This one star rating does not reflect the service from Fat Face which is excellent ! I have spoken to them on the phone 3 times, and they couldn’t be more helpful. Products also excellent. The problem... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... Se mere
Virksomheden har svaret
Excellent service opted for click and collect. My item arrived in store within the timeframe and collection was easy.
Virksomheden har svaret
Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, Storbritannien
- 01159 418295
4,6
Fremragende
225 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fat face men's hat.
Ordered on line click & collect, no confirmation of order email/text, or notification when product ready for collection, I had to contact customer services for information who were very helpful. Very pleased with new hat, good price and great product. Nottingham staff excellent.
26. marts 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - NOTTINGHAM 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great
Staff was very polite and lovely and everything abt the store gave a positive vibe.
18. februar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your purchase and that you had such a great experience during your visit to our Nottingham store. I shall pass on your lovely comments to the team. I hope you continue to love our products as much as we do.
All the best, MM
Besvarelse fra FatFace - NOTTINGHAM 3
Hello, Thank you for leaving us this 5* review about your shopping experience! Have a wonderful day! - TS
My favourite store
Fatface is my favourite store in the UK.
You can find elegant, modest, high quality variety of every thing.
Very friendly and helpful team over there.
6. februar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you are a fan of Fat Face!
We hope you love your order, and look forward to welcoming you back soon.
Take care.- GM
Besvarelse fra FatFace - NOTTINGHAM 3
Good morning, Jennifer.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Nottingham store.
Take care, JB
Great Service
The lady who served me was very friendly, chatty and a joy to be served by. It would be lovely if everyone I was served by was like this lady.
10. februar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Lovely jumper
The item was delivered to the store with the time stated. The 12 was too big but I managed to change it in store for a 10 with out any problems. Lovely jumper,very comfortable to wear had lots of compliments. Would highly recommend.
2. februar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Good Morning Jane,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Easy to place the order and got what I…
Easy to place the order and got what I wanted and straight forward delivery
26. januar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
I'm so excited to have found clothes…
I'm so excited to have found clothes long in arms and legs, and fit too. Amazing quality, well manufactured quality goods. Fast delivery.... I'll be back <3
19. januar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your new purchases, and look forward to welcoming you back soon.
Take care. -GM
Great Quality
As always, the quality of Fat Face is amazing. It's always great yo grab a bargain in the sales.
15. januar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so pleased to hear your feedback on our items, and are glad you enjoy our sales. Thank you for being a loyal Fat Face customer.
Take care. -GM
great staff very helpful
10. januar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Visited Fat Face Nottingham today and…
Visited Fat Face Nottingham today and got some real good bargains. Plenty of stock on offer at good prices. Also very polite staff. Highly recommended.
13. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely products we bought slipper the…
Lovely products we bought slipper the quality is so good and there so comfortable great price .The staff were so helpful and friendly
29. december 2023
Besvarelse fra FatFace - NOTTINGHAM 3
Hello Cheryl
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Pleased with my purchase good but a little…
Pleased with my purchase but a little disappointed with the time it took to arrive.
2. januar 2024
Besvarelse fra FatFace - NOTTINGHAM 3
Hi Irene, thank you for taking the time to leave a review! We're sorry to hear about the delivery time for your order, but glad that you were happy enough to still give 5 stars! Take care, CD
Quality
We were searching for the perfect Christmas jumper gift for our son and had almost given up! Amazingly found 2 we thought he would love. Chose one. Had a lovely chat with the assistant about our choice and our experience shopping in Nottingham. Later ordered the 2nd choice online. We are now big fans of FatFace and our son loved both jumpers.
10. december 2023
Besvarelse fra FatFace - NOTTINGHAM 3
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased 4 items today in the sale…
I purchased 4 items today in the sale and only realised when I got home that I was wrongly charged for one of the items it should have been £7.50 in the sale but I was charged the original price of £22.50 . I rang the store to let them know , they have agreed to refund the £15 to me when I go back tomorrow, but I will incur parking charge so will be out of pocket because of there error. So am not only now wasting time going back and more money on parking . 🙁
27. december 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - NOTTINGHAM 3
Hello Pia
Thank you for your review.
I am so sorry to hear of your recent experience in our Nottingham store.
Please contact us at customerservices@fatface.com so we can look into this further for you.
EP
Extremely friendly staff members
Extremely friendly staff members - fabulous experience and very happy!! Merry Christmas
14. december 2023
Besvarelse fra FatFace - NOTTINGHAM 3
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you encountered such wonderful customer experience in our Nottingham store. I will be sure to pass on your comments to the team.
All the best, MM
Great Service
Just wanted to say popped into the store for the first time in years (11/12/23) to try on a couple of items. The chap who served me was extremely helpful showed me other items, talked knowledgeably about the products as a result I bought an extra item plus ordered two more when I got home.
11. december 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - NOTTINGHAM 3
Hello Andy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Læs om anmeldelsesprocessen på Trustpilot.
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