Thumbs up for great customer support
The tool offers great features and meets expectations. I have had the chance to interact with their customer support a couple of times, and I'm certainly pleased. Their customer support exceeds expectations.
I signed back and subscribed after a few months of absence. And realized the feature I intended to use was missing/removed. I asked the support, and they clarified why it was missing/not working. I asked them for a refund since what I paid for wasn't working. They issued a refund right away on live chat. No wait time, no multiple back-and-forth emails, no whining, no screenshots asked for, no stupid questions asked, no forced upselling or cross-selling. It was just one message on live chat, and they did it.
The thing is, almost all the apps in this niche offer similar features with minimal differences, but what makes these guys stand out is their customer service. If I had to use a feature or service again, I'd subscribe with them again without a second thought. Thumbs up to their customer service.








