They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're def... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Se mere
Virksomheden har svaret
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... Se mere
Virksomheden har svaret
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Storbritannien
- 01489 557170
4,8
Fremragende
184 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent coffee
15. august 2022
Besvarelse fra FatFace - WHITELEY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
We are regular shoppers at FatFace
We are regular shoppers at FatFace, always great quality products with a fantastic choice and price !
12. juli 2022
Besvarelse fra FatFace - WHITELEY
Hi Debra, thank you for your 5* review. I am really pleased to hear that you have had a positive online shopping experience. We look forward to welcoming you back soon! Take care, LE
Great product but the courier service…
Great product but the courier service you use has a lot to be desired. Only a week after delivery to wrong address the same company and driver left a parcel outside my flat door without ringing the doorbell.
9. juli 2022
Besvarelse fra FatFace - WHITELEY
Good Afternoon Michael,
Thank you for your review. I am happy to hear you found the product great. Your feedback regarding delivery will be passed onto the relevant team. Take care -KC
Lovely service
I was very impressed and pleased with the helpful and friendly advice and service I was given on the occasions I visited the store
8. juli 2022
Besvarelse fra FatFace - WHITELEY
Good Morning Julie
Thank you for your review.
I am so pleased to hear of your recent experience in our Whiteley store. Please be assured that this will be passed onto the crew members involved for you.
EP
I love Fat Face stuff
I love Fat Face stuff, my wardrobe is full of it, the sizing is good, and the feel of materials, I love the vibe and feel of the stores…..if I’m honest, as a pensioner(🤣), it’s a bit expensive for me but when gifted vouchers or offers, I’m right there!
1. juli 2022
Besvarelse fra FatFace - WHITELEY
Hi Trevor, thank you for your lovely review on the Whitely store. We all love a voucher though! LE
As always the girls were super helpful…
As always the girls were super helpful at the Whiteley store. I did not come in to buy a dress! But I bought a lovely one which had only been put out that morning . Love it!
27. juni 2022
Besvarelse fra FatFace - WHITELEY
Hi Pauline, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Besvarelse fra FatFace - WHITELEY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A helpful visit
Tina at FatFace Whitely was a great help choosing right sizes and styles and gave us lots of time and attention.
11. april 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - WHITELEY
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear that you are happy with the service you have received in our Whitely store. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a lovely Easter.
- EP
Mothers day
Went into the Whiteley store on Saturday looking for a last minute Mother’s Day present and was helped out by a girl named Alexis she was super helpful in showing where everything was and even gave some recommendations on what I should get I went with what she recommended and my mum absolutely loved her gift!
28. marts 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - WHITELEY
Hi Nahiyan
Thank you for rating us so highly. Really pleased to hear about the help Alexis was able to provide to you. Great to hear that your mum loved her gift as well. I will let the team at Whiteley have your feedback. MJ
FatFace Whiteley
I was in Whiteley recently, looking for a gift for my mum and I was served by Alexis. She helped me find the perfect gift and provided excellent customer service. Thank you!
28. marts 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - WHITELEY
Hi Sophie
Thank you for your review and positive comments on your recent Whiteley store visit. So pleased to hear that Alexis was able to help you. I will pass your feedback onto the team there. I hope your day is going well. MJ
I had ordered 2 sizes of the same item…
I had ordered 2 sizes of the same item and was returning the unwanted item. All went very smoothly.
22. marts 2022
Besvarelse fra FatFace - WHITELEY
Good Morning Mrs Cliffe
Thank you for your 5* review.
I am so pleased to hear of your recent experience with us.
I hope you have a lovely rest of the week.
- EP
Happy!
Very accommodating changing my item for a smaller size, plus I came away with a gorgeous cardigan. Love both my items and they are hopefully the first of many purchases from Fat Face.
14. februar 2022
Besvarelse fra FatFace - WHITELEY
Hi Marcia,
Thank you for your 5* review. I am pleased to hear that you love your new purchase. Many thanks-AB.
Good fit leggings great quality
7. februar 2022
Besvarelse fra FatFace - WHITELEY
Hi Sally, Thank you for leaving us a 5 star review, pleased to hear you like your new purchases. LM
Besvarelse fra FatFace - WHITELEY
Thank you for your review and great to see your shopping experience is always good. LM
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