Achat d'un support de TV, conforme à ce que j'attendais, montage facile très bonne qualité. Bien emballé et reçu dans les délais, soit très rapidement. Très content du produit ZEN FT 65 support sur p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellente qualité du meuble et montage facile ( les explications sont très bien faites et le compartimentage des pièces évite les erreurs) Les pièces sont également très bien ajustées : tout s'emboi... Se mere
Virksomheden har svaret
Ça faisait longtemps que je cherchais un meuble pour grand écran, de qualité, et je suis vraiment vraiment satisfait. Le site est bien fait et clair, les modèles sont fidèles aux photos et la qualité... Se mere
Virksomheden har svaret
My experience has been very positive. I purchased the MasterV2 FT65 stand which is the second stand I have ordered from the company, the first being for my company. The delivery arrived promp... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FITUEYES was established in 2005, we provide audiovisual furniture with design quality to meet the new lifestyle for people who have the ultimate pursuit of life and enjoy the freedom of lifestyle, creating a new concept of audiovisual life. FITUEYES is a global brand and the new leader in the free lifestyle, and has sold more than 10 Million audiovisual home products to customers worldwide, bringing an ultimate audiovisual experience.
Kontaktoplysninger
15441 Stafford Street, 91744, City of Industry, USA
- 6462048047
- supportus@fitueyes.com
- fitueyes.com
4,4
Fremragende
2 t anmeldelser
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Achat d'un support de TV ZEN FT 65 support sur pied
Achat d'un support de TV, conforme à ce que j'attendais, montage facile très bonne qualité.
Bien emballé et reçu dans les délais, soit très rapidement. Très content du produit ZEN FT 65 support sur pied
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Bonjour!
Nous vous remercions d'avoir pris le temps de partager votre avis positif ! Nous apprécions sincèrement votre soutien et votre confiance envers FITUEYES.
Nous sommes ravis d'apprendre que vous êtes satisfait de la qualité de nos produits. Chez FITUEYES, nous sommes convaincus qu'une grande marque doit toujours donner la priorité au client ; c'est pourquoi nous appliquons un contrôle qualité rigoureux à chaque étape, qu'il s'agisse de la conception du produit, du choix des matériaux, de la facilité d'installation, de la stabilité ou même de la logistique. Votre satisfaction est ce qui nous motive à continuer de nous améliorer.
Nous poursuivrons nos efforts pour perfectionner nos produits et nos services afin de non seulement répondre à vos attentes, mais aussi de les surpasser.
Si vous êtes satisfait de votre expérience, nous vous serions très reconnaissants de recommander FITUEYES à vos amis et à votre famille, afin que davantage de personnes puissent profiter d'une expérience d'achat simple et sans souci.
Nous vous souhaitons une excellente journée !
Cordialement,
Wonderful products that really work in…
Wonderful products that really work in the real world. Well designed and solidly built.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Ça faisait longtemps que je cherchais…
Ça faisait longtemps que je cherchais un meuble pour grand écran, de qualité, et je suis vraiment vraiment satisfait. Le site est bien fait et clair, les modèles sont fidèles aux photos et la qualité est remarquable, je n’hésiterai pas à en parler autour de moi.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Bonjour!
Merci d'avoir pris le temps de partager votre avis positif ! Nous apprécions sincèrement votre soutien et la confiance que vous accordez à FITUEYES.
Nous sommes ravis d'apprendre que vous êtes satisfait de la qualité de notre produit. Chez FITUEYES, nous sommes convaincus qu'une grande marque doit toujours donner la priorité au client — c'est pourquoi nous appliquons un contrôle qualité rigoureux à chaque étape : de la conception du produit au choix des matériaux, en passant par la facilité d'installation, la stabilité et même la logistique. Votre satisfaction est ce qui nous motive à nous améliorer continuellement.
Nous continuerons à perfectionner nos produits et nos services pour non seulement répondre à vos attentes, mais aussi les dépasser.
Si vous êtes satisfait de votre expérience, nous vous serions très reconnaissants de recommander FITUEYES à vos amis et à votre famille, afin que davantage de personnes puissent profiter d'une expérience d'achat simple et sereine.
