I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Se mere
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We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Se mere
Virksomheden har svaret
Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Se mere
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Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
12 Fore Street, TQ9 5DX, Totnes, Devon, Storbritannien
- 01803 862272
4,8
Fremragende
147 anmeldelser
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Fab place to shop in Totnes.
Great Totnes shop in Devon.
Surprisingly wide range of stock in a small shop. Really helpful and cheerful staff. Lisa was particularly great.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Men’s fairisle hats
Men’s fairisle hats. Please make sure they are adult size. I luckily tried it on, well tried to, but was so small. I took it back to my local Fatface shop and the assistant went through all of them with me until we found a large one. Most of them were at least two inches too small. There may be a lot of disappointed men this Christmas who have been given hats that they cannot wear! The hat I found has a nice fleecy lining around the ears. I’m hoping it will fit my man. Very helpful assistant.
3. december 2025
Besvarelse fra FatFace - TOTNES
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
Smart and warm too
These are lovely smart, warm long sleeved tops. Great for the cooler weather.
15. oktober 2025
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recently visited the FatFace store in…
I recently visited the FatFace store in Totnes to buy jeans. I found the staff, Caroline and Lydia incredibly helpful. Great cloths, great service, in a beautiful town. Wonderful. Thank you.
11. oktober 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Totnes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
No hassle purchase!
Easy to order and collect from my friendly, local store
Always great quality
Thanks for your petite range! No shortening needed!
12. oktober 2025
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Edie Blue Cardigan
Happy with the cardi that I had seen in store.
I am lucky to have a nearby store to collect from. I previously had sale items that never arrived with a courier. So I prefer to pick up. Staff in Totnes are always friendly.
28. september 2025
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I’d like to say a very big thank you to…
I’d like to say a very big thank you to Sam and Caroline at fat face totnes for their help when doing an exchange of a jumper and advice on a coat that I seen on line.
Found them very helpful and friendly thanks again
Jean
4. september 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very slow to get items to store
Very slow to get items to store, siz3 12 looks like a 14 but store staff Totnes amazing as always
2. september 2025
Besvarelse fra FatFace - TOTNES
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I was very impressed by the clothes and…
I was very impressed by the clothes and the service I got from Caroline in Fatface , Totnes today. The new season clothes look great and I was made to feel welcome.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
the service was excellent
the service was excellent, very helpful and friendly
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lydia was awesome …
Lydia was awesome and incredibly helpful. An overall pleasant experience
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Top service in Totnes!
We popped into FatFace in Totnes on the spur of the moment. We're regular FF customers but it was nice to have a browse at our leisure whilst on holiday. We were made to feel very welcome by both Kate and her colleague who were working in the store that day. We had our 2 Labradors with us and the ladies were mortified that they'd run out of dog treats so Kate ran up the road to replenish stocks! Kate answered some questions I had about out of stocks and was very knowledgeable. Both ladies were extremely helpful. We left the store with some lovely unplanned purchases and two happy Labs!
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful
On a wet day in Totnes wandered into the shop to shelter and was greeted warmly by Caroline who couldn’t have been more helpful. She showed me all of the cardigans available, took me to the disabled changing room and fetched another in the size up so I could compare. Friendly and helpful, thank you :)
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Good communication and delivery
Good communication and delivery
Easy returns if needed
29. april 2025
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Purchased a black Hoody.
Purchased a black hoody in Totnes fat face.
Excellent friendly helpful and efficient service from both Caroline and Lisa. Will shop there again.
9. april 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exemplary service from staff at the…
Exemplary service from staff at the Totnes store after a mix up over a click and collect delivery.
Really helpful and with ready smiles.
Thank you.
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Totnes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fabulous customer service in Totnes
Fabulous customer service today in Totnes. Levi was extremely helpful. Looked for the item in the store and out the back and online and eventually found the item hidden in the back of the store...so happy 'Thank You' Outstanding customer service so refreshing these days!
love Totnes store will always travel there and visit
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
I visited the Totnes store today
I visited the Totnes store today , looking for a birthday present for my mother.
I just wanted to say a massive thank you to Kate for taking the time to help me choose , and my mother loves it !
Would recommend this store to anyone
12. marts 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
I had to return a coat that…
I had to return a coat that unfortunately had a fault , the staff, Caroline and Levi at the Totnes branch of Fatface were extremely helpful and managed to find a replacement very swiftly without any problems. Top marks to them !
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - TOTNES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting one of our stores recently, this is great to hear. Take care, CT
Very polite staff
Very polite staff, they encouraged me to try on my new coat before leaving the store, it was a great fit and lovely colour.
5. marts 2025
Besvarelse fra FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
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