Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... Se mere
Virksomheden har svaret
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... Se mere
Virksomheden har svaret
My purchase was online and visited store for collection. Staff were very friendly, efficient and quick and very helpful. I found my experience very uplifting and well pleased with purchase.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
48 High Street, CW5 5AS, Nantwich, Cheshire, Storbritannien
- 01270 611325
4,6
Fremragende
157 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely shop in Nantwich
Lovely shop in Nantwich, friendly staff .I had some beautiful jeans .
19. juni 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trousers I ordered were too big but…
Trousers I ordered were too big but everything went smoothly when I took them back .Very impressed
12. juni 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent friendly customer service
Excellent friendly customer service. Great items made from superb fabrics. Competitive prices.
4. juni 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely linen short
Lovely linen short, roomy, comfortable and a good length.
Staff were lovely in the Nantwich shop.
4. juni 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online customer but well pleased withMonline and visited…
My purchase was online and visited store for collection. Staff were very friendly, efficient and quick and very helpful. I found my experience very uplifting and well pleased with purchase.
25. maj 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Love Fatface dresses
Love Fatface dresses, always true to size, prefer the shorter length ones too.
27. april 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Easy to use website. Kept updating me as to when order would arrive at the shop. Friendly staff when order collected. Love the jumper too!
24. april 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Collected item from Nantwich Fat Face…
Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledging customers. Could do better!
24. april 2026
Besvarelse fra FatFace - NANTWICH
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great purchase online in the sale free collection in my local store
Great purchase online in the sale & collection in store within a couple of days
25. april 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I didn’t like the behaviour of the…
I didn’t like the behaviour of the member of staff at the Nantwich store, I felt that she was trying to assert dominance rather than just being helpful, I would have given a five star review otherwise.
19. april 2026
Besvarelse fra FatFace - NANTWICH
Thank you for taking the time to leave your review.
We're really sorry to hear this. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Ordered a number of pairs of trousers…
Ordered a number of pairs of trousers online they arrived quickly & after deciding which the ones to keep I returned the rest in store
Which was very quick & efficient
First class customer service
10. april 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Most helpful
Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble.
In lots of shops, the reaction changes when I do a return. ( sometimes necessary). This lady remains pleasant throughout.
Thank you Fat Face. It's so good to have face to face contact with a human being also.
27. marts 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivered on time,ease of process
11. marts 2026
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
I had a great shopping experience at…
I had a great shopping experience at fatface Nantwich. Staff were so friendly and helpful and even a treat for my little dog! I find the clothes fit very well and great quality . I'm new to the area and will definitely be visiting this store many times in the future.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face Nantwich great shop
Fat face Nantwich is my local shop
Such lovely helpful staff who always go the extra mile for you.
Only a small shop but lots of choice.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - NANTWICH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
How about an apology?
Bought a shirt from Fatface online as a birthday gift for hubby to be collected instore. Item arrived OK. Two weeks later washed it in line with the label instructions and it shrunk from a Large to an XS. Returned to store and received a refund. But also received very unfriendly service and offered no apology or regret - I was made to feel this was my fault and Fatface certainly were uninterested in any inconvenience this may have caused me as a customer.
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - NANTWICH
Good afternoon,
We’re really sorry to hear about your experience. This isn't the level of quality or service we aim to deliver. We’re glad the refund was sorted, but disappointed to hear you didn’t feel supported in store. Your feedback is really helpful, and we’ll make sure it’s passed on so we can do better next time.
Thanks for taking the time to let us know.
LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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