As per usual I had a seamless service provided by FatFace. I ordered 2 dresses that were delivered to my closest Next; one of the dresses was fab (which I have kept) and the other, I unfortunately... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very disappointed that you no longer do free postage over a certain amount for delivery and also have to pay for returns. Also not happy that I can no longer return via my local post office. Has put... Se mere
Virksomheden har svaret
Poppy in the Truro store served me yesterday. i only popped in to have a look and immediately fell in love with a pair of Alev wide leg jeans but i needed to try them on along with a top. I wasnt awa... Se mere
Virksomheden har svaret
In the Truro store, served by Emily and Jo, such helpful, cheerful young ladies, thank you both. I haven’t shopped in Fatface for years and was pleasantly surprised both by the superb quality and real... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
1/2 Victoria Square, TR1 2RS, Truro, Cornwall, Storbritannien
- 01872 262567
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service
The service was wonderful and Jemma went out of her way to assist me. I can’t thank her enough.

Besvarelse fra FatFace - TRURO
Elsa in your Truro branch was excellent…
Elsa in your Truro branch was excellent yesterday. I tried on a jumper that I decided was not right for me . Elsa suggested a few other jumper options I hadn't considered without being asked, which resulted in me buying a new jumper. Nothing was too much trouble for her.
Outstanding service Elsa! Thank you

Besvarelse fra FatFace - TRURO
Helpful service
I was able to buy on line what was not available in the shop. My shop experience, in Truro, was excellent as assistant went out of her way to ensure I had as much information as possible to buy garment on line

Besvarelse fra FatFace - TRURO
Great service given today
Great service given today, very friendly and helpful staff member (Mickyla) clean and tidy store.

Besvarelse fra FatFace - TRURO
Great place to shop
I went back to FATFACE and came across the same lady Karen. I went to get more, different color t-shirts. Really pleased with the ones I got. Thank you again for all your help and service and good quality clothes. Best of luck. 🙏

Besvarelse fra FatFace - TRURO
Vicky was incredibly helpful
Vicky was incredibly helpful, she checked the website for me and with me, she offered advice without being the slightest bit pushy and I managed to get the jeans I wanted.

Besvarelse fra FatFace - TRURO
Nothing short of amazing service from…
Nothing short of amazing service from the purchase through to delivery . Very impressed

Besvarelse fra FatFace - TRURO
Staff in fatface Truro are fantastic…
Staff in fatface Truro are fantastic nothing to much trouble for them. They will pop into the back for you, check other branches for stock for you.

Besvarelse fra FatFace - TRURO
Very helpful
The young lady that served me was very helpful, polite and knowledgeable. Good customer service.

Besvarelse fra FatFace - TRURO
I purchased two sizes in a jumpsuit
I purchased two sizes in a jumpsuit, so had to return one for a refund. The young lady on the till was very pleasant.

Besvarelse fra FatFace - TRURO
Had an absolutely awesome shopping…
Had an absolutely awesome shopping experience today. Mickyla especially was incredibly helpful in recommending sizing and different styles to try.
Highly recommend shopping in this store.

Besvarelse fra FatFace - TRURO
Thank you Saskia
Fat afce...LOVE IT. fantastic choice of great mens clothing. And now they do Tee Shirts..EXTRA LENGTH, there is no stopping me. I went for a cracking dusky pink tee, not in store, but Saskia the amazing lovely girl behind the counter, introduced me to a whole new Fat Face world and experience, we can do that in extra long..WOW, as a 6ft 4" lanky bloke this was great news. Ordered discount applied paid for and it landed here today, 2 days after ordering..result. Thank you Saskia for being so lovely and so helpful...Top class service

Besvarelse fra FatFace - TRURO
Thanks to Gaynor and Jemma
Thanks to Gaynor and Jemma, you saved the day !!!!! 100% brilliant helpful kind caring staff x

Besvarelse fra FatFace - TRURO
I love my new flip-flops
I love my new flip-flops. They are pretty and elegant and also look well-made. I am very happy.

Besvarelse fra FatFace - TRURO
Fat Face is my favourite clothes shop
Fat Face is my favourite clothes shop. I just love yheir priducts and they last forever.
The jumpsuit I ordered arrived promptly, and is made from really quality fabric, a perfect fit, as all their clothes are. Always allowing for leg length to differ, so that people like mtself who are only 5 foot tall can always get the right size.
Over all, brilliant.

Besvarelse fra FatFace - TRURO
Very kind staff. Polite, friendly and caring!

Besvarelse fra FatFace - TRURO
Visited the Truro store today
Visited the Truro store today. Lovely atmosphere here. Helped with a query and subsequently served by a young man named Nick who was very pleasant and helpful. Love the items I bought. Good quality and choices.

Besvarelse fra FatFace - TRURO
Great customer service today in Truro
Great customer service today in Truro. Everyone was friendly kind and helpful Nothing was to much trouble for Siobhan.

Besvarelse fra FatFace - TRURO

Besvarelse fra FatFace - TRURO
The Truro branch is superb
The Truro branch is superb, Siobhan especially. Though all the girls upstairs and the boys downstairs 'go the extra mile' to help.
Very useful having a lift to avoid stairs for pushchairs and less able.
Fat Face's range at the mo is excellent for multi ages, the pricing is 'spot on' too.

Besvarelse fra FatFace - TRURO
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







