Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Se mere
Virksomheden har svaret
Lokation
Skift lokation28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Se mere
Virksomheden har svaret
Lovely summer cotton cardigan Style is square cut, sits slightly low on hips Perfect over strappy top Keeps shape well
Virksomheden har svaret
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Storbritannien
- 01904 635788
4,5
Fremragende
326 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service at Fatface excellent …
Customer service at Fatface is above excellent. I received my exchange before I’d even returned my goods .
6. maj 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colour looked very different online
Colour looked very different online, a much fresher green than expected, also a like the buttoned hem of sleeves
30. april 2025
Besvarelse fra FatFace - YORK 2
Hello Heidi, thank you for your review. I am so sorry to hear that item was not as you expected. Thank you for letting us know and we will feed this back to our relevant team. Thank you, CM
I haven’t received my order yet
I haven’t received my order yet. It was meant to be delivered on Thursday 24th April but I am still waiting
29. april 2025
Besvarelse fra FatFace - YORK 2
Hello Andrew, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good quality garments at a reasonable…
Good quality garments at a reasonable price and because they are from the tall range they were a very good fit. Unfortunately the trousers were too short and had to be returned. This was also a very simple matter of calling into the nearest store and the financial part was quickly concluded
20. april 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store
Lovely store. Very welcoming. Great to see items in person before buying. Friendly staff.
14. april 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
I gave this review 3 star ⭐️ due to excellent communication with emails that my order was ready to collect. But unfortunately the item I ordered was not the same colour of the image on the website but I understand that items can look different when seeing it for real ! so I had to return. But thank you for the service online & in store where I returned in York.
7. april 2025
Besvarelse fra FatFace - YORK 2
Good afternoon Nicola
Thank you for taking the time to leave your review. We're really sorry to hear that you weren't keen on the colour of your item, but we're pleased to hear that our store were able to help when you visited them.
Take care, LE
Absolutely love them next day delivery…
Absolutely love them next day delivery which was brilliant
6. april 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very happy with my order delivery company leave things to be improved. Thank you
Very happy with my order. Unfortunately del
13. marts 2025
Besvarelse fra FatFace - YORK 2
Hello Elizabeth,
Thank you for your review.
I am so pleased to hear you are happy with your recent order.
Have a great day!
Take care CT
Lovely clothes
Fatface sells really well made clothes that are comfortable. The clothes come in cheery colours. I love their coats, hats, tee shirts and jumpers in particular.
8. marts 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
I can’t review an order I haven't yet…
I can’t review an order I haven't yet received. Currently it's running over a week late and no sign of it so far!
5. marts 2025
Besvarelse fra FatFace - YORK 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful purple T-shirt
Beautiful purple T-shirt, true to size, perfect quality, very pleased with my purchase! I collected in York store , all store staff very kind and helpful.
6. februar 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice to have xsizes that don't look old…
Nice to have xsizes that don't look old and frumpy. The only downside is that the sleeves are usually too long. But the clothes are comfortable
9. januar 2025
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good to be able to order online and to…
Good to be able to order online and to then collect it from the store. Not sure what would have happenned if I couldnt get in on the desingated day, that wasnt clear. Would of been 5 stars otherwise.
18. december 2024
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delivered quickly to store
19. december 2024
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
When I placed my order i put a delivery…
When I placed my order i put a delivery day for me to pick it up from the store. Only to say it’s going to be a delay and you wouldn’t be collecting it until later. I kept looking at my emails but no answers until another week. The bag is lovely, good quality but the delay was a bit inconvenient.
15. december 2024
Besvarelse fra FatFace - YORK 2
Hello Christine
Thank you for taking the time to leave your review and for providing your feedback. I will be sure to pass this to the correct teams.
Take care, LE
Besvarelse fra FatFace - YORK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dette er Trustpilot
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