The company representatives that arranged the service did so quickly and filled all details for us . They also changed the date with no issue when I had to postpone the collection by a day and most i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mere
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mere
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrevet af virksomheden
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktoplysninger
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,8
Fremragende
671 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hassle-free experience - highly delighted!
Based upon my recent experience, I cannot rate First Luggage highly enough. Owing to the pandemic I had to arrange for my daughter's belongings to be shipped back from Paris to London. I was dealt with by Marcus at First Luggage, who was polite, helpful and informative throughout (as was one of his colleagues, to whom I also spoke). The consignment was collected on time in Paris and was delivered to our house a few minutes earlier than scheduled. All in all, this was a hassle-free experience and I would definitely use First Luggage again, should the need arise.
28. august 2020
Uopfordret anmeldelse
Excellent!Quite a discovery,,,,,
20. august 2020
Uopfordret anmeldelse
Excellent service and friendly staff
20. august 2020
Uopfordret anmeldelse
Excellent service as always.
24. juli 2020
Uopfordret anmeldelse
As always efficient and helpful
22. juli 2020
Uopfordret anmeldelse
I have used First Luggage for London to…
I have used First Luggage for London to NYC and vice versa unaccompanied luggage requirements about five times over the last year. Each time the service has been impeccable and faultless. I would highly recommend this company.
20. juli 2020
Uopfordret anmeldelse
Excellent service
Excellent service! The woman on the phone was very helpful to book. A man from Fedex came to pick up my two suitcases on monday late afternoon and they arrived wednesday very early without a problem
15. juli 2020
Uopfordret anmeldelse
The booking was easy to do
The booking was easy to do, collection came on time and everything was delivered the next day and we were kept up to date with the tracking.
14. juli 2020
Uopfordret anmeldelse
Really good service
Really good service! Even when I had problems with the pick-up firstluggage simply offered to reschedule. After that everything was handled very efficient and my luggage was sent out of China within a week! Still impressed and would definitely recommend firstluggage.
10. juli 2020
Uopfordret anmeldelse
As usual very happy with the service!!!
30. juni 2020
Uopfordret anmeldelse
Great service!
24. juni 2020
Uopfordret anmeldelse
Worked like it was suppose to
Everything was fast and efficient. Made my life so much easier.
14. juni 2020
Uopfordret anmeldelse
Excellent service
Excellent service, always deliver on time. Staff very courteous as well as easy to book online. I would definitely recommend them.
4. juni 2020
Uopfordret anmeldelse
Excellent, personal service
Excellent, personal service and efficient delivery
22. maj 2020
Uopfordret anmeldelse
easy and quick
easy and quick. great experience as a first time client. will definitely use them again. what a great discovery!
19. maj 2020
Uopfordret anmeldelse
Great service as always
Great service as always, thank you. Organising extra luggage can be incredibly stressful as well as expensive, so having First Luggage take this stress away is incredibly helpful and much more affordable! Having dealt with international shipping for work myself I can say just how much smoother and easier they make the process. I’ve used their services 4 times over the years and they always deliver to the same standard. They always find my shipping history quickly and always find the best possible option for me. Marcus is incredibly helpful! I highly recommend using their services if you travel with more luggage than your flight allowance, anywhere in the world. My last shippings were to and from the Middle East and I simply couldn’t have done it without them.
18. maj 2020
Uopfordret anmeldelse
Superb service as always
Superb service as always, luggage delivered from UK to Austria in less than 24 hours.
14. maj 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.