Everything, from teaching to marking to wifi to any issue, fit college is not organised and very frustrating education to have to go through as one of the teachers was extremely difficult to put up with. We pay rough 7k each and you can’t even give us working wifi, good educators or our stuff marked on time. I will never refer anyone to this place and in fact if someone told me they were studying there I would try get them out. All fit colllege seems to care about is money making and then can’t even supply correct resources. 0/10

Fitt college has exceeded my expectations. Everything in one place, lecturers are informative, helpful and fun .
Face to face has been great with all pracs done on site ..
Highly recommend 👌

Made great people in the class

I have completed my cert 3 & 4 through fit college and have had the best teachers and support from Mitch, Rebecca & Shenna.

Awesome course and content, would definitely recommend if looking to further gain knowledge in the fitness industry or become a PT.

Overall great experience

Kim was great teacher very knowledgeable and wants the very best from each student.

Very supportive throughout

Sheena kept classes fresh with guest speakers and experiences

To be honest I didn’t really like the course at all.
I think it should have been a CERT 3 & 4 due to how much work there was and how particular the markers were.

Tones of support

Completing my Cert 4 at Fit College was such a positive and fun experience. Michael the teacher at Bond St was the best!

I’ve completed my fitness certification at Fit College, and it’s been a great experience. The classes cover everything you need to know about fitness, from workouts to nutrition. The teachers are really knowledgeable and always there to help.

The gym and equipment are top quality. It’s a great place to learn and improve your fitness at the same time. The staff and teachers are friendly and supportive throughout the whole program.

I’ve learned so much and now feel confident in my fitness knowledge. I definitely recommend Fit College to anyone looking to get certified in fitness or improve their health.

I participated in their parramatta campus and it was great learnt so much and had a great support system, really great and would definitely recommend

Great coaches and atmosphere. Thanks, Cameron & Chloe for all your knowledge shared.

Hi, my name is Jay! My experience with FIT college has been excellent! The trainers are very supportive, knowledgeable, and always willing to help. The coursework is well structured, and hands on practical task really helped build my confidence and skills. I felt guided every step of the way. I recommend FIT college to anyone looking to start or grow their career in fitness.

During my time studying Certificate III and IV in Fitness through FitCollege at the Joondalup campus in Western Australia, I experienced a number of serious issues that ultimately led me — and many of my peers — to consider or pursue alternative education providers. While I initially enrolled with high hopes, the course experience was undermined by inconsistent assessment practices, poor communication, and a management structure that failed to support its students. Several students in our intake chose to withdraw entirely from the course, unable or unwilling to endure the environment that had been created by the actions of Kyle (the lead assessor) and the ongoing inaction of FitCollege management.

Within the first few weeks, it became clear that Kyle — who was responsible for marking assessments — was not aligned with the content or expectations being taught by our lecturers. On a near-daily basis, students were instructed to follow a specific structure for assignments, only to be told upon submission that our work was incorrect or incomplete. This constant contradiction created confusion, stress, and frustration among the group.

Despite repeatedly raising these issues with our lecturers — and being told they had passed our concerns on to the area manager — nothing was done. When Kyle later conducted feedback sessions about the course, many students felt deeply uncomfortable voicing honest feedback, as the very person they had complaints about was also the one receiving and reviewing those complaints. This created an unsafe and anxiety-provoking environment for students.

I personally reached out to the area manager, Shannon, and outlined my concerns. Rather than taking them seriously, I was told that “it’s just a personality clash between you and Kyle,” and that nothing could be done. I later learned from previous students that they had raised the same complaints — and Kyle had been removed from marking their work. This confirmed that:

The issue had been ongoing for at least a year,

Management was fully aware, and

I had been misled and dismissed.

Many students across both my intake and the previous one reported that Kyle had clearly lost interest in his role, and his disengagement negatively impacted the course delivery. When students booked 1-on-1 time with him to clarify feedback, he never referred to any marking rubric or consistent criteria. Instead, his feedback was vague, contradictory, and unconstructive — often limited to statements like “this is wrong” or “you’re missing something,” without further explanation.

On top of these issues, FitCollege regularly invited guest speakers to promote their businesses to students. One such speaker, a former FitCollege employee who ran a personal training mentoring business, presented himself as someone we could trust for industry advice. When I told him I was considering leaving FitCollege due to the poor student experience, he referred me to a new education provider — disclosing that he would receive a $500 referral fee if I enrolled. I appreciated the honesty, but I was not made aware — nor was it explained — that FitCollege had a lock-in enrolment contract, and that I would not be able to withdraw after a short cooling-off period.

Given his experience working with FitCollege, it’s reasonable to expect that he knew this — yet he failed to properly advise me or provide any follow-up support once I realised I was locked into two overlapping enrolments. As a result, I’m now stuck paying thousands of dollars more to complete my Certificate IV through the new provider while still financially bound to FitCollege — all because I trusted the guidance of someone promoted to us as a mentor.

