Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊
Virksomheden har svaret
Lokation
Skift lokationUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... Se mere
Virksomheden har svaret
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... Se mere
Virksomheden har svaret
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, Storbritannien
- 01425 473639
4,5
Fremragende
125 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A positive experience
A positive experience. Warm welcome and everyone happy to help.
9. december 2024
Besvarelse fra FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
British quality you can't beat!
Bought a Jacket, quality is really incredible, you can't get British quality like this anywhere else for such a great price. A lot of thought and effort goes into FatFace designs.
23. november 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - RINGWOOD
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient service and the shop is…
Quick efficient service and the shop is always well stocked out. Shop Assistants are very friendly.
19. august 2024
Besvarelse fra FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent customer service from Ringwood Fatface
Excellent customer service from Ringwood Fatface. I was unable to visit on Friday so telephoned to ask if a particular item was in stock. The young lady told me they had one and she would put it aside until close of business the next day. I called in today, tried the item on and bought it. Great customer service that they were able to do that.
10. august 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - RINGWOOD
Hi Paul,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Collection - Could be better.
Ordering was very straight forward I ordered to store, but did not receive a notification that my order was ready to pickup in store, which was slightly annoying. Had to make the journey to store not knowing if my order was ready to collect.
A text to me would have been most welcome to say ready to collect.
21. juni 2024
Besvarelse fra FatFace - RINGWOOD
Hello Simon
Thank you for your review.
I am so sorry to hear this.
I have passed your comments onto the appropriate department for future consideration.
EP
Easy to order
Easy to order, chose store pickup. Arrived really quickly and store was brilliant. Can't find anything to complain about.
16. juni 2024
Besvarelse fra FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the store to be great when collecting. I hope you continue to enjoy our products as much as we do.
All the best, MM
The cardigan is gorgeous gives me…
The cardigan is gorgeous gives me shape even better than the picture!
and has a bit of body..not flimsy .lovely ivory color too.
27. maj 2024
Besvarelse fra FatFace - RINGWOOD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I am so happy to read that you found the crew in our Ringwood store to always be so helpful and friendly. I will be sure to pass your lovely comments onto the team. I hope you continue to enjoy your shopping experience with us, both online and instore.
Take care, MM
Great summer range this year
Great summer range this year. Bought 3 shirts in about 5 minutes. Sales person was lovely and helpful.
20. maj 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your shirts, and look forward to welcoming you back soon.
Take care. -SW
Easy click and collect
Easy click and collect. Just a few days before items were in. Ringwood branch - staff lovely and helpful
10. maj 2024
Besvarelse fra FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Ilogical ordering and poor customer service
I was unable to order the shoes instore as apparently there were only a few in the warehouse and the computor wouldn't let the young lady place the order, so i had to come home, place the order myself online, to be delivered to the store i'd just been standing in holding £25 in cash ready to pay!! Five days later i'm back in store collecting shoes which the store wasn't allowed to order for me! NO LOGIC and service at all, no
wonder shops are closing every day!
I must add rhe store staff were very helpful bit their hands were tied by the ridiculous computer system.
2. maj 2024
Besvarelse fra FatFace - RINGWOOD
Good morning,
Thank you for taking the time to leave your review.
I do apologise for any disappointment caused by this matter. I will ensure that your comments are passed on to the relevant team for review.
All the best, MM
Beautiful Mosaic print top
Ordered a blouse in a size 12 online. It arrived very promptly but was too big. Went to my nearest store and the size 10 was perfect. The assistant changed it, no problem at all. Very friendly and helpful.
30. marts 2024
Besvarelse fra FatFace - RINGWOOD
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Ringwood store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Besvarelse fra FatFace - RINGWOOD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Staff were very friendly and helpful
Staff were very friendly and helpful, one assistant went readily to check for an alternative item in the stockroom ,( very unusual these days assistants normal response is ' if it's not on the shelf.........' thank you
7. februar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - RINGWOOD
Hello Joan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Just what was needed
Order a black men's wallet. Arrived earlier than expected and in perfect condition. Just what was needed.
14. december 2023
Besvarelse fra FatFace - RINGWOOD
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that your order to arrive quickly and that this was just what you wanted. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Fast efficient delivery.
2. december 2023
Besvarelse fra FatFace - RINGWOOD
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Besvarelse fra FatFace - RINGWOOD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service
Didn’t have to wait too long for my order to arrive at my local store, staff were really friendly and helpful.
29. november 2023
Besvarelse fra FatFace - RINGWOOD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Besvarelse fra FatFace - RINGWOOD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.