Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Firestream.online is a premium IPTV service provider delivering high-quality live TV, movies, series, and sports channels from around the world. Our platform offers thousands of channels, Video on Demand (VOD), and catch-up features — all accessible across various devices, including Smart TVs, Android, iOS, and more. We pride ourselves on offering fast activation, competitive pricing, and secure payment options. Whether you're looking for entertainment, news, international content, or sports, Firestream ensures a smooth and reliable viewing experience with minimal buffering. Our mission is to make premium entertainment affordable and accessible to everyone. With 24/7 customer support via WhatsApp and email, we're always here to help.
3,1
5 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service repeatedly goes down, and when it does, their customer support will make up stories to buy time. I can’t claim to know what their issues are, but their stories will change during your conversation with them.
They get an extra star for actually helping with setup in the beginning, but if you like stability in the service and honesty from customer support, you should look elsewhere …
DO NOT USE FIRESTREAM IPTV!! they are nothing but scam artist! I made the mistake of believing reviews and went straight to a year, yes I know bad move. I tried to get it set up and they kept coming up with different things to try. i finally got fed up and asked them for a refund. I was told the refund would fake 7-15 days. at day 16 I sent an email asking where my refund was. I was told “I talk to finance and refund will happen today!” well that today was actually Sunday so if course it wouldn’t happen and Monday was Labor Day so again wouldn’t happen. still today no refund. The interesting part of all of this all email between them and me are gone, nada, zero zip. luckily I did a screen shot of one if the emails so k know I had them. in fact it was the one stating my refund would be processed. Now I have no way to contact them and needless to say no refund!
I ordered a 3 month, 2 connection service today and after some conversation with support I wished to cancel the 3 month subscription due to some issues with no catchup channels. Their policy states refunds are possible within 24 hours. I informed them I wished to switch to a one month subscription. This would allow me to test before committing to a longer term commitment. They assured me they would process the refund several hours ago. The refund has not been processed.
Update 04/26/25: The issues were all sorted out and the service is working as advertised. Support patiently worked with me on the issues until rectified.
Has been working great! Very strong server,
One of the best! Good communications!
joined today about 8 hrs ago and haven't managed to watch a single thing. every time you click on a channel to watch it goes back to the home screen. online chat claims we answer immediately well immediately within an hour.trying to get my money back glad I only paid for a months service. avoid these lot
Besvarelse fra Firestream
We’re truly sorry to hear about your frustrating experience. This is definitely not the kind of first impression we want to leave.
The issue you described — being redirected to the home screen — is often related to the IPTV app being used or an incorrect setup, and our support team is always ready to help get that resolved quickly.
We understand your concern about response times and apologize if we didn’t meet your expectations. We’re currently working on improving our first-time support experience to make sure new customers get faster guidance from the start.
If you haven’t already, please reach out to us via WhatsApp or email so we can either help fix the issue or assist with your refund process. Your satisfaction is our priority, and we’d really like a chance to make things right.
Thank you for your feedback — it helps us do better.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