That said, I want to be clear in recognising that the lecturers themselves were exceptional. They were easily the highlight of the entire educational experience across both Certificate III and Certificate IV. Their professionalism, dedication, and deep knowledge of the fitness industry made a genuine difference. Without their support, I doubt many of us would have successfully completed the course. They are the only reason many students made it through.

Unfortunately, that dedication was not matched by the systems or support structures behind the scenes. I now find myself in a frustrating and costly position — all stemming from a lack of transparency, mismanagement, and failure to protect students from internal dysfunction and conflicting commercial interests. I hope this complaint highlights the need for greater accountability within FitCollege and stronger safeguards for students who trust providers with their time, money, and future.

I would like to commend my course trainer, Lisa. Her deliver of the course was engaging and fun with clear explanations and always incredibly helpful. I would not have successfully completed the course, without Lisa's outstanding support and guidance. She created a positive and encouraging learning environment that made a significant difference to my experience.

The coaches were really amazing and helpful with everything.

Staff was amazing. So helpful!

Fabulous tutors with a genuine commitment to supporting their students of all ages through the course. Online platform however not easy to navigate and the instructions were often unclear - we needed the tutors to provide guidance. I cannot speak highly enough of Chelsea and Abi.

My entire journey was above expectations.

Great and exceptional educators - Michael, Jess & Dani from Bond St Campus are absolutely awesome at their jobs and work really well together as educators /careers advisor who are really passionate about what they do.

Michael is a true educator, very knowledgeable, extensive expertise in a broad range of areas (educator, PT, skilled runner/hike & yoga instructor and probably much more that I am not aware of!). Michael is a great communicator, very patient with varying age groups and personalities - he is encouraging, supportive and motivating. I’ve learnt so much outside of the course modules. For example I wasn’t really that interested in hiking or trail runs or real proper yoga but Michael has educated me to widen my fitness horizon and knowledge so that when I have PT clients I have a better idea of how to help them achieve their goals and what injuries to be aware of etc. I also had the pleasure of attending one of Michael’s run clubs where he was coaching, that was a good experience, really tough but it made me realise I can kind of run instead of simply walking/jogging. I learnt technique and the importance of breathing and smart strategies to enhance my jog/running style. Michael also went above and beyond his role in helping me with the tools to create my business logo - he is an expert in Canva!

Jess is a bundle of energy and joy, similarly she has also taught me so much more outside of the course model. I had the pleasure of shadowing Jess at BFT and again that was another new training style that I had not previously really taken to however the sessions was high energy, invigorating and lots of fun whilst improving cardiovascular fitness. I also learnt about Hyrox which I only had heard snippets about. Also Jess is an avid yogi having travelled to India following her passion - her experience in yoga also helped me as I picked her brains for ideas for my Facilitator role at a Health Retreat.

Dani, the careers advisor is also a great asset to the team. A fun, extremely knowledgeable & welcoming individual with a large network within the fitness industry. Dani’s expertise and ability to connect the student team members with relevant industry stakeholders is really valuable in helping the new students get ahead start with work experience, PT shadowing and work experience and exposure to all different gym environments. Especially for the younger students, Dani is the glue behind being a student to eventually working in the fitness industry. Dani’s social/marketing skills are top notch. Together with the other Dani they both helped create an awesome video of me proudly showcasing FiT College at Bond St. This asset is something that I also leveraged to showcase my newly created PT business and offerings, it was perfect alignment. It was always great to have Dani visit the campus and to see the snippets of videos/photos where she captured moments of the educators and students in action on the gym floor - astutely learning from Michael and Jess or performing role plays practising what we learnt in the class room to delivering PT sessions.

Enrolling at FIT College was one of the best decisions I’ve made this year as I set out to further my commitment to the fitness industry by obtaining additional credentials and adding to my career growth.

My teachers Jess and Michael were amazing ! And had so much knowledge and content to teach us and was just fun overall. Highly recommend

I found Fit College hard to work in with.
As I already work in a gym and do classes, I would be able to supply loads of evidence that I can write and deliver a class. To deliver classes specific to the course and not have any flexibility made it hard as finding participants to do a 50yr- 60yr workout didn't suit. When I found the 6 people and one was sick on the day I was marked down. More flexibility to find evidence of trainer capabilities would work better for students. The other trainers using different fitness study institutes allowed this.
I was told a few times I need to wear my Fit College uniform during classes. I repeatedly told them I was sent a ladies size 10 and not the medium I requested. This was never sorted.
With the module in personal development, we had to do a development plan for set criteria to the assessment. This module should be for the student enrolled to construct a plan for themselves. The student would be able to supply evidence they understand AusSport and cec's and also benefit themselves by constructing a plan for the next year's development.
The Fit College trainers were hard to get hold of and multiple phone calls to reach someone for help.
Towards the end when the course allocated time was closing, it took up to two weeks to get assessments marked and when they came back with corrections it became very frustrating on how long Kylie would take to give feedback.
The video uploading system was hard. Trying to get 20min videos to a computer and then onto the Fit College assessment page could take up to 3hrs and became frustrating. It would be better if the documents and videos could be uploaded separate and not all together so you can load videos straight from a phone then the documents from a PC.