The company representatives that arranged the service did so quickly and filled all details for us . They also changed the date with no issue when I had to postpone the collection by a day and most i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mere
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mere
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrevet af virksomheden
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktoplysninger
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,8
Fremragende
671 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you for a great service
Thank you for a great service! A friend of mine recommended to use First Luggage for an important document that I needed full tracking and prompt delivery for. They delivered faster than I expected and provided an excellent service. I will be using you again for all my shipping needs, including my luggage for my next holiday! Thanks again!
17. april 2023
I have used First Luggage many times
I have used First Luggage many times. Always an easy and great experience. Mish on the team goes out of his way to make sure of the speedy and safe arrival of our luggage.
13. april 2023
First Luggage have provided fast and…
First Luggage have provided fast and efficient service would definitely recommend them and use them again!
11. april 2023
very good experience.
5. april 2023
They communicated very well
They communicated very well. Slight hiccup with DHL who was doing delivery
All sorted now
4. april 2023
Excellent service
Excellent service. Reliable. No hassle. Keep me informed through the entire process. Efficient. I can’t say enough about your good service. Love it!
20. marts 2023
Fabulous
Fabulous! easiest service I've used and arrived quicker than expected.
Will definitely use again.
16. februar 2023
Super service
Super service, from initial enquiry (and several other phone calls to ask further questions) to pick-up in US and delivery to UK. Couldn't be happier.
16. februar 2023
My experience with First Luggage has been excellent…
My experience with First Luggage has been very positive. All the pick up and deliveries were carried out exactly as scheduled, drivers were very professional and helpful and most importantly First Luggage kept me well informed. Travelling without my suitcases was wonderful. I will use them again and will certainly recommend them to my friends
4. januar 2023
Very quick delivery
22. december 2022
Everything was picked up and delivered…
Everything was picked up and delivered in time. I haven't seen the luggage yet to see if it all arrived in one piece yet.
19. december 2022
Luggages were late
Luggages were late! No one answers your emails on time or returns your call!! Im still waiting for a call back!
16. december 2022
Travel with free hands
It is an easy way to travel without luggage. A plus would be to have a pickup/delivery slot (instead or 9am-5:30pm, which is a bit challenging in terms of organisation).
15. december 2022
Avoid AT ALL COSTS
Avoid AT ALL COSTS
We have used them twice to ship our luggage ahead for a holiday. Both times the luggage arrived late. To their credit, however, they did provide a full refund and offered to give us a credit toward a future shipment.
15. december 2022
Uopfordret anmeldelse
I’m appalled with this company
I’m appalled with this company FIRST LUGGAGE we booked a holiday with great rail journeys and you’re company we’re appointed to take care of our luggage,
It would of been a help if you answered the phone, so we could of got labels etc, other companies take your luggage with you on pick up, but your company wanted to pick the luggage up a week before holiday then we wouldn’t of received it until we were a few days on our holiday, then we wouldn’t of had it returned for another week after holiday was over, big question WHY,
some of our group never received their luggage, because we opted out of your service we’re pensioner’s and had to struggle with rail station platforms stairs and escalators, not what I call a holiday
14. september 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.