Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Se mere
Virksomheden har svaret
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Se mere
Virksomheden har svaret
I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
19 Market Square, FY8 5LW, Lytham, Lancashire, Storbritannien
- 01253 732893
4,8
Fremragende
209 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Can always rely on Fatface!
Always a great choice & easy online purchase to collect from store. Very pleased with my purchase
20. juni 2024
Besvarelse fra FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent shorts (and a good choice in…
Excellent shorts (and a good choice in length).
Returned swimming shorts (too large) to local shop (Lytham) and staff were very helpful and professional.
27. maj 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review!
We are glad to hear you have had such a lovely experience returning an item at one of our stores. We hope to welcome you back soon.
Take care. -SM
Lovely lady assistant
Lovely lady assistant. Collected from store which was so easy & returned unwanted items for free at our local post office.
16. maj 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great service
The order arrived quickly to store and I was very happy with the dress. Returning an unwanted item was easy with the refund processed the same day.
The staff in the shop were friendly and helpful too.
10. maj 2024
Besvarelse fra FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lytham store to be so friendly. I will be sure to pass your comments on to the team.
All the best, MM
Easy to order online and have the order…
Easy to order online and have the order delivered to my local FatFace store, this then gives me the opportunity to brows the stock at my local store.
2. maj 2024
Besvarelse fra FatFace - LYTHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As always
As always, polite, friendly and very helpful staff. Very satisfied.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Lytham store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Great design and price!
Ordering online and picking up in-store was an easy process. Super friendly staff in-store. Had been looking for swimwear for my daughter for a long time, she is very happy with the fit and style of fatface design.
20. april 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care. -GM
Holiday shopping
Purchased in store & also ordered online.
Everything was done with ease & collection from shop was seamless
23. april 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service instore and online. We hope you love your order!
Take care. -GM
Excellent staff who were helpful and…
Excellent staff who were helpful and informative
22. april 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a positive experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Great shop.
Amazing shop in Lytham. It’s such a great customer experience visiting here.
13. april 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Besvarelse fra FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Good all round!
Great quality clothing, The staff in store were very helpful and ordered the item I wanted as they didn’t have it in store. It came to my home a few days later- great😊
24. marts 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have had such a positive shopping experience. We look forward to welcoming you back soon!
Take care. -GM
The coat is wonderful and the staff at…
The coat is wonderful and the staff at the Lytham store were extremely helpful and friendly
21. marts 2024
Besvarelse fra FatFace - LYTHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service
In fat face in Lytham St Anne’s we had a great service from Tom and