The customer service i received from who i think was the manageress was exceptional. After finding a dress I loved and trying it on i found it to be too long in the body and was gutted. The lovely lad... Se mere
Virksomheden har svaret
Lokation
Skift lokationSU7 Monument Mall, 10 Blackett Street, NE1 7AJ Newcastle upon Tyne, Tyne & Wear, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I like Fatface. It’s a shame some stores have closed. Newcastle still going though - bought a lovely jumper. Due to the material and style, I didn’t notice the hole in it until back home. Not returni... Se mere
Virksomheden har svaret
I give 5 stars because I've been a customer of Fatface for years and never had a bad experience. I was a little disappointed this season because of the lack of chinos and linen trousers. Maybe I'm g... Se mere
Virksomheden har svaret
Ordering was easy and dress was available for collection much earlier than expected. Hadtle free experience. Bought the same dress last year in different colour/pattern, quality of this year's dress... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
SU7 Monument Mall, 10 Blackett Street, NE1 7AJ, Newcastle upon Tyne, Tyne & Wear, Storbritannien
- 01912 304259
4,8
Fremragende
220 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Early birthday present for a member of the family
It was good to be able to collect from store and the timescale was earlier than first suggested which was helpful.
9. september 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was fine
It was fine. One helpful assistant.
If you’re selling mugs etc, you should provide something to wrap them in - otherwise they break on the way home.
8. september 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really nice store to visit
Really nice store to visit, great quality clothing, the staff are very helpful and it’s a dog friendly store
9. september 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order to delivery excellent
Order to delivery excellent. Staff in shop helpful.
Dress beautiful. Arms on large side but easily adjusted
3. september 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff easy and friendly to deal with on…
Staff easy and friendly to deal with on service and dealing with a return.
This is an easy company to deal with, who sell really good products.
28. august 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful staff
Lovely helpful staff. Shop was nicely laid out. Good price especially with nhs discount
26. august 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Professional efficient service
Professional efficient service; very satisfied with quality of purchases.
16. august 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Loving Fatface…
Love the fast delivery from click and collect! So prompt and even earlier than expected! Very friendly and welcoming staff in Newcastle Eldon square branch!
Amazing quality of products!
I’m a very satisfied customer and I’ll always remain a customer !
Thank you Fatface!!
3. august 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect but expensive!
Got some denim shorts today in store, tried them on and they fit perfectly! A little pricey, but worth it as they are not too short, not too long. Till service was great, servers were lovely, and the changing room was clean! High quality clothes. 😁
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy process - always great items
Easy process, easy on line and great communication te collecting etc.
27. juli 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online and speedy…
Easy to order online and speedy delivery for free collection in store. Perfect
25. juli 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Arrived early and staff were very…
Arrived early and staff were very friendly.
Skirt was more of a dark dusky pink than a burgundy as it was described, but lovely fabric.
3. juli 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Summer Shopping
I place my orders online and the site is easy to use. Deliveries arrive at my local shop quickly and no problem with returns. The staff in the store are always very friendly and helpful
24. juni 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pique Polo Shirt
Really good quality pique polo shirts. Would highly recommend. Next day collection in-store was quick and easy.
23. juni 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service! Very helpful!
Staff always helpful, polite and smiley!! Very can do attitude !
22. juni 2025
Besvarelse fra FatFace - NEWCASTLE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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