First Choice Doors & Windows  Anmeldelser 

So my wife and I have just come back from Tenerife our neighbours next door had some work done while we’ve been away changing some windows. We found some nails that clearly fallen under our car which I appreciate accident happen but what’s annoyed me most is a big scratch down the side of my door and nobody took the liberty popping a note through our door to apologise and offered to rectify the matter. I’ve tried to call the office but no one seems to answer

Thump thump at my door
No cold call sign clearly visible
I go to the door to see who it is and get handed a pamphlet straight into my hand I asked them to leave and pointed to the clear sign. He then attempted to snatch back the pamphlet out of my hand but hung onto it
As he walked out to my garden path, I hear him mutter and give me a filthy look as though I was in the wrong it was definitely this company and it was definitely one of the pamphlets

Blame shifters
Always someone else’s fault
Always a former employee that did not tell them
No accountability
They never knew about the issue
The person you need to speak to is currently on a break or you’re the one you need to speak to is always praying
How many times does someone need to pray in a day? Are they praying they can scam another customer or praying on how much they can get away with?
Why does it always seem to be a case of former employees? Why do they always leave? Why is it you asked to speak to the owner but the owner is never present?

I called the office on behalf of my partner as we had some work done from this company before Covid and have a 10 year guarantee on our conservatory roof, the units have blown and misted up and have asked for them to come and rectify this multiple times they tell me I have to speak to someone named Pete. I asked for the person‘s name who I’m speaking to at the time and I am quite certain it is the same person, Charlie or Gary who proclaimed to be just a manager, not the owner but if you’re going into company house you will find four people listed but I replied comment that there is only one owner I bought a lot of lies listed and raise my concerns. Multiple promises have been made to come out to fix this. We waiting for them. We even call on the day to doublecheck and make sure they are definitely coming. Yes yes we promise we promise we are coming. We are coming but they never show they never rectify their work.

Back in February time we had a knock at the door a salesman informed us they were doing some work for a neighbour nearby
My partner agreed to an appointment with Jordan who gave us a leaflet and contact details on
We had a gentleman named Ray in our house for almost 4 hours to quote a door and three windows
We receive multiple follow-up calls from Ray and others in the office as well as a couple of calls from Jordan to see if we wanted to go ahead with the work
We kindly said we would like to get further quote before proceeding any further as the cost of the work to be done seem quite steep. I wanted to make sure we were getting good value for money.
Since then we have had Jordan back again this week at our front door asking if we would like to go ahead with the work and informed us once more more work has been done for yet another neighbour
I decided to go and knock on the original neighbours house over the road from February to see there workmanship and thoughts as I was becoming rather concerned by the pushy sales tactics and why they needed to be so ruthless
The amount of headache I have received myself in calls to follow up on the quotation was bad enough but to see the mess that they created for my neighbour was shocking in itself
It was a half ass job and my neighbour has been unable to get the work rectified and has seem to be begun legal proceedings against them
I am so glad I did not choose First Choice to do my work as to be quite frank they wouldn’t even be my last choice

Some punk knocked my door yesterday asked if I was interested in a quote on my gutters, I said I wanted to check their reviews out before deciding whether to go ahead or not and if I was interested, I would call-in. I was also interested in the back door and some windows to match the front of the house the same punk well built not a local lad kept pressing for my details. I was intrigued as to why he was trying so hard to get information out of me for a quotation I’ve been reading quite a lot of reviews today and they’re quite alarming to say the least. I also see a couple of positive ones but question how legit those ones seem to be based on the interaction I had my own front door it’s almost like Jekyll and Hyde
If anything is to go by on the reviews and the amount of negativity that is listed I’m quite glad I did not give my details out for a quotation as I would not want to be messed around or ripped off!!!

Sat in the garden with my newspaper enjoying this fine British weather that we don’t get to enjoy very often I just sat down with a cup of coffee to do the crossword after feeding my fish, I could hear over the fence hello hello I get up to investigate and see who is calling and I do not recognise their voice as I open my gate. I find First Choice once more at my front door now you might think there’s nothing wrong with that and perhaps there isn’t but this is the third time this year and we’re only in April 3 times in four months the same character at my front door to inform me they are doing get more work from my neighbours? I’ve kindly politely said I’m not interested and wish for no further work on my property due to my age and I want to enjoy it. I have said this to them more than once before and I’ve been polite about it. I didn’t catch the fellow’s name. I did not want one of his leaflets as he walked off to knock on the next door neighbours property I heard him say some remark that I shall not repeat on here that was un polite & derogatory even went on to say to my next-door neighbour that he had just spoken to me and we were giving a quote at my property to which we were not booked in for any quotation of any sorts. I’m after he left I went to my neighbour and told him this and he himself with not impressed by the lies told a short period of time later the same gentleman went back to my neighbours property asking why he had not confirmed the appointment and why he had not answered his phone to the office my neighbour explained to him that he had lied to my neighbour and when pressed on this got quite aggressive and slammed the gate shut

Who thinks it is acceptable to book a vulnerable old man with the start of dementia and has had his power-of-attorney taken from him all witnessed by a neighbour, and caught on ringing doorbell!!!!!
What lowlife scum, would do this to an 83-year-old man? That’s just the lowest of the low!!!!
Luckily, you were stopped!!!

