I like shopping at Fat Face because the clothes look good and are comfortable. The materials feel nice, too. The prices are reasonable. And, the staff are always friendly and super helpful.
Virksomheden har svaret
Lokation
Skift lokationUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Se mere
Virksomheden har svaret
I've never had a problem with anything I've bought including the duvet set. However...last month I bought artwork pack of white and blue shirts...in large. Unfortunately they appear to be a bit tigh... Se mere
Virksomheden har svaret
Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Storbritannien
- 01933 358738
4,9
Fremragende
296 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really happy with my purchase.
Really happy with my purchase.
Came on time.
The staff at Rushden Lakes are always friendly.
Thank you.
26. marts 2026
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Disappointing online order
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered.
One dress was far too full in the skirt, made me look huge ( size 14 ) not that large!
The other was a top and dress, for a summer outfit the top was much too thick and didn’t sit very well on me so, not particularly nice to wear.
Having said all that the ladies serving on the day I returned them to the store were really, really nice and very helpful.
13. marts 2026
Besvarelse fra FatFace - RUSHDEN LAKES
Good afternoon, thank you for your review. I am so sorry to hear that your recent order was disappointing. I am pleased you had a great experience whilst returning them in store though. Take care, CM
Ordered for a next day store delivery
Ordered for a next day store delivery. Told at 3pm + that order had not arrived and it would be the next day and they would let me know, next came and went. Day after came and at 6pm i called the store to check, they had not received it. So next i rang customer service. Very nice and helpful. They checked and confirmed it had been collected but appeared to be lost in transit. Offered a credit or refund. Checked if you had any replacements, but none so took a refund. So not a good experience but staff were helpful.
1. marts 2026
Besvarelse fra FatFace - RUSHDEN LAKES
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love shopping at FatFace
I love shopping at FatFace. It is always a pleasure to visit their stores as the clothes are lovely and the staff are always helpful and friendly. I was at their Rushden Lakes store a couple of days ago and Rachel was so helpful in finding alternatives for me to try on, also for saying we could use my husband's blue light discount. Great Service.
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. We are so pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Ordered online.
Ordered online.
Perfect transaction from start to finish. Really friendly staff when I went to collect my order.
23. januar 2026
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service from…
Amazing customer service from Christine. She went above and beyond to help me with the returns process. Thank you
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love FatFace…
I love the womenswear range at FatFace these days and great online choice … especially the shorter length available in women’s jeans, which I’ve only just discovered. It’s great that you don’t need receipt to return online purchases to store, they just need to scan label. Staff at the Rushden Lakes store are excellent - friendly, helpful and knowledgeable. FatFace is my new favourite clothing store :)
8. januar 2026
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service from Amy at Rushden Lakes
Bought a gift before Christmas that was faulty and wanted to replace it, but as it had gone into sale it had sold out. Spoke to Amy at Rushden Lakes store, who was so helpful in sourcing a replacement. She really was absolutely brilliant and super helpful! Thanks Amy!
30. december 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Janine was super helpful when I was…
Janine was super helpful when I was trying to find some new jeans. She didn’t rush me and went out of her way to help find the best style for me . I was shopping on my own and great to get a second opinion
18. december 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I’ve just completed a stint of seasonal…
I’ve just completed a stint of seasonal work at Fatface at Rushden Lakes . What a great company to work for , such a positive friendly work environment. Thank you Fatface for taking a chance on someone who was a bit older and had no previous retail experience. I think I’ve finally found something I want to do when I grow up! 😅
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went to Rushden Lakes today
I went to Rushden Lakes today, and the staff there are always incredibly kind. The lady who served me, Sarah, showed me multiple options as I wasn't sure, and she was lovely. Very happy!
14. december 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had a lovely experience with Isabel…
Had a lovely experience with Isabel this evening. She was very helpful with creating an order for me. She was polite and was amazing in helping me. Thank you for the lovely help.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Lisa and Gabe couldn’t have been more helpful. They kept open for us so we could get just what we wanted. Thank you.
23. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Coat dilema!
I needed help choosing between 2 sizes in a coat that I liked. I spent a bit of time myself but needed a second opinion, and Sarah couldn’t have been more helpful. She really went above and beyond to help me choose, even trying them on for me when I asked! Absolute first class service. Thank you!
16. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface with my brother for his…
Visited fatface with my brother for his 2 yearly shop. The shop was set out so well very tidy, changing rooms smelt lovely and beautiful. The staff are all so polite helpful nothing was too much trouble. Janine served us and she was such a lovely lady. Really enjoyed are shopping experience in Fatface.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff excellent
Staff were really helpful and knowledgeable about all their products. Spent time with me when looking and thinking about different clothing & accessories.Staff member Sarah was excellent really helpful & attentive.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, helped us out to find a nice shirt in the clearance sale!
4. november 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.