I bought a mens polo shirt which despite having a 40C wash temperature caused significant colour run in a wash and permanently discoloured bed sheets costing £35 to replace. True I should have been mo... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Placed a significant size order online and the delivery was on time. The trousers, shirt and casual tshirt was just right, however the shoes did not fit my foot size. I returned them to the retail s... Se mere
Virksomheden har svaret
I'm Always pleased with my purchases from Fat Face. Most of what I buy is online but when I shop in our local ff it's always a good experience. Well laid out store with staff who are super polite... Se mere
Virksomheden har svaret
Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
15/17 The Square, GU32 3HP, Petersfield, Hampshire, Storbritannien
- 01730 267589
4,6
Fremragende
89 anmeldelser
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Besvarelse fra FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I went to the Petersfield Branch
I went to the Petersfield Branch, the staff were friendly and very helpful
16. april 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hi Daren, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Good quality clothing
Good quality clothing, great gift ideas. Staff helpful and friendly.
20. marts 2024
Besvarelse fra FatFace - PETERSFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Nice little shop
Nice little shop, wide range of sale items available and in “average” sizes (rather than just very small or more generous sizes). Staff are friendly.
20. januar 2024
Besvarelse fra FatFace - PETERSFIELD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you enjoyed your recent visit to our Petersfield store and that you liked the range of items and sizes available and that the crew are friendly. I will be sure to pass on your lovely comments to the team.
All the best, MM
Online is excellent service
Online is excellent service. Easy to return items online or at the store with no charge. Store were excellent and very helpful. Such an easy company to deal with. Generally good quality stuff too and sale is genuine and excellent.
1. januar 2024
Besvarelse fra FatFace - PETERSFIELD
Hello Mitch
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My visit was a very nice experience
My visit was a very nice experience, super helpful staff, nice branch and cosy and welcoming.
5. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Petersfield store. I will be sure to pass on your comments to the team.
All the best, MM
FatFace offer such a smooth customer experience
FatFace offer such a smooth customer experience from friendly service to high quality clothes. I also love how the products are ethically sourced and made. I am proud to be a loyal FatFace customer!
31. oktober 2023
Besvarelse fra FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kind and helpful sales staff.
The young ladies in the shop were friendly and very helpful in helping me to find what I needed.
3. november 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love their products
Love their products, their shops, their friendly helpful always happy staff, and the gorgeous fabrics.
17. september 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Understanding and friendly staff
Understanding and friendly staff, item required refund as to large, quick refund arranged.
If all stores had this policy and a similar standard of staff.
Will shop again.
25. august 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service and lovely shop/staff
The store always looks welcoming and easy to find and see garments. Very friendly staff. I bought 2 dresses recently but had to return one, which my husband did for me, whilst collecting something I'd ordered for him to go to the store. All easy and no fuss.
23. august 2023
Besvarelse fra FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Just returned an item
Just returned an item. But ended up buying something anyway!!
Staff always friendly and helpful.
7. august 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Great clothes…
Bought a lot of clothes from Fatface and always good quality. If you like casual clothes this is the place to go.
16. juli 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Great service and good products
15. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - PETERSFIELD
Hi Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A pleasure to shop here
One of the few decent high street shops left in my opinion. Stock always up to date, staff helpful and friendly. Store is well laid out, tidy and clean.
29. juni 2023
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy ordering and pick up
Easy ordering and pick up - good priced sale item and service from Fat Face again. Friendly, helpful staff in the store 👍🏻
4. maj 2023
Besvarelse fra FatFace - PETERSFIELD
Hi Rad
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - PETERSFIELD
Hi Lesley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - PETERSFIELD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Had to travel from Waterlooville to…
Had to travel from Waterlooville to Petersfield to pick up a parcel as that is the nearest store to my home. (Gunwharf being an outlet). Ordered two sizes as was unsure but the assistant in the store was very efficient being quick to serve me & refunded me straight away for the item not required. I purchased a lovely blouse of good quality & detail. Good buy as it was reduced to half price & also had 15% off. Worth the journey.
17. april 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
Excellent customer service when…
Excellent customer service when returning an item paid for via PayPal. The assistant repackaged the item and no postal charge
2. april 2023
Besvarelse fra FatFace - PETERSFIELD
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
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