Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This company gave me the cheapest price for the item I ordered. Unlike competitors the delivery service was also free, so win win. I would definitely order from this company again as overall the servi... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a Keter bin store at a very competitive price. Excellent service and delivery was on time. I would highly recommend

Bedømt til 5 ud af 5 stjerner

The measure of a good supplier is, if something goes wrong outside of their control, they deal with it promptly and professionally. Favros did exactly that. I would have no hesitation in recommending... Se mere

Bedømt til 5 ud af 5 stjerner

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed. Because my husband o... Se mere

Virksomhedsoplysninger

  1. E-handelsservice

Skrevet af virksomheden

favros.co.uk - Excellence, Delivered.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

239 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Keter bin store

I ordered a Keter bin store at a very competitive price.
Excellent service and delivery was on time. I would highly recommend

17. april 2026
Bedømt til 5 ud af 5 stjerner

First class service

The measure of a good supplier is, if something goes wrong outside of their control, they deal with it promptly and professionally. Favros did exactly that.
I would have no hesitation in recommending this supplier for speed of delivery, communication and after sales service.

30. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

0 STARS.. Missing parts and awful customer service

The item I received from Favros arrived damaged, incomplete, and missing parts, meaning it could not be assembled and was not fit for purpose.
When I contacted the company, they insisted the item must be collected from my home during a full weekday collection window, requiring me to stay home all day. I explained that I work full-time Monday to Friday and travel long distances, so this would mean taking a day off work and losing a day’s pay.
I asked for reasonable alternatives such as a weekend collection, a shorter one-hour collection window so someone else could be present, or allowing the courier to collect the item from my porch, which is exactly where it was left during delivery. Every option was refused, and they insisted an adult had to be present all day.

Considering the item arrived faulty and incomplete, the company has placed obstacles at every opportunity to arrange a return. Expecting a customer to lose a day’s wages to return a faulty item is completely unreasonable and extremely poor customer service.
Under the Consumer Rights Act 2015, sellers should resolve faulty goods without causing significant inconvenience to the consumer. Unfortunately, that has not been my experience with Favros.

17. marts 2026
favros.co.uk-logo

Besvarelse fra favros.co.uk

Thank you for your feedback, Mr. Williams. We are sorry to hear you were disappointed, and we would like to provide some important context for anyone reading this review.

When you reported that your item had arrived damaged, we responded the same day, apologised unreservedly, and immediately offered a free return collection at our cost and a full refund. At no point did we refuse your refund or dispute your claim.

Regarding the collection arrangement, we offered you complete flexibility to choose any weekday from 26th March onwards — giving you several days advance notice to make arrangements. A standard weekday collection window (8:00 AM – 6:00 PM) is the universal industry standard for large freight items across all UK retailers and courier networks. No standard freight courier in the UK offers guaranteed 1-hour evening slots or Sunday collections for large item returns. This is a logistical reality, not a choice on our part.

Unfortunately, rather than selecting a weekday collection date, you ultimately requested to retain the damaged item at a significantly reduced price. As the item was reported as broken and missing components, we were unable to offer a partial refund on safety and quality grounds.

Our offer of a free return collection and a full refund remains open to you today, as it always has been.

We are committed to resolving this fairly and remain happy to assist should you wish to proceed.

FAVROS

Bedømt til 5 ud af 5 stjerner

Excellent price & service

First time using Favros. Excellent price & service. Delivery a bit troublesome from FedEx but got parcel on 3rd day. That however doesn't reflect on Favros. Will use again

10. marts 2026
Bedømt til 5 ud af 5 stjerner

Brilliant company to deal with

I hadn’t heard of this company before I placed my order so I was a bit concerned as to if my item would arrive, but I needn’t have worried because it arrived at lightning speed.
Because my husband ordered the same item without telling me,I had to return it.
The company couldn’t have been any more understanding and allowed me to return it without any fuss. I would definitely order from them again.

6. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I am 100% sure about Favros

I was not 100% sure about Favros. The price seemed too good.
However, the Tefal Air Fryer arrived on time, was definitely new ( not refurbished) and it works perfectly.
Delivered ahead of expected date as well.
So 100% recommendation for Favros.

19. januar 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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