Nous vous souhaitons une excellente journée !
Cordialement,
L'équipe FITUEYES
Great innovative product
Great innovative product. Very solid and well constructed. Installation as easy.
26. marts 2026
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Easy and quick to setup!
Delivery according to ETA. The instructions were very clear and I was able to follow all directions as described. Did the setup of the standard by myself and was able to mount my 75inch tv. Looks very good.
25. marts 2026
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
My experience has been very positive
My experience has been very positive. I purchased the MasterV2 FT65 stand which is the second stand I have ordered from the company, the first being for my company.
The delivery arrived promptly within a few days and was well packed.
I had reason to contact customer support for a couple of questions and the response and help was fantastic. I cannot fault the support I was given.
Overall, I am very pleased with the stand and the buying experience, and would definitely purchase from Fitueyes again in the future.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
The Picasso tv stand was exactly what I…
The Picasso tv stand was exactly what I needed. I had been looking to buy a media console but I only needed it for a tv and happened to discover this much better solution for my space. I ordered on a Friday and received it the following Wednesday. I put it together myself in about 90 min and was even able to mount the tv myself (it was only 55 inches). For reference I am 5’1” and 105lbs. The company was very responsive when I mistakenly thought some of the screws had not been included ( they were, I just didn’t see them in the packaging). Overall very good experience. I got the version without a shelf for a soundbar and was able to use Velcro to mount my Apple TV underneath and it works great. I do recommend getting some Velcro straps to attach the cords to the back leg as mine were too bulky to fit under the cord cover. You can’t see the straps at all and I’m super happy with the result.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Beau meuble, original et cossu, SAV au top !
Excellente qualité du meuble et montage facile ( les explications sont très bien faites et le compartimentage des pièces évite les erreurs) Les pièces sont également très bien ajustées : tout s'emboite sans forçage. Le rendu est superbe : cossu est solide. Enfin, le suivi de commande est au top : un choc à la livraison a endommagé le colis et j'ai été très bien accompagnée par Will jusqu'à résolution. Bravo et grand merci pour tout cela !
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Bonjour!
Nous vous remercions d'avoir pris le temps de partager votre avis positif ! Nous apprécions sincèrement votre soutien et la confiance que vous accordez à FITUEYES.
Nous sommes ravis d'apprendre que la qualité de nos produits vous apporte entière satisfaction. Chez FITUEYES, nous sommes convaincus qu'une grande marque doit toujours donner la priorité au client — c'est pourquoi nous appliquons un contrôle qualité rigoureux, de la conception du produit au choix des matériaux, en passant par la facilité d'installation, la stabilité et même la logistique. Votre satisfaction est ce qui nous motive à nous améliorer continuellement.
Nous poursuivrons nos efforts pour affiner nos produits et nos services afin de non seulement répondre à vos attentes, mais aussi de les dépasser.
Si vous êtes satisfait de votre expérience, nous vous serions vraiment reconnaissants de recommander FITUEYES à vos amis et à votre famille, afin que davantage de personnes puissent profiter d'une expérience d'achat simple et sans souci.
Nous vous souhaitons une excellente journée !
Bien cordialement,
Wat een top bedrijf!🥰
Wat een top bedrijf! Ik vergeet altijd de naam haha maar even opzoeken en hij is weer gevonden. Nu meerdere keren besteld en we zijn er ontzettend blij mee! De klantenservice is ook echt zo vriendelijk en ze zijn lekker snel in reageren! 🥰 De mogelijkheid om via Klarna te betalen vind ik ook wel een hele fijne.
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Beste klant,
Hartelijk dank dat u de tijd heeft genomen om uw positieve feedback met ons te delen! Wij waarderen uw steun en het vertrouwen in FITUEYES enorm.
Het doet ons deugd te horen dat u tevreden bent over de kwaliteit van het product. Bij FITUEYES geloven we dat een geweldig merk de klant altijd centraal moet stellen. Daarom hanteren wij een strikte kwaliteitscontrole op het gebied van productontwerp, materiaalkeuze, installatiegemak, stabiliteit en zelfs logistiek. Uw tevredenheid is onze grootste motivatie om te blijven verbeteren.
