Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful whic... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Excellent service which I’ve come to expect. Delighted with my Melissa Sun Tile trousers which will complement my summer wardrobe. Good quality and the fabric hangs nicely.
Virksomheden har svaret
Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Se mere
Virksomheden har svaret
Good customer relations. Pleasant staff. Ease of ordering and returning items. My only complaint would be lack of short fitting trousers and dresses. What you do get in disappears like snow off a d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Storbritannien
- 01670 505140
4,8
Fremragende
134 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great fitting jeans
Great fitting jeans. Fantastic colour. Click and collect is a dream. Fabulous staff in store make the experience simply flawless.
30. oktober 2023
Besvarelse fra FatFace - MORPETH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good service
Prompt and hassle free service. I was served with a friendly smile.
Parcel arrived earlier than expected.
26. oktober 2023
Besvarelse fra FatFace - MORPETH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Easy ordering on the website
Easy ordering on the website, quick delivery to home address and easy returns to store. Shirts were a good price in the sale. Staff in the store at Morpeth were very friendly, but unfortunately the shirts were too small for my husband. Fat Face are usually good fitting and on the large side but not in this case. Need XL for my husband which they didn't have in store so will have to keep an eye online for returns.
25. oktober 2023
Besvarelse fra FatFace - MORPETH
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great customer service
Purchased 2 items online size L but felt tight. Returned them to my local store in Morpeth. One item straight exchanged for XL, fitted perfectly. I rec'd a refund and the store ordered me a replacement in the larger size. Delivered within 3 working days to my home. Excellent.
26. september 2023
Besvarelse fra FatFace - MORPETH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - MORPETH
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Order arrived on time
11. september 2023
Besvarelse fra FatFace - MORPETH
Hello David, thank you for taking the time to leave a review.
We're really pleased to hear that your order arrived in a timely fashion! Let us know how we can get a 5 star review from you next time.
All the best, LB
Easy to order high quality products
Easy to order, quick delivery with updates and high quality lovelyclothing and bedding. Recommended!
28. august 2023
Besvarelse fra FatFace - MORPETH
Thank you for reviewing, Elaine! I'm so glad to hear that you had a positive shopping experience and love your new clothing and bedding! Take care, CD
Members of staff helpfull and friendly.
22. august 2023
Besvarelse fra FatFace - MORPETH
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Helpful and polite staff when you visit…
Helpful and polite staff when you visit the store
18. august 2023
Besvarelse fra FatFace - MORPETH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - MORPETH
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great delivery service to nearest…
Great delivery service to nearest store.
Lovely staff in store. Great , genuine sale, great offers.
16. august 2023
Besvarelse fra FatFace - MORPETH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great fit for all sizes
Great shop, cool team of assistants, always trying to help, always an overall good experience.
11. august 2023
Besvarelse fra FatFace - MORPETH
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
EP
Love the dresses
Fatface is value for money, love their dresses, staff are great and helpful thank you x
11. august 2023
Besvarelse fra FatFace - MORPETH
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Everything was perfect
I have never shopped with them before but they will now be one of my go to shops whenever I am looking for new clothes
9. august 2023
Besvarelse fra FatFace - MORPETH
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Besvarelse fra FatFace - MORPETH
Good Afternoon Audrey,
Thank you for your feedback regarding your trip to the Morpeth store. It is so wonderful to read such lovely feedback! Take care - JW
Besvarelse fra FatFace - MORPETH
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Morpeth
Store clean and bright 🌞
All staff very helpful and friendly.
Daniel served me today , his first day 👏 brilliant.
Thankyou.
15. juli 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - MORPETH
Thank you for your 5* review regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Besvarelse fra FatFace - MORPETH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Returned items due to size no problem…
Returned items due to size no problem and even ordered different size and organised delivery to home really helpful staff
11. juni 2023
Besvarelse fra FatFace - MORPETH
Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – CD
Quality of goods and great customer…
Quality of goods and great customer service at both York and Morpeth outlets
11. juni 2023
Besvarelse fra FatFace - MORPETH
Hi Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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