Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
Virksomheden har svaret
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Se mere
Virksomheden har svaret
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Storbritannien
- 01625 422307
4,6
Fremragende
167 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service this morning…
Excellent customer service this morning in the Macclesfield store.
Cheryl and Sara could not have been more helpful in advising me on the trousers I bought and what would best go with them.
Very friendly and beautiful store as always!
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
The pick up process was rather slow
The pick up process was rather slow, finding the record of the purchase, checking the details, then finding the parcel. Could/should have been a lot slicker.
Product itself was great, and price very reasonable.
24. juni 2024
Besvarelse fra FatFace - MACCLESFIELD
Hello Nick
Thank you for your review.
I am so sorry to hear of your recent experience in store.
If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com
EP
Quality products at a good price
Quality products at a good price, together with excellent service.
20. juni 2024
Besvarelse fra FatFace - MACCLESFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you find the items to be of good quality an customer service to be excellent. I hope you continue to enjoy our products as much as we do.
All the best, MM
Fabulous service
Ordered item online, needed to swap for a different size, went into store. Salesperson was extremely polite and helpful, even upheld my discount as it was a first order.
21. juni 2024
Besvarelse fra FatFace - MACCLESFIELD
Good Morning,
Thank you for sharing your recent experience in our Macclesfield store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service, and love your item! We look forward to welcoming you back soon.
Take care. -GM
Helpful staff
Helpful staff, sorted out a problem with a gift voucher and helped me order a dress in a size which wasn't in the shop
1. maj 2024
Besvarelse fra FatFace - MACCLESFIELD
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Fab experience
Fab experience as always at fat face. Quality clothing that’s great prices especially during their sales!
4. maj 2024
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care, -LA
Besvarelse fra FatFace - MACCLESFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great cheerful service
26. april 2024
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding service! We hope you love your order, and look forward to welcoming you back soon.
Take care.- GM
Besvarelse fra FatFace - MACCLESFIELD
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care. -GM
Online purchase.
We only have a small outlet in Macclesfield so being able to order online and have items delivered to the store for collection is ideal for me. Staff are very helpful and friendly. The dungarees I purchased fitted perfectly and are of excellent quality.
18. april 2024
Besvarelse fra FatFace - MACCLESFIELD
Good afternoon, Shirley.
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Besvarelse fra FatFace - MACCLESFIELD
Hi Simon, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Great customer service - with patience and care
Things were complicated with our latest transaction with Fatface, to do with a gift card. Despite this, and it taking some time, the staff at the Lytham store were so understanding, patient, kind and helpful - a smile's worth and much appreciated...
23. marts 2024
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear there were some complications with your gift card. We are pleased our crew at the Lytham store were able to resolve this for you! We look forward to welcoming you back soon.
Take care. -GM
I love Fatface
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I love the colour and the way it feels. Special shout out to my local store in Macclesfield, the staff are great, always welcoming and friendly.
20. marts 2024
Besvarelse fra FatFace - MACCLESFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you feedback regarding delivery and service. We hope you love your order!
Take care. -GM
Just so easy to order on line &…
Just so easy to order on line & delivery is always excellent
20. marts 2024
Besvarelse fra FatFace - MACCLESFIELD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very good quality items
Very good quality items, bright inviting store and friendly staff
12. februar 2024
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality, and your recent shopping experience. We look forward to welcoming you back soon!
Take care.- GM
Delivery collection
The delivery was fast and staff were friendly and helpful as always. The clothes fit well and were good quality.
7. februar 2024
Besvarelse fra FatFace - MACCLESFIELD
Good afternoon, Isobel.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Macclesfield store.
Take care, JB
Quality clothes and good customer service
Easy online ordering for click and collect. Great quality of the tops purchased. Friendly and helpful staff in store.
12. februar 2024
Besvarelse fra FatFace - MACCLESFIELD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our 'Click and Collect' service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.