for our itinerary.

Very poor service and quality at the Mumbai airport. Pooja Deshmukh, the check in desk person took our boarding passes, ripped them out and threw them away. She insisted that our luggage were over weighed. However, were originally cleared and given boarding passes by the previous check in desk staff. Pooja insisted us to give her 20,000 rupees and she would let us go. We refused and we did our best to reduce the weight. She wasted over an hour and when she realized that she was not getting the bribe, she gave us the passes. She also made me write an apology letter right there at the airport. She finally said that this shouldn’t leak out or else our family would be banned from travelling with Qatar Airways.

She was not only rough but mean. My mother in law was in the wheelchair and was made her get up. NEVER EVER TRAVELLING QATAR AIRWAYS.

Once again Leo has come through, he is the best and finds the best tickets at the best prices !

Leo is the best, he found us the perfect flights for our summer trips ! And made it so easy and found us the best price !

Ron is very patient and accommodating. I truly appreciate his professionalism.

Adam is an excellent representative. Courteous, Honest, Knowledgeable and Professional

Daniel was very reassuring and confident.
I hope the flight goes as well!