Ordered on 11th June. Finally delivered 22nd June. I understand the first shipment was damaged by the carrier, who ,it seems, didn't notify FireSealsDirect. The second shipment barely survived wit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found Fire Seals Direct online and ordered the product, which was processed and dispatched quickly. Unfortunately, the parcel was delivered to the wrong address, but this was due to the DX delivery... Se mere
Virksomheden har svaret
Needed some information on ironmongery for fire doors found the staff very helpful, once ordered goods were delivered very quickly, whilst scanning their website i found a great range of products.
Virksomheden har svaret
I needed help as I’d made a mistake and one phone call to Liam and problem solved. Best service and price going and highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af brandsikringssystemer
- Leverandør af entreprenørudstyr
- Leverandør af brandsikringsudstyr
- Brandsikring
Om FireSealsDirect
Skrevet af virksomheden
Fire Seals Direct
Skrevet af virksomheden
- Your Trusted Supplier of Fire Door & Fire Stopping Products
- With over 40 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands. Choose Fire Seals Direct for a seamless online customer experience, large stock holding and range available the next working day, and technical expertise and advice from our trusted Customer Care team.
Our Shipping Promise
Next Working Day Delivery Before 4pm
Receive your order the next working day if you place your order before 4pm and choose next day delivery at the checkout.
Kontaktoplysninger
Dyffryn Park, 1 Alder Ave, CF82 7TW, Hengoed, Storbritannien
- 02920857959
- customercare@firesealsdirect.co.uk
- firesealsdirect.co.uk
4,7
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good overall experience
Well organised website, clear product descriptions, straightforward pricing and ordering, good delivery.
22. maj 2026
Besvarelse fra FireSealsDirect
Good afternoon Mr Sparrow,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with our website design/layout and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Service,product nd management were…
Service,product nd management were first class thk you
26. maj 2026
Besvarelse fra FireSealsDirect
Good afternoon Clive,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely evening.
Richard
Besvarelse fra FireSealsDirect
Good morning Gregg,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Massive delivery fail - no product issue.
No issues with the product - but it didn’t arrive! I ordered it premium next working day delivery - should have been Wed 27th May. Needed to pass a license inspection on which a 3 year extension hung in a hostile environment. Inspector delayed until Friday 29th and product arrived on -Sat 30th. After I was told by email it was out for delivery on 28th and then by the helpline that it was coming on 29th. Result? Only 1 year licence granted -due to H and S fail grade because this product wasn’t installed or in the building. ( inspector said if it was there he’d have accepted it.). Re-application cost £1650. To say I’m raging is an understatement. Respect to Richard in the helpline who did what he could. I suggest the company cancels their FedEx contract. Sending it back unopened as I just want nothing to do with them -and a product that meets the same requirements is available for £26. I paid £120 for this one.
25. maj 2026
Besvarelse fra FireSealsDirect
Good morning Claire,
Thank you so much for taking the time to leave us a review.
I am so sorry for the issues the delayed delivery has caused, and we are providing the feedback to the courier company on the issues caused.
I understand that my manager has called to discuss further with you.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
Hopefully, we can continue working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good afternoon Alan, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning Russell, hope you had a nice weekend.
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordered exactly what I needed very…
Ordered exactly what I needed very easily on their site and it arrived promptly.
23. september 2025
Besvarelse fra FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
First Class Service
Order received day after, arrived in perfect condition. The door strips were exactly what we were looking for. First class service. Will definitely be ordering again and would recommend.
21. maj 2026
Besvarelse fra FireSealsDirect
Good morning Helen,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the products received and the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day and weekend.
Richard
Very helpful staff
Very helpful staff, with prompt delivery service with good communication.
I would recommend to colleagues because of the service and competitive price.
20. maj 2026
Besvarelse fra FireSealsDirect
Good morning Mr Norris,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning Robert,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Received an incorrect items which was…
Received an incorrect items which was for an urgent job.
However the delivery time was in time.
I have ordered before from this company without any issue, so I was surprised to receive the wrong items.
12. maj 2026
Besvarelse fra FireSealsDirect
Good morning Andy,
Thank you so much for taking the time to leave us a review.
My apologies that the incorrect items were received and thank you for raising this at the time, I hope the replacements arrived in time as we appreciate the importance of getting these installed promptly.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning David,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning Damien,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Besvarelse fra FireSealsDirect
Good morning Arkadiusz,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
I ordered a lock rated for a domestic…
I ordered a lock rated for a domestic fire door in my house. Order arrived on time and very well packed. My carpenter had no issues with fitting the lock and it appears to be extremely high quality. Expecting it to outlast me, and I hope it never gets tested!
8. maj 2026
Besvarelse fra FireSealsDirect
Good morning Richard,
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the delivery of your order and the products received.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
Quick delivery no fuss
8. maj 2026
Besvarelse fra FireSealsDirect
Good morning Katherine,
Thank you so much for taking the time to leave us a 4* review.
This is great feedback, and I am really pleased to hear that you are happy with the delivery of your order.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
Besvarelse fra FireSealsDirect
Good morning Melvyn,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide from ordering to delivery.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day & weekend.
Richard
Besvarelse fra FireSealsDirect
Good morning Richard
Thank you so much for taking the time to leave us a 5* review.
This is fantastic feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Ordered and delivered very quickly.
7. maj 2026
Besvarelse fra FireSealsDirect
Good morning,
Thank you so much for taking the time to leave us a 5* review.
This is great feedback, and I am really pleased to hear that you are happy with the service we provide.
Your feedback is greatly appreciated, and it really does help us to continually develop our services and products.
We look forward to our continued working together and feel free to reach out with any queries you may have, always happy to help.
Have a lovely day.
Richard
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.