I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... Se mere
Virksomheden har svaret
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... Se mere
Virksomheden har svaret
I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
20 The Hundred, SO51 8BW, Romsey, Hampshire, Storbritannien
- 01794 519334
4,7
Fremragende
79 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely summer dress
I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my refund and re ordered the dress i wanted in a larger size. Nothing was too much trouble.
Great customer service and i received my dress the very next day. Very happy with my purchase.
15. maj 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing
For quite along time I have found Fatface clothes really appeal to me. Collection from store is very handy for m.
9. maj 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Highly recommended
On this particular occasion I ordered my jeans online. My experience was exactly as I imagined - seamless from start to finish. No problems with delivery, Fatface kept me informed.
5. maj 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always a good experience in fat face Romsey
Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really good and store always laid out nice. Just can't resist coming in.
4. maj 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
lovely pair of winter gloves at good…
lovely pair of winter gloves at good price,staff very helpfull
28. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and very pleasant
28. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items were available quickly
Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff.
The quality of the clothing is very good, as per usual. With FatFace the sizes do not vary from one garment to another so I always know what size to order.
27. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always greeted by cheerful staff who…
Always greeted by cheerful staff who are always available to help
26. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Guaranteed quality
If I want something new, I go to Fatface first, always. You are guaranteed quality and more often than not, a bargain.
26. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was easy to use
Website was easy to use
great updates assistant in store was helpful and friendly
8. april 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Ordered online, items to be delivered to local shop. Had email to say it was ready for collection. Picked up with no problems. Won’t hesitate to do so again.
15. februar 2026
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected my dungarees parcel from…
I collected my dungarees parcel from Romsey. They were delivered on time and are great. Bought other things in the shop whilst I was there.
21. december 2025
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer Delivered on time
Delivered on time, staff always very friendly and helpful
26. december 2025
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shops are always very welcoming and…
Shops are always very welcoming and staff are pleased to see customers
11. december 2025
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely brilliant service ,quick…
Absolutely brilliant service ,quick delivery, always in contact
10. december 2025
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I received an email advising me that my…
I received an email advising me that my parcel was ready to collect. On arriving at the store the parcel was not there due to delivery issues. No one had bothered to try to contact me with this information.
12. september 2025
Besvarelse fra FatFace - ROMSEY
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy service as always
Easy service as always. Friendly staff in store to deal with online orders. Everyone happy to assist.
29. august 2025
Besvarelse fra FatFace - ROMSEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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