I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... Se mere
Virksomheden har svaret
I had a problem receiving a refund on an out of stock item. Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the is... Se mere
Virksomheden har svaret
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
73 High Street, EH39 4HG, North�Berwick, Lothian, Storbritannien
- 01620 893212
4,8
Fremragende
46 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
NORTH BERWICK FAT FACE SO HELPFUL
I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they have deliveries on the Sunday so I could collect on Monday. I went in and I was able to try them on (loved them) and (Amy?) was so helpful and friendly. Very happy with the help I got. Thank you!
25. maj 2026
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
lovely staff in our North Berwick…
lovely staff in our North Berwick branch - very helpful
9. maj 2026
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
3. maj 2026
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
22. januar 2026
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
19. januar 2026
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Efficient service, good quality items.
Also competitive sale prices too.
10. december 2025
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Excellent , professional, cheerful staff. Very helpful and accommodating .
17. oktober 2025
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a problem receiving a refund on…
I had a problem receiving a refund on an out of stock item.
Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the issue online but after yet another visit to the store and several more attempts Niamh from the North Berwick store resolved the issue.
Staff were so polite, friendly and helpful and finally sorted the problem. Well done Niamh and NB staff.
4. august 2025
Besvarelse fra FatFace - NORTH BERWICK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
15. maj 2025
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
23. december 2024
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
7. december 2024
Besvarelse fra FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
11. november 2024
Besvarelse fra FatFace - NORTH BERWICK
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
22. august 2024
Besvarelse fra FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
23. juni 2024
Besvarelse fra FatFace - NORTH BERWICK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - NORTH BERWICK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Your colleagues in north Berwick store…
Your colleagues in north Berwick store are wonderful. Enthusiastic and knowledgeable about product lines and putting outfits together. It’s a thoroughly enjoyable experience to shop here .
21. marts 2024
Besvarelse fra FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dress for success and stylish comfort
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable and friendly.
I've used click and collect here when they don't stock my size; and have found this to be a more than satisfactory experience.
14. februar 2024
Besvarelse fra FatFace - NORTH BERWICK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Dette er Trustpilot
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