The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Se mere
Virksomheden har svaret
Vicky, Assistant Manager at Oxford, saved the day when I left my purchase in store! She kindly offered to post it, special delivery, in her own time and at her own expense. I was soon going to retu... Se mere
Virksomheden har svaret
Well set out store. Labels clear. Discounted prices clearly written. We were with young children and the assistant kindly pointed out the colouring and bauble activity which the five year old was hap... Se mere
Virksomheden har svaret
Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, Storbritannien
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall people. I am only 5ft 2. However, I would still visit the shop and online regularly.

Besvarelse fra FatFace - OXFORD 3

Besvarelse fra FatFace - OXFORD 3
Clothes fitted well and are an attractive colour. Customer service was helpful and friendly.

Besvarelse fra FatFace - OXFORD 3

Besvarelse fra FatFace - OXFORD 3
Prompt deliveries
Good customer care
You need to do less of ranges of same clothes

Besvarelse fra FatFace - OXFORD 3
Always a good experience at FatFace, the sizing is always the same, which means I can buy with impunity. My last two purchases I haven't even tried on as I know they will fit. I'm xxxl Tall

Besvarelse fra FatFace - OXFORD 3
Good quality and variety clothing very helpful and friendly staff.

Besvarelse fra FatFace - OXFORD 3
The clothes were lovely but much too big. I was unable to order the size down on the website as it was out of stock and this size was not in the shop so I had to return my items with no replacements

Besvarelse fra FatFace - OXFORD 3
I really enjoyed the experience at the store. I bought an item online to pick it up in-store! I was surprised that the order was delayed. I asked for help at the store, and the woman there was super helpful and even called to check on the order. I received it a few days later, as soon as I spoke to her. She's been working at the store for a while now.

Besvarelse fra FatFace - OXFORD 3
The staff in my local (Oxford) branch of FatFace have been extremely approachable and helpful on my last few visits. I had to return something I'd ordered online and the process was very quick and straightforward. It all makes for a pleasant shopping experience.

Besvarelse fra FatFace - OXFORD 3
Helpful team members and great product. I was picking something up which I'd had delivered to the store, and it was easy to exchange the size in store. I've knocked off a star because the product (slippers) came in too much unnecessary plastic packaging.

Besvarelse fra FatFace - OXFORD 3
Ordered on line and was able to collect the following day from my local branch. V. Good and friendly service

Besvarelse fra FatFace - OXFORD 3
Love our Oxford store the staff are fabulous making it a joy to shop! Lots to choose from whether it's clothes accessories bags shoes and boots. Usually find something gorgeous to buy!!!!!

Besvarelse fra FatFace - OXFORD 3
Great service. Sales assistance with interest in customers providing sound advice. Most of all good quality of goods.

Besvarelse fra FatFace - OXFORD 3
Very quick service and lovely staff! Thank you. Definitely will come back

Besvarelse fra FatFace - OXFORD 3
I’ve shopped at FatFace for many years and this has to be the worst, most unfriendly and intimidating store I’ve ever been in.
With it being the run up to Christmas I was made to feel incredibly uncomfortable. Beverly on the checkout. Incredibly rude. Not to mention another colleague stalking me and my partner around the store. I understand stores taking precautions but obviously stalking a customer who's browsing for Christmas gifts, very uncomfortable. Don’t do it or make it less obvious, don’t make my description or my partners on your headsets loudly. And then being snapped at for asking a question after paying for my goods and having the receipt being shoved into my hand. I just wanted to get out of the store as quickly as I could whilst I was still being watched and stalked out of the store, the staff dampened my mood whilst I was out Christmas shopping and tarnished my day and overall experience whilst in Oxford.
I’ve never been treated like this in a FatFace store before. I’m incredibly disappointed for the lack of respect Beverly and the other colleagues in this store have for their customers and have told many of my friends and family members to avoid this particular store in Oxford.
If you don’t want your Christmas being ruined, avoid Oxford FatFace at all costs.

Besvarelse fra FatFace - OXFORD 3
Unfortunately the garments were too long. However they reim reimbursed immediately and with care.

Besvarelse fra FatFace - OXFORD 3
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