Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Nothing superbly different about this online shopping experience than any other. Everything was straightforward and site was very easy to navigate. They are quick on emails so that is good and my pack... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

When ordering the shipment stated delivery would be in January.I bought this for a Christmas gift. It’s now April and I’ve just had a shipment confirmation. Communication with staff was good but the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Ordered from fitness hero been over a week and still haven’t gotten my order. Not really impressed, can honestly say wont be ordering from these guys again. Just to follow up on your reply. As a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been waiting for months at two different online fitness shops to buy a barbell and some plates. I bumped into Fitness Hero and they had everything I wanted in stock. I ordered during the Xmas h... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med fitnessudstyr

Skrevet af virksomheden

Here at Fitness Hero our main focus is to bring the very best quality gym & fitness equipment, industry leading supplements & excellent quality apparel to our customers, all at competitive prices. W We pride ourselves on being extremely customer centric and always do our utmost to give you the experience you deserve from an online retailer. When you shop with us, you can be assured of: A wide Range of High Quality Fitness Equipment World Class & Industry Leading Supplements & Nutrition Personal and Friendly Customer Service Free Local Delivery - Within 15km* Click & Collect Available Fast & Affordable Shipping - Australia Wide Excellent Value for Money


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Onyx Boxing Bob - shipping SCAM

Ordered a boxing bob - delivered
No contact from the company except when I tracked the item. Only to be told they made a mistake with shipping on the website and wanted another $284 but would give me a discounted rate of an addition $170 on top of the existing delivery fee.
Advised them that their website shipping fee and was told 'pay extra or we cancel your order with a restocking fee'.

Went back onto their site (a week later) and the delivery fee is still at the nominal amount. Contacted them again regarding shipping fees and they stopped responding.
We still wanted the boxing bob but the delivery is outrageous.

16. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Me lleváis cobrando una cuota de…

Me lleváis cobrando una cuota de alrededor de 18€ durante 4 meses, yo no e dado mis datos a nadie ni e pisado un gimnasio en mi vida,me gustaría que me dieseis una explicación ya que me parece una estafa clara.

1. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Fraudulent website

I have been charged too with $19.99 by fitness hero. Fraudulent company,never heard of you,never signed up for anything,since in live in NYC.. Stop scamming people!

1. juli 2025
Uopfordret anmeldelse
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Hi Robert

This app is not related to our business. We do not and have never had an app or similar subscription. This is nothing to do with us, we are an online retailer in Sydney, Australia selling gym equipment

Can you please contact your bank who will provide you with details of the actual business as this is not us.

Thank you

Bedømt til 1 ud af 5 stjerner

I DID NOT GIVE MY CC DETAILS FOR…

I DID NOT GIVE MY CC DETAILS FOR PURCHASE.

HOW DID YOU OBTAIN IT?

7. januar 2025
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Hi Anders

You or someone with your name placed an order on our website. It is impossible for us to use your credit card to make an order as we do not have any of your details. Please can you give us a call to discuss this further as the review can be very damaging to our business

Thank you

Bedømt til 5 ud af 5 stjerner

There was an issue with the item I…

There was an issue with the item I purchased and it was resolved fairly to which I am very grateful. All it takes is a conversation to explain the situation and I am happy with the outcome.

2. oktober 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Thank you for your kind words, Carrie! We're delighted to hear that you had a great experience with our product and customer service.

Bedømt til 5 ud af 5 stjerner

My next 'Go To' store

The store has reasonable pricing, regular updates and quick delivery, consistent communications. I should have known this store earlier..

2. september 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Thank you for the amazing review Raul, we appreciate your feedback and support! We look forward to seeing you again soon

Bedømt til 5 ud af 5 stjerner

Amazing service and support

Amazing service and support

2. september 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Thank you for your kind words, Margie! We appreciate your support and look forward to assisting you again at Fitness Hero.



Bedømt til 5 ud af 5 stjerner

THE PLACE TO GO!!

Carl and The Staff are absolute legends! Click and collect system is virtually instantaneous, many times processed and ready for pickup faster than the actual collection. The customer service of the Warehouse guys are next level, friendly and will assist with loading vehicles if needed.

2. august 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Thank you for your kind words, Marty! We appreciate your support and look forward to seeing you again at Fitness Hero.



Bedømt til 5 ud af 5 stjerner

Great service

Very fast response to questions, super fast postage when we needed an item urgently

1. juli 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Thank you for the 5-star rating, Spike!



Bedømt til 1 ud af 5 stjerner

Incredibly long delay for a simple…

Incredibly long delay for a simple product and poor communication

1. maj 2024
fitness-hero.com-logo

Besvarelse fra fitness-hero.com

Hi Esther

Thanks for your feedback. The item you ordered was a pre order item, with an eta of Mid April. The eta is only an estimation and with importation, many delays do occur which are all out of our control. The container arrived to us on Friday and your order was shipped the same day and delivered the following day.

Unfortunately our hands are tied with regards to delivery dates and we did notify all customers of the delay

Please feel free to reach out should you have any questions

Kind regards
Carl

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere