We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... Se mere
Virksomheden har svaret

53 Peel Avenue, Trafford Centre, M17 8BN Manchester, Lancashire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
We visit the FatFace Trafford store regularly for our mother/daughter evenings out. The staff are always so lovely, particularly Helen who always seems to be working when we pop in! She is always su... Se mere
Virksomheden har svaret
Faye at FatFace Trafford gave us superb customer service. She was really chatty and knowledgeable about the clothes we tried on and encouraged us to check the care labels and how drying things on h... Se mere
Virksomheden har svaret
I had to replace a faulty bag that I purchased online. I sent an email and received a response very soon after, giving me several options I could try. I returned it to nearest Fat Face store at t... Se mere
Virksomheden har svaret
I young filipino shop assistant at The Trafford Centre went beyond the call of duty to make our shopping experience great in the store. Give her a promotion asap as you need more shop assistants like... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
53 Peel Avenue, Trafford Centre, M17 8BN, Manchester, Lancashire, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They did everything that they said they would. It is exactly what I wanted.

Besvarelse fra FatFace - TRAFFORD 2
Order placed no problem and then a few days later notified that my item was ready to collect. Only issue was that in store once I got to the front of the queue the sales person asked for people paying card only so I was pushed to the back - ended up in the queue for 20mins or more

Besvarelse fra FatFace - TRAFFORD 2
I recently made a few purchases from the Trafford Centre Store. I was completely Happy with my purchases as I just Love FatFace, I was a little disheartened when my Husband had received an e-mail introducing the Sale!! All of my purchases had gone into the Sale, I contacted Customer Service who said I would have to go back to the Store with all my unworn clothes and the Store would Return and I could buy back. This was absolutely worth doing as it was over £100 Saving. I was a little hesitant at first and thought I would contact the Store first just to inform them. Spoke to Qasim who was most Helpful and Polite, I said I would probably be in Wednesday morning if that would be okay. He said that was absolutely fine and he was in that morning and would be Happy to Help. I did visit the Store a little later than expected and was greeted by a new member of Staff (training), Qasim came over and said it was himself I spoke too and he had been waiting for me and took over with no hesitation. Qasim was extremely Helpful and so Friendly and Understanding. He treated myself like nothing was too much trouble, he made me feel so Welcome. Thank you Qasim for such Wonderful Customer Service, I felt like I was being such an inconvenience and you never for one second made me feel this way.

Besvarelse fra FatFace - TRAFFORD 2
Ordered a dress , click & collect from Trafford centre , kept well informed along the process, staff were polite and helpful.

Besvarelse fra FatFace - TRAFFORD 2
Excellent service from Helen at Manchesters Trafford Centre. I needed a size that wasn’t in the shop and she went out of her way to look for one, first searching in the back and then looking on line. She found the dress and size I needed and ordered it for me to be delivered to my home address. It arrived in 2 days. I was delighted with all the team that made this possible.
Outstanding Fatface, well done !

Besvarelse fra FatFace - TRAFFORD 2
I young filipino shop assistant at The Trafford Centre went beyond the call of duty to make our shopping experience great in the store. Give her a promotion asap as you need more shop assistants like her that actually care about the customers!

Besvarelse fra FatFace - TRAFFORD 2
Friendly and helpful staff. Shop is set out beautifully and able to find things easily xx

Besvarelse fra FatFace - TRAFFORD 2
Good quality product delivered quickly. It proved to be too big but a visit to your Trafford Centre store soon resolved the issue. Staff at the store were very helpful and friendly and it was great to actually try the garment on before purchasing. I just need some sun now!

Besvarelse fra FatFace - TRAFFORD 2

Besvarelse fra FatFace - TRAFFORD 2
The sales lady was very very helpful and pleasant. Went to find top in my size .

Besvarelse fra FatFace - TRAFFORD 2
Online purchases were too big.
Returned via store and found my size in store.
Slightly annoying to find in store was cheaper.

Besvarelse fra FatFace - TRAFFORD 2
I was served by Niamh, what an amazing crew member! She made my whole experience with FatFace memorable! You can see why your crew members love working for the company! Amazing team in Trafford Centre! Well done!!

Besvarelse fra FatFace - TRAFFORD 2
I saw item on sale in the store, however, not available in my size, lucky for me size 12 available online, for in store delivery. Lovely fit andstyle. Can't wait for the weather to warm up so I can wear it.

Besvarelse fra FatFace - TRAFFORD 2
Staff are always helpful love the way all fat face stores are set out in collections

Besvarelse fra FatFace - TRAFFORD 2
Parcel arrived quickly and we were advised early. Staff in shop very helpful.

Besvarelse fra FatFace - TRAFFORD 2
Massive shout out to Helen, great customer service and sooo helpful.

Besvarelse fra FatFace - TRAFFORD 2
Popped in this weekend to pick up my click and collect and ended up buying more from the sale the had on in store. Everything was tidy and even though it was very busy the staff at the till were very quick and still warm and friendly. I will definitely be back as very happy with my bargains!

Besvarelse fra FatFace - TRAFFORD 2
Friendly staff… great products. Placed my order online…. Collected in store… very easy process…. Really happy with the quality and the fit

Besvarelse fra FatFace - TRAFFORD 2
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