Proceed with caution! I saw a FB ad and thought what a good idea. The meal plan is not customized at all, in addition, you sign up 2 subscription-based services and the only way to cancel is to call a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Agreed to pay 1,99 for some recipes. In very small print: By clicking button above you agree to the terms and conditions and privacy policy of this offer. Automatic renewal after 7 days at $28.99 ev... Se mere
I subscribed for the 1.99 meal plan. Now I am billed for something called salt plus pepper and maddison no option to cancel via email and numbers provided to CALL does not work from South Africa Ho... Se mere
Hi All, I have been cheated by Fitcalculator.com as I initially paid them 1.99$ as a promotion pack & later $28.99 has been debited from my account by providing subscription to some other apps which... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Questions? Email us orders@fitculator.com Call us USA: +1-866-856-4807 / UK: +44-80-0041-8628 / AU: +61-18-0095-8362 (toll-free) / 1-502-251-1332 (International Callers)
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No unsubscribe option!
I subscribed for the 1.99$ program, about one month ago and then I saw that after 7 days I got billed with 28.99$ from my account and searching through their mails I see another mail with Salt and Pepper account, access to recipes etc but after 75 days they bill you with 10.99$. Ok, now I want to unsubscribe and I can't find any link, any account info or menu for unsubscribing!
Read carefully to what you subscribe to, I tried calling the international number (they have no email, no address, no nothing, just some phone numbers), but the call failed.
I had to block my credit card to get rid of this!
No option to unsubscribe
I saw their ad on Facebook and subscribed to the 7-day plan, they are going to debit my credit card with the full monthly subscription after 7 days. Why is there no option to unsubscribe on their site?
I subscribed for the 1.99 meal plan
I subscribed for the 1.99 meal plan. Now I am billed for something called salt plus pepper and maddison no option to cancel via email and numbers provided to CALL does not work from South Africa
How am I supposed to cancel this if no way of cancellation is provided. I did not give permission for these other 2 subscriptions to be deducted
You have to contact customer service…
You have to contact customer service number and cancel . I paid 1.99 and couldn’t log in so I call them to cancel but I’ll be watching my account as well
Alguien me puede ayudar a darme de baja de esta servicio?
Yo nunca recibí lo que pague, me inscribieron a otro tanto de paginas qwue me hicieron cobro automatico por mas de 500 pesos y no me responden los mensajes, tampoco se como cancelar mi suscripcion ya les envie correo y no responde. JAMÁS SE INSCRIBAN ES LO PEOR DEL MUNDO.
How do I unsubscribe?
How do I unsubscribe? DID not sign up for any monthly plans.
DO NOT SUBSCRIBE!
Read the General Conditions carefully! You subscribe for a meal plan for $1.99 and you get 2 more subscriptions for $28.99 and $10.99 that are automatically charged from your credit card after the free period. There is no way to cancel it except by phone which they don't answer regularly. I wrote to
support at ketonefood . com and they still tried to tell me that the meal plan is not a subscription and to unsubscribe me from only 2 of their programs. They claimed that Fitculator is not a plan but in their General regulations it is written:
" I understand and acknowledge that in addition to receiving access to my digital “Fitculator” for which I agree to pay the initial fees of $1.99, I am additionally consenting to be billed $28.99 after seven (7) days of the purchase and then again every 30 days thereafter on the credit card provided to continue having access, unless I cancel the service prior to the subsequent billing. I am additionally signing up and consenting to be billed for the following membership programs: 30 day free membership trial to us.madisonfitnesslife.com. At the end of the free trial, I consent to be billed $28.99 every 30 days on the credit card provided to continue having access, unless I cancel the service prior to the next billing. I also consent to sign up for the 75 day free membership trial to us.saltpluspepper.com.mwap.mobi At the end of the free trial, I consent to be billed $10.99 every 30 days on the credit card provided to continue having access, unless I cancel the service prior to the next billing."
