Don't agree with their policy of not towing your vehicle from home to through mechanics, if you were stranded and towed home 7 days prior.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Membership plan came with free Telehealth calls and this was such a fantastic option to have. Super quick, have used them a couple times and made me realize it was even a better option than the provid... Se mere
Virksomheden har svaret
5/5 Stars! Amazing roadside, towed me as many times as I needed when my car broke down due to alternator issues. Unlimited tows and always quick and super helpful, kind staff. Definitely will be recom... Se mere
Virksomheden har svaret
Some lady named Margaret made the process incredibly difficult. I've used this service for more than 5 years and have never encountered someone so rude and unhelpful. Definitely not going to be renewi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
FIMC is a trusted provider and servicer of membership plans that protect our customers from the most common expenses families encounter. In a perfect world, having a budget would be enough. But real life doesn’t work that way. Unexpected auto, home, family and healthcare events can happen at any time – and insurance doesn’t always cover the costs. Our benefits are designed for the moments when life gets all too real and you need someone to have your back. We’re a safety net that helps pay the expenses you didn’t plan on, so you can get on with the business of living. Whether it’s solutions for your home, auto, or pets we offer comprehensive benefits that can help save you money.
Kontaktoplysninger
P.O. Box 1299, 34236, Sarasota, USA
- 800-621-5287
- ServiceExperienceCenter@fimc.com
- fimc.com
3,7
Middel
272 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy claims submission and prompt turn…
Easy claims submission and prompt turn around. Thank you.
4. december 2023
Besvarelse fra FIMC
Adele, Thank you for your feedback! We’re thrilled to hear that you found the claims submission process easy and experienced a prompt turnaround. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced. We take all reviews seriously and strive to provide accurate information and excellent service. Dear Ketonia, We regret any misinformation you received and encourage you to call us at 800-621-5287 so we can address and correct any inaccuracies. Additionally, we are sorry to hear about your interaction with our tow drivers. This is not the standard of service we aim to provide, and we will investigate this matter and take appropriate action to ensure it does not happen again. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to serve you better in the future.
Besvarelse fra FIMC
Shirley, Thank you for your fantastic feedback! We’re delighted to hear that you found our service great and our site easy to use. It’s wonderful to know that you received your payment in less than 3 weeks. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
The service is great and help comes quickly.
The service is always reliable and efficient. The speak politely and everything runs smoothly.
12. juni 2024
Besvarelse fra FIMC
TIna, Thank you for your wonderful feedback! We’re thrilled to hear that you find our service great, reliable, and efficient. It’s fantastic to know that help comes quickly and that our team speaks politely, ensuring everything runs smoothly. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
Janae, Thank you for your feedback! We’re delighted to hear that you found the process simple and easy, and that you received prompt, fast service. Your satisfaction is our top priority. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
Debbie, Thank you for your feedback! We’re pleased to hear that you experienced a quick turnaround after your submission. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Besvarelse fra FIMC
Sigamone, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and found our service provider very helpful and timely. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
The experience was easy and fast.
21. august 2024
Besvarelse fra FIMC
David, Thank you for your feedback! We’re thrilled to hear that you found the experience easy and fast. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Besvarelse fra FIMC
Kashem, Thank you for your kind words! We’re thrilled to hear that you always find our service helpful. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Moments in Time
It's always good to know that when you call for help when you least expect it they are ready to help....when we called they were on point with getting the help that we needed....we appreciated the representative keeping in touch with us during the whole process....thank you very much ...
9. juli 2024
Besvarelse fra FIMC
Cherie, Thank you for sharing your experience! We’re delighted to hear that our team was ready to help when you needed it most and that they were on point with getting you the assistance required. It’s great to know that our representative kept in touch with you throughout the process. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Pink Hooker came within an hour
Pink Hooker came within an hour. Customer Service helped solve my situation.
28. august 2024
Besvarelse fra FIMC
Joy, Thank you for your feedback! We’re glad to hear that our service provider arrived within an hour and that our customer service team was able to help solve your situation. Your satisfaction is our top priority. If there’s anything else you need or have any questions, please let us know. We’re here to help!
Reimbursement
My towing was good i was in a ditch and tore up my front struts .the struts cost was high labor but I hope I get $250.00 back
Patricia Morgan
740-645-8981
5. august 2024
Besvarelse fra FIMC
Patricia, Thank you for sharing your experience. I’m glad to hear that the towing service was good, but I’m sorry to hear about the damage to your front struts and the high repair costs. We are showing that you filed the auto repair reimbursement claim, but it was missing documentation. Please contact the claims administrator at 877-354-3873 for the details. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
They lived up to what they…
They lived up to what they said...process was easy, quick and smooth. I have no complaints! They were wonderful!
16. august 2024
Besvarelse fra FIMC
Matika, Thank you so much for your positive feedback! We’re thrilled to hear that you found the process easy, quick, and smooth, and that you had a wonderful experience with us. Your satisfaction is our top priority. If you ever need any further assistance or have more questions, please don’t hesitate to reach out. We’re here to help!
They are very well at getting you the…
They are very well at getting you the help you need fast and they are very nice about it
29. januar 2024
Besvarelse fra FIMC
Gary, Thank you for your kind words! We’re happy to hear that you found our service fast and our team friendly. Your satisfaction is our priority, and we’re glad we could assist you effectively. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help
Besvarelse fra FIMC
Maryann, Thank you for your feedback! We’re glad to hear that you find our service reliable and dependable, with quick and easy responses on claims. Your satisfaction is our priority, and we’re here to assist you whenever you need. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
John, Thank you for your feedback! We’re glad to hear that you agree with the efforts made. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Fast assistance and I have help on the way! a sense of…
Fast assistance and I have a sense of security in case of emergency.. recent had two claims that help a lot. Lift service and reimbursement for repair. Thank you.
17. juni 2024
Besvarelse fra FIMC
Daniel, Thank you for sharing your experience! We’re glad to hear that you received fast assistance and feel a sense of security in case of emergencies. It’s great to know that our lift service and reimbursement for repair have been helpful to you. Your satisfaction is our priority. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
The delay was my fault I kept…
The delay was my fault I kept neglecting to sign the very bottom line. Once I did that they were very prompt with settling the transaction.
16. juli 2024
Besvarelse fra FIMC
Emily, Thank you for sharing your experience! It’s great to hear that once the paperwork was completed, the claim was settled promptly. We appreciate your understanding and are glad we could assist you efficiently. If you have any more feedback or need further assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
Dear Martha, Thank you for sharing your experience! We’re glad to hear that you learned about what can be reimbursed and what cannot. If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
Besvarelse fra FIMC
Debbie, Thank you for your feedback! We’re glad to hear that you found our service very helpful and timely. Your satisfaction is important to us. If you have any more comments or need further assistance, please don’t hesitate to reach out. We’re here to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.