I had a great experience this afternoon at Fitshop. I was looking for some glute bands but wasn’t sure which ones would be best for me. Lewis, the sales associate, was incredibly helpful and knowledg... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had a great experience this afternoon at Fitshop. I was looking for some glute bands but wasn’t sure which ones would be best for me. Lewis, the sales associate, was incredibly helpful and knowledg... Se mere
Virksomheden har svaret
Once again team Fitshop great customer service Simon is exceptional very easy to work with when choosing equipment and always deliver to the highest expectations. Well done Simon and the team again g... Se mere
Virksomheden har svaret
Needed some help and advice regarding a Multi-Trainer for my home. Looked through the website then messaged their support team for further information. Lewis was a great help and guided me through the... Se mere
Virksomheden har svaret
Highly recommend Fitshop. Thomas helped us find exactly what we wanted and the delivery and set up were exemplary. Would absolutely use again.
Virksomheden har svaret
Skrevet af virksomheden
WE LIVE FITNESS
At Fitshop we live fitness, which is why we have made it our mission to promote the benefits of health, fitness and wellbeing to everyone. Whether you are a beginner or an elite level athlete, we have equipment that can help you achieve your goals.
As the largest fitness equipment retailer in Europe and with over 40 years of experience, we offer an incredible variety of solutions for every workout space. Boasting over 80 premier fitness equipment brands, our commitment to excellence in both product range and service has positioned us as the undisputed leader in home fitness throughout Europe.
Don't know where to start? Why not visit one of our 10 UK stores nationwide or speak to our team of fitness experts on 0141 737 2250 who are always happy to offer advice on product selection.
6 Ace Parade, Hook Road, KT9 1DR, Chessington, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Once again team Fitshop great customer service Simon is exceptional very easy to work with when choosing equipment and always deliver to the highest expectations. Well done Simon and the team again great doing business with you.

Besvarelse fra Fitshop UK - Chessington Store
I had a great experience this afternoon at Fitshop. I was looking for some glute bands but wasn’t sure which ones would be best for me. Lewis, the sales associate, was incredibly helpful and knowledgeable. He clearly explained the differences between the bands, their resistance levels, and how they could be used for different types of training.
Thank you so much, Lewis, for all your help and excellent customer service :)

Besvarelse fra Fitshop UK - Chessington Store
Big thank you to Lewis for his great advice and for helping to get me a speedy delivery. Much appreciated!

Besvarelse fra Fitshop UK - Chessington Store
Very helpfull to get the right product that suits me

Besvarelse fra Fitshop UK - Chessington Store
Highly recommend Fitshop. Thomas helped us find exactly what we wanted and the delivery and set up were exemplary. Would absolutely use again.

Besvarelse fra Fitshop UK - Chessington Store

Besvarelse fra Fitshop UK - Chessington Store
Needed some help and advice regarding a Multi-Trainer for my home. Looked through the website then messaged their support team for further information. Lewis was a great help and guided me through the various pieces of equipment and made the purchase very easy. Great customer service.

Besvarelse fra Fitshop UK - Chessington Store
20/4/26 Needed some help in identifying a fitness cycle so that I could download the manual etc. I used chat. The agent was called Lewis and was extremwely helpful. Sent me links that were relavent and said that I could get back if I needed further assistance . Very impressed . Excellent customer care

Besvarelse fra Fitshop UK - Chessington Store
Bought a Taurus leg-press which is a fantastic bit of kit. Customer service is fantastic and will certainly use them again.

Besvarelse fra Fitshop UK - Chessington Store

Besvarelse fra Fitshop UK - Chessington Store
Wonderful atmosphere, Lewis was helpful and very informative. Good demonstration of how to use the equipment. 10/10

Besvarelse fra Fitshop UK - Chessington Store
Lewis was really helpful and attentive for any questions i asked, helped me narrow down my options based on what i wanted. Couldn't ask for better service!

Besvarelse fra Fitshop UK - Chessington Store
We had a very positive experience this morning looking to purchase a Treadmill. As soon as we entered the shop we saw the treadmills all lined up in order of size. We knew we wanted a smaller size, and Simon, the shop representative, immediately led us to the treadmill that would suit us. He showed us how it operates, and how it can be folded away, and how a new one should be put together. We were able to try it out, and adjust it for speed and incline. Simon was very helpful all along, and very personable. We have no hesitation in recommending Fitshop for any exercise machine you might want to purchase.

Besvarelse fra Fitshop UK - Chessington Store
The staff member I dealt with was understanding of my particular needs and put themselves out to accommodate me.
I was originally drawn to the store by the competitive pricing on the website and the range of equipment catering for the primitive garage gym up to the professional level.

Besvarelse fra Fitshop UK - Chessington Store
Did some research into a new device called a speediance smart gym - the store manager Simon spent a long time researching it with me and matched the best price out there - in fact when the price dropped a week later even matched that for me - very good customer service and great shopping experience with a nice team

Besvarelse fra Fitshop UK - Chessington Store
Very poor service and need for multiple interactions to get delivery correct

Besvarelse fra Fitshop UK - Chessington Store

Besvarelse fra Fitshop UK - Chessington Store
Simon gave me good advice when I was selecting my product. He also went above and beyond to deliver and set up my cross trainer on a day that suited me.
Excellent customer service and happy with my new fitness equipment

Besvarelse fra Fitshop UK - Chessington Store
Fantastic service. Had a query about Christmas delivery but stated chat with Thomas and he took care of everything in the order. Good advice, placed the order and arrived in time. Excellent.

Besvarelse fra Fitshop UK - Chessington Store
Excellent service received from your staff in the Chessington Branch and with their advise we purchased an exercise bike.
4 weeks later we still do not have the bike and have had three booked delivery dates cancelled by the courier.
I have spoken with customer services twice and on the second occasion a log number was created and I was told would be escalated.
Again I have chased and made new delivery dates to no avail.
As it stands currently, we have paid in full 4 weeks ago for our exercise bike, but still have no bike and no idea if and when we will ever receive it and no one seems interested in pursuing this for us
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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