Be sure to get unsubscribing e-mail for all 3 programs:
Fitculator Membership
Salt Plus Pepper Membership
FD Madisson Membership
I bought a one time deal and they sent…
I bought a one time deal and they sent me a mail, what i have to pay after a month. How can i cancel it?
CANT ACCESS MY ACCOUNT
ALTHOUGH I RECEIVED MY ACCOUNT ACCESS INFO I WAS STILL NOT ABLE TO LOGIN. I DID IT OVER AND OVER AGAIN WITH NO SUCCESS. ILL DEFINITELY BE CANCELLING BEFORE THE 7 DAYS IS UP.
Not bad
Not bad. For 1.99 it’s a decent plan. The membership starts after 7 days. It’s 29$ usd.
I got the emails with log in and contact info.
I’m only day 3. I’ll see how it goes.
It's not personalised plan
It's not personalised plan, it's all scam! I answered the questions Im vegetarian but I got a standard plan with meat meals so I can't use it. I paid for nothing. I wish I was reading reviews before!
Terrible so expensive for what you…
Terrible so expensive for what you actually get. I will be cancelling this if I can get ahold of someone.
Awful experience
Hi,
I had the same awful experience with Fitculator. I called one of the numbers they have, the one for international calls for my case. A very nice lady informed me that ALL THREE subscriptions will be canceled, I asked if I ll receive a confirmation e-mail for all three, she said yes. After 5 minutes I received two e mails, not the one for fitculator. I replied saying that I want this one canceled as well, I received a reply saying that this is a one time charge and there will be no more. I replied then back saying that everywhere is clearly stated that there will be additional charges after the 7 days trial. I sent also a screenshot and after 10 minutes I received a confirmation for canceling the subscription for the fitculator. I ll leave here the e-mail address that actually works and the one I had replies back and forth.
Support @ ketonefood . com
No space in between but it won t let me submit it
DO NOT SUBSCRIBE TO ADS FROM KETONE FB PAGE
I was tricked into paying $1.99 for a personalised meal plan (that wasn’t personalised AT ALL) then I received an email saying that I was going to be charged a recurring monthly fee of $28.99.
While it’s in really really fine print, there’s no website or email to cancel the subscription, you have to call them to cancel. Totally scammy and not worth it.
Very hard to cancel
I do not consider is necessarily a scam as I was able to cancel my account, and they did send cancellation number for all 3 site that you received subscription once you are doing fit-calculator.
I did not received a personalised plan, which is the main reason why I cancelled it.
The UK number does not work and I had to call the US one +1-866-856-4819 and I was not change for the call.
scammy enough
It's not "technically" a scam but scammy enough as everything about extra subscriptions is in the terms.
australians call 1800 958 363 (the email has the incorrect number) to cancel all 3 subscriptions:
Fitculator
SaltPlusPepper
Madison
Please note: the number came up as busy the first time I called and then worked the second time.
I also got money back when I insisted that the product was not what they advertised. It is not personalised at all. She will give a spiel about how it works. Stand your ground. I stated that it includes things I'm allergic to and I cannot possibly use it. She stated my money would be returned in 5-7 working days.
Good luck
I baught the book and they gave 2 extra…
I baught the book and they gave 2 extra heavy priced subscription, which I dont want.
There is no option for cancel it, please tell me a way to un subscribe it.
I am from India, and the phone number does not work.
Thinking i was going to get a…
Thinking i was going to get a personalized plan i was subscribed to this. Don't be fooled by the price. I don't recommend. You can unsubcribe via email support @ ketonefood.com. You should get email that you are unsubcribed
Overall Inconvenience
I saw a FB AD
The meal plan is not customized at all,
you sign up 2 subscription-based services and the only way to cancel is to call an American phone number.
Once you get through on the contact number, you're able to cancel reasonably easy, but just an overall inconvenience.
The plan is not customised and auto enrolled to additional services
The plan is not customised, just a general document and without knowing it you get signed up for two additional subscription services. The only customer service number that work is the one in the US.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








