I like Fatface. It’s a shame some stores have closed. Newcastle still going though - bought a lovely jumper. Due to the material and style, I didn’t notice the hole in it until back home. Not returni... Se mere
Virksomheden har svaret
Lokation
Skift lokationSU7 Monument Mall, 10 Blackett Street, NE1 7AJ Newcastle upon Tyne, Tyne & Wear, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Ordering was easy and dress was available for collection much earlier than expected. Hadtle free experience. Bought the same dress last year in different colour/pattern, quality of this year's dress... Se mere
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I really like what I bought but I've been having an issue, each time. The last times I purchased, the website marked an error, as if I had to repeat everything. The first time, I paid double, and was... Se mere
Virksomheden har svaret
With Mother’s Day, fast approaching I visited the Newcastle store after viewing the Kaia knitted mule slippers in Ivory on the FatFace website. Sarah the Sales Associate who I had the pleasure of mee... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
SU7 Monument Mall, 10 Blackett Street, NE1 7AJ, Newcastle upon Tyne, Tyne & Wear, Storbritannien
- 01912 304259
4,7
Fremragende
205 anmeldelser
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good quality dressing gown
Ordered item online in sale. Fast response and able to collect from shop. Very pleased with item (although would not have been able to afford full price). Once in shop, bought another item in sale. Love the clothes. Staff very friendly and helpful. thank you
14. april 2023
Besvarelse fra FatFace - NEWCASTLE 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Let us know what we can do to get a 5* review from you! Have a lovely day - LB
Excellent customer service
Excellent customer service, love their clothes, good quality and range of choices
13. april 2023
Besvarelse fra FatFace - NEWCASTLE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Five things:
Five things:
The wep page was easy to navigate
The product is great
It arrived promptly
Communication was excellent
The staff in the shop are always friendly and helpful
2. april 2023
Besvarelse fra FatFace - NEWCASTLE 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Besvarelse fra FatFace - NEWCASTLE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Besvarelse fra FatFace - NEWCASTLE 2
Good Afternoon
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP
Besvarelse fra FatFace - NEWCASTLE 2
Thank you! We hope you love your new boots! -RS
Exceptional customer service
I was helped by a lovely person at Newcastle Fat Face on 13th Jan. I didn't get their name but had wonderful ginger hair. Thank you for the service!
Also, the jeans were great and of high quality!
13. marts 2023
Besvarelse fra FatFace - NEWCASTLE 2
Hi Victoria
Thank you for leaving such a lovely review about our Newcastle store. I will be sure to pass on your feedback.
Best Wishes DW
Staff care
I need some help to purchase a man's top I had a photo on my phone, Annabel and Ruby we friendly,helpful,and found what I was looking for on the shop floor quickly and efficiently.
16. januar 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - NEWCASTLE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Great choice of products
Great choice of products, efficient delivery & no hassle returns
28. oktober 2022
Besvarelse fra FatFace - NEWCASTLE 2
Thank you for your 5* Review!
We do hope that you are happy with your items!
Have a good afternoon! TG
Super friendly staff
Easy to order and very friendly and helpful staff when I went in to return items.
29. oktober 2022
Besvarelse fra FatFace - NEWCASTLE 2
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated!
Take Care, TG
Beautiful sustainable clothes
Beautiful sustainable clothes. Friendly, helpful staff. Only negative is I’m tall and there is typically only one leg length on trousers, even though people are different heights and also not different lengths on all of the dresses.
5. november 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Besvarelse fra FatFace - NEWCASTLE 2
Thank you for your review. We hope you love your order! - RS
Could not do enough for me love…
Could not do enough for me love everything in shop the girls were lovely
30. september 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good afternoon Julie,
Thank you for taking the time to leave your 5* review.
I am so glad that you enjoy your time shopping with us and we will ensure that this is passed on to the store. MM
Dungarees ordered 2 pairs different…
Dungarees ordered 2 pairs different lengths, unfortunately only recieved one pair and a random pair of bikini bottoms!
Typically the pair I recieved were too long , returned them to store . The sales assistant was really helpful and rang customer service for me the following day and arranged refund , I was even told I could keep the bikini bottoms! ( I didn’t as I didn’t have a need for them )
It was disappointing as the dungarees were lovely and great quality and even better in the sale . I bought them again but paid full price …. Bought in grey , really lovely fit … size 12 short … I’m 5”1 and they’re perfect .
4. september 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
top quality service for returning Shirt
31. august 2022
Besvarelse fra FatFace - NEWCASTLE 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC
Besvarelse fra FatFace - NEWCASTLE 2
Hi Corrina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great store
Great store with excellent clothing, they are always friendly in the Newcastle store, no hassle but always ready to leand a hand when needed
23. august 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good Morning Edmund,
Thanks for your 5 star review. I am happy to hear you love shopping in our Newcastle store. I am sure they look forward to your next visit! -KC
Good quality goods and friendly staff
23. august 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good Afternoon Malcolm
Thank you for your review.
I am so pleased to hear of your recent experience in our Newcastle store. Please be assured that this will be passed onto the crew members involved.
EP
Brilliant service from two very helpful…
Brilliant service from two very helpful young assistants
12. august 2022
Besvarelse fra FatFace - NEWCASTLE 2
Good afternoon, Gillian
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Newcastle store.
Enjoy the rest of your day, take care. JB
Ordering on-line and delivery very…
Ordering on-line and delivery very efficient, but sadly had to return the sweatshirt as it was much too big. Returned it to Newcastle Fat Face, staff there very pleasant and helpful. I'm looking forward to your full click and collect service.
11. august 2022
Besvarelse fra FatFace - NEWCASTLE 2
Hi Margaret
Really pleased that your online order went through smoothly.
Great to hear our Newcastle team were able to assist you.
We hope to be able to reintroduce out click and collect service in the future. Please keep an eye on our website for announcements. MJ
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