Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Se mere
Virksomheden har svaret
Lokation
Skift lokation85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Se mere
Virksomheden har svaret
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
Virksomheden har svaret
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Storbritannien
- 01142 568344
4,7
Fremragende
201 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the quality of the clothes
Love the quality of the clothes, opportunity to pick the items up in store if purchased online and return them if not wanted with such ease. Staff are always friendly and helpful in store.
1. april 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Really helpful staff in store
Really helpful staff in store. Ordered multiple sizes and was easy to return the ones that didn’t fit. Refund for these granted quickly.
31. marts 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great Henley t shirts, but ….
Great Henley t shirts - excellent quality; but, no communication from FatFace to say they were waiting to be collected from the Meadowhall store!
25. marts 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Gorgeous styles and wonderful quality
Gorgeous styles and wonderful quality
Staff always helpful friendly and welcoming. Very professional with great knowledge of the products they are selling
Have recommended this store to all my family and friends
6. marts 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good ordering experience, but collection information not the best…
Easy to find what wanted and the order process was straightforward as expected. I opted to collect from my nearest shop and was given a collection day of Friday. However, on Friday morning I received a message saying that there would be a delay and to wait for a notification. Later on Friday I received another message saying that my order was ready to be collected. Something clearly went wrong. I hope next time I don’t encounter the same issue, as I had to change my plans for the day.
4. februar 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. I'm really sorry to hear that there was a slight delay with your order, I can understand your disappointment. I will be sure to pass this to the relevant team.
Take care, LE
Love the shop
Love the shop, it was easy to place the order and it was delivered on time. Will buy from Fatface again.
13. januar 2025
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My Order
I was kept well informed about the progress of my order and fiund Fatface a good company to deal with and order from .Well done!
9. december 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service Shirley the assistant…
Excellent service Shirley the assistant was so helpful and patient with me.
3. december 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased the hoodie as a Xmas…
I purchased the hoodie as a Xmas present online,the delivery was excellent & the hoodie is of good size & of good quality.
27. november 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I keep getting emails about reviewing…
I keep getting emails about reviewing an item I never received!
16. november 2024
Besvarelse fra FatFace - MEADOWHALL 2
Good afternoon,
Thank you for leaving your review.
I am so sorry to hear that you have not received your item. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help you!
Thank you.
Take care, CT
Besvarelse fra FatFace - MEADOWHALL 2
Hello there
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The product is great however your…
The product is great however your customer service was terrible. I never received an email on the expected order delivery dare to confirm it had arrived so I attempted to check this re your online chat. I was left holding on for an advisor for 30mins then I was cut off. I went to the Meadowhall store to explain I'd had no email confimation or help from the online team and was greeted by an extremely rude customer assistant who couldn't care less!
21. oktober 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello Rachel, thank you for taking the time to leave your review.
I am sorry to hear that you have experienced poor service. This isn't what we like to hear. Please be assured we take your comments on board, and all feedback is really appreciated. We will do better next time.
Take care, LE
Fabulous Clothing for every Season x
I Can Always Trust Fatface with their Excellent Quailty of clothing quick Delivery when bought online and Such Helpful Staff in each of the Stores
Would be Amazing if fatface had a Store in our Village of HHOLMFIRTH a vibrant Tourist Destination xxx
12. oktober 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - MEADOWHALL 2
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes…
Very pleased with shirts that I ordered. Good quality and good price in the sale. The trousers that I ordered were also excellent quality but unfortunately had to return as the fit was on the small side.
16. august 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
childrens clothing…
easy to order goods and collect in store.Like the quality of the clothes and the vibrant colours.
13. august 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello Connie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went in to exchange an item
Went in to exchange an item, initially went well but staff seemed unsure of what to do and it took a bit of time.
12. august 2024
Besvarelse fra FatFace - MEADOWHALL 2
Hello Neil
Thank you for your review.
I am so sorry to hear this, If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com so we can look into this further for you.
EP
Besvarelse fra FatFace - MEADOWHALL 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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