Wij blijven onze producten en diensten verfijnen om niet alleen aan uw verwachtingen te voldoen, maar deze zelfs te overtreffen.
Mocht u tevreden zijn met uw ervaring, dan zouden wij het zeer op prijs stellen als u FITUEYES zou willen aanbevelen bij vrienden en familie, zodat meer mensen kunnen genieten van een eenvoudige en zorgeloze winkelervaring.
Wij wensen u een fijne dag toe!
Met vriendelijke groet,
Excellent quality product
Excellent quality product. Easy to assemble. I also ordered an additional item, which I then found was not suitable. Customer service were very helpful and refunded the item. They made me feel as if it was no trouble and a valued customer.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Soundbar bracket great - but required an additional part
I ordered a soundbar bracket for my Picasso Easel Stand. It duly arrived as promised but when we finished putting it together, we realised it was impossible to fix it to the centre plate of the easel stand. I contacted Fitueyes explaining the issue and also informing them that my stand was over 3 years old. I received a prompt response from Will in Customer Support, who explained that a newer model of the stand had been introduced and that I needed the newer central plate. They offered to send me the part which arrived 10 days later. I very quickly managed to complete the installation and the soundbar bracket looks great! Would have given 5 stars if the correct parts had arrived with the original order, but the issue was very quickly rectified and I'm very pleased with the end result
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Alles hat wunderbar funktioniert
Alles hat wunderbar funktioniert. Die bestellten Dinge sind wertig und genau so, wie sie dargestellt werden. Der Kundenservice ist sehr freundlich und zuverlässig.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihr positives Feedback zu teilen! Wir schätzen Ihre Unterstützung und das Vertrauen in FITUEYES sehr.
Wir freuen uns riesig, dass Sie mit der Produktqualität zufrieden sind. Bei FITUEYES sind wir überzeugt: Eine großartige Marke stellt immer den Kunden in den Mittelpunkt. Deshalb setzen wir strenge Qualitätskontrollen um – von der Produktgestaltung über die Materialauswahl, die einfache Montage und die Stabilität bis hin zur Logistik. Ihre Zufriedenheit ist unser Antrieb, uns stetig zu verbessern.
Wir werden unsere Produkte und Dienstleistungen weiter verfeinern, um Ihre Erwartungen nicht nur zu erfüllen, sondern zu übertreffen.
Wenn Sie mit Ihrer Erfahrung zufrieden sind, würden wir uns sehr freuen, wenn Sie FITUEYES Ihren Freunden und Ihrer Familie empfehlen könnten. Damit können noch mehr Menschen ein einfaches und sorgenfreies Einkaufserlebnis genießen.
Wir wünschen Ihnen einen wunderschönen Tag!
Mit freundlichen Grüßen,
Ihr FITUEYES-Team
Great products at great prices
Great communication, superb quality, excellent service! This is how online shopping should be!
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Really fantastic quality TV stand easy…
Really fantastic quality TV stand easy to assemble and a very stylish design.
The help and support from the team was truly amazing and I can’t recommend them enough.
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Great firm
Ordered alot this year from different firms which all but this firm could not deliver what was ordered. Absolutely super experience, tv stand perfect , communication with the firm fantastic and all deliverd very quickly.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
TV stands
I ordered two tv stands - both were quickly delivered and came in great shape. My wife did not like the design of one and customer service quickly helped me organize a return. Stands are great quality and assemble within 10 minutes. Would definitely recommend if you need a tv stand
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Ordered Eifeell AT88 Tabletop stand for…
Ordered Eifeell AT88 Tabletop stand for LG G5 77, must say the stand is a dream and quality of the product itself is unmatched for a TV stand. Order came in just a few days.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Super,hochwertige Qualität und guter…
Super,hochwertige Qualität und guter Kundenservice per mail.
Aufbau hat gut funktioniert.Sieht chic aus.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
This was the second stand I purchased…
This was the second stand I purchased as I loved the first one so much. It unfortunately arrived damaged.