My partner Jimmy spoke to someone called Joe a few weeks ago at the door. Joe started off quite polite quite reasonable. He handed my partner a flyer and later asked if we would like a quote on some home improvement. We are very cautious about handing our details out because you have to be careful who you can and cannot trust 8 missed calls and Joe reappeared shortly after asking why we had not answered the phone my partner’s phone was on silent and tried to explain this to him and simply apologised but phone Joe to be less friendly second time around and quite pushy and this puts us off and just left his feeling quite upset and a little offputting to say the least we received another call yesterday doing some sort of customer service check and asked why we didn’t answer the phone at the time we explain the situation but the person on the phone didn’t seem to care very much and this person tried to push us into having an appointment also we have seen read the reviews and to our horror we are shocked by what we can see and read

UNWANTED CALLS!!!!!!!

THIS COMPANY WILL CALL YOU 3 OR 4 TIMES A DAY!!!
THEY WILL BOMBARD YOUR PHONE, DESPITE THE FACT YOU WILL ASK THEM TO LEAVE YOU ALONE AND NOT TO CALL YOU AGAIN!!!

SOMEONE USE COLOURFUL LANGUAGE SOME MORE JUST LAUGH!!

My mobile begins to ring and display is an 01902 number but also comes up suspected scam but because this is a local number to where I live I answer
Hello, this is First Choice calling words to the effect my eyes roll and think to myself not again but I don’t recognise the voice of this person unlike others I have spoken to previously I asked once again please remove my information from your system. I do not require your service. This is a regular occurrence that’s been going on for seven or eight years now it’s a joke. I blocked numbers before, but somehow you find a new way of getting through.

My partner and I decided to take advantage of their interest free package around 12 to 18 months ago on our house main roof as we could not afford to pay outright due to financial difficulty and fairness to be the best option given the circumstance however it has been nothing but a disaster and since then we have received phone calls from the telly sales asking how the work and if we’d like any more work doing, we have since had to call another roofer to rectify the mess that they left. We are also being made aware that that no longer do house roofs clearly they balls up not just ours but others too.

My partner made an appointment with this company last week, wanting her to make a decision on day even tho she was told 12 month. I obligation quote all because I couldn’t be present

Rude, arrogant obnoxious this is what I got at the front door from one of their sales guys knocking on the door today

Ray was brilliant helped us to choose and advised our new windows which helped alot and Husband and his wife was excellent fitters they worked so hard they cleaned up after them, I definitely want them to fit the backs next can’t recommend them enough so happy with my new windows I give them 100% Mr & Mrs Turner

I no ppl have job 2 do but every few week these lads seem to be bk asking if we want wrk doin, aint u gt ova places u can go?

My auntie and uncle had an awful experience with this company a couple of years ago
They used to get calls from someone named Kevin and Richard. Both of these were asked to remove details from the system since then they have had calls from Jack and Callum, now it seems to be somebody else a middle-aged woman by the name of Toni
Whilst they did not have any work done by this company they found their prices of putting through their pressure sales. We all understand we have a living to make when somebody asks you to remove them from their data system you are supposed to do this by law.

About 18 months ago prestige Midland knocked on my door and I gave my details for a quotation. Somehow this company has ended up with my details to which I know for a fact I never gave them and I don’t know how or why I’ve asked for my details to be removed through GDPR, they informed me they will do so but constant spam calls come through from this number

Apologies if this is the wrong company however when I ring the other company by the same name but spelt differently, no one seems to answer

Just over a year ago, my mum and dad who are based in Stafford just off the Wolverhampton Road had some work done with some doors and windows and the front door has never locked correctly since being fitted

Courtesy of their age and the distance I live from them I’m reading the poor reviews on both companies leaves me worried

They said a young couple were doing the work. I’m not sure if they are brother or sister or cousins were married as I have not met them.

They told me they have tried to ring also but seemed to get nowhere fast
My partner and I do not have the best of health and cannot travel as my partner has terminal cancer and its added stress causes concerns given the reviews listed and stating ex contractors! Could these contractors be the ones that I’ve done the dodgy work on the windows and doors? If so, who is liable for this matter?

I have had windows and doors fitted by this company, they have been really professional, great customer service, all staff very polite and friendly. Highly recommended!