Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
Virksomheden har svaret
The Odette Denim Dress size 6 was ordered online and delivery was speedy. The dress was lovely but, unfortunately, far too big at the top. Return process and refund by the local Fat Face store excell... Se mere
Virksomheden har svaret
The easy on-line order I collected from the well presented Petersfield shop having been well informed of its progress on-line. The sizing suits me very well and I found other items in my size 14. Oth... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
15/17 The Square, GU32 3HP, Petersfield, Hampshire, Storbritannien
- 01730 267589
4,7
Fremragende
84 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Online is excellent service
Online is excellent service. Easy to return items online or at the store with no charge. Store were excellent and very helpful. Such an easy company to deal with. Generally good quality stuff too and sale is genuine and excellent.
1. januar 2024
Besvarelse fra FatFace - PETERSFIELD
Hello Mitch
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My visit was a very nice experience
My visit was a very nice experience, super helpful staff, nice branch and cosy and welcoming.
5. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Petersfield store. I will be sure to pass on your comments to the team.
All the best, MM
FatFace offer such a smooth customer experience
FatFace offer such a smooth customer experience from friendly service to high quality clothes. I also love how the products are ethically sourced and made. I am proud to be a loyal FatFace customer!
31. oktober 2023
Besvarelse fra FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kind and helpful sales staff.
The young ladies in the shop were friendly and very helpful in helping me to find what I needed.
3. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love their products
Love their products, their shops, their friendly helpful always happy staff, and the gorgeous fabrics.
17. september 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Understanding and friendly staff
Understanding and friendly staff, item required refund as to large, quick refund arranged.
If all stores had this policy and a similar standard of staff.
Will shop again.
25. august 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service and lovely shop/staff
The store always looks welcoming and easy to find and see garments. Very friendly staff. I bought 2 dresses recently but had to return one, which my husband did for me, whilst collecting something I'd ordered for him to go to the store. All easy and no fuss.
23. august 2023
Besvarelse fra FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Just returned an item
Just returned an item. But ended up buying something anyway!!
Staff always friendly and helpful.
7. august 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Great clothes…
Bought a lot of clothes from Fatface and always good quality. If you like casual clothes this is the place to go.
16. juli 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Great service and good products
15. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hi Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A pleasure to shop here
One of the few decent high street shops left in my opinion. Stock always up to date, staff helpful and friendly. Store is well laid out, tidy and clean.
29. juni 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy ordering and pick up
Easy ordering and pick up - good priced sale item and service from Fat Face again. Friendly, helpful staff in the store 👍🏻
4. maj 2023
Besvarelse fra FatFace - PETERSFIELD
Hi Rad
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - PETERSFIELD
Hi Lesley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Had to travel from Waterlooville to…
Had to travel from Waterlooville to Petersfield to pick up a parcel as that is the nearest store to my home. (Gunwharf being an outlet). Ordered two sizes as was unsure but the assistant in the store was very efficient being quick to serve me & refunded me straight away for the item not required. I purchased a lovely blouse of good quality & detail. Good buy as it was reduced to half price & also had 15% off. Worth the journey.
17. april 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
Excellent customer service when…
Excellent customer service when returning an item paid for via PayPal. The assistant repackaged the item and no postal charge
2. april 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Very polite and cheerful staff
26. marts 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Straight forward ordering and super…
Straight forward ordering and super fast return system.
18. marts 2023
Besvarelse fra FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a lovely Afternoon!
EP
Great service
Great service, very pleasant staff even though the store was very busy. Last minute Christmas gift 👍 on line always good too
21. december 2022
Besvarelse fra FatFace - PETERSFIELD
Hi Glenda thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and very patient with…
Excellent service and very patient with a forgetful customer 😊
24. december 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hi Kay,
Thank you so much for this review and sharing your most recent shopping experience. We really appreciate your feedback and will ensure that it is passed on to the Petersfield team. Many thanks, SC
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.