I contacted the company and they very quickly responded and sent me a replacement. Great communication and customer service. Would highly recommend.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Dear customer,
Thank you for taking the time to share your positive feedback! We truly appreciate your support and trust in FITUEYES.
We’re thrilled to hear that you’re happy with the product quality. At FITUEYES, we believe that a great brand must always prioritize the customer—which is why we implement strict quality control across product design, material selection, ease of installation, stability, and even logistics. Your satisfaction is what motivates us to keep improving.
We will continue to refine our products and services to not only meet but exceed your expectations.
If you’re pleased with your experience, we’d be truly grateful if you could recommend FITUEYES to your friends and family, so more people can enjoy a simple and worry-free shopping experience.
Wishing you a wonderful day ahead!
Best regards,
The FITUEYES Team
Top Qualität mit langwierigen Kommunikation als Schönheitsfehler
Der TV-Ständer selbst verdient für mich klar 5 Sterne. Verarbeitung, Stabilität und vor allem die Optik überzeugen – im Raum wirkt er hochwertig und sehr ästhetisch.
Die Kundenkommunikation hingegen war für mich sehr anstrengend und würde eher 2 Sterne verdienen. Antworten kamen meist nur einmal täglich, auch wenn ich selbst innerhalb weniger Minuten reagiert habe. Dadurch zog sich der Abstimmungsprozess unnötig in die Länge und kostete viel Zeit und Nerven.
Zudem wurden einige meiner Fragen nicht direkt beantwortet, und eine Lieferung wurde voreilig verschickt, obwohl ich zuvor um Anpassung der Produktauswahl gebeten hatte.
Ohne die spätere Lösung hätte der gesamte Ablauf für mich eher 3 Sterne verdient. Positiv ist jedoch, dass der Händler am Ende einen zusätzlichen Rabatt angeboten hat und die Erstattung zuverlässig erfolgte. Der gelieferte Ständer passt glücklicherweise sehr gut in meinen Raum.
Daher insgesamt 4 Sterne: ein sehr gutes Produkt, aber deutliches Verbesserungspotenzial in der Kommunikation.
⭐⭐⭐⭐
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra FITUEYES INC
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihr detailliertes Feedback mit uns zu teilen. Wir schätzen Ihr Vertrauen in FITUEYES sehr.
Es freut uns sehr zu hören, dass Sie mit der Qualität, der Stabilität und dem Design unseres Produkts so zufrieden sind. Wir bei FITUEYES sind fest davon überzeugt, dass eine großartige Marke den Kunden immer an die erste Stelle setzen muss – deshalb legen wir größten Wert auf strenge Qualitätskontrollen, von der Materialauswahl bis hin zur Ästhetik im Raum.
Bezüglich Ihrer Erfahrung mit unserer Kommunikation und dem Versandprozess möchten wir uns aufrichtig entschuldigen. Wir optimieren derzeit unsere internen Servicestrukturen, um Anfragen noch effizienter bearbeiten zu können; durch diese Umstellung kam es leider zu den von Ihnen beschriebenen Verzögerungen. Auch unser automatisiertes Logistiksystem arbeitet manchmal so schnell, um kurze Lieferzeiten zu garantieren, dass es in diesem speziellen Fall bedauerlicherweise zu einer Überschneidung mit Ihrem Änderungswunsch kam. Wir sind jedoch froh, dass wir gemeinsam mit Ihnen am Ende eine zufriedenstellende Lösung finden konnten.
Wir werden diesen Vorfall nutzen, um unsere Prozesse weiter zu verfeinern, damit wir Ihre Erwartungen in Zukunft nicht nur erfüllen, sondern übertreffen.
Falls Sie mit dem Endergebnis dennoch zufrieden sind, würden wir uns freuen, wenn Sie FITUEYES an Freunde und Familie weiterempfehlen. Wir wünschen Ihnen weiterhin viel Freude mit Ihrem neuen TV-Ständer!
Mit freundlichen Grüßen,
Ihr FITUEYES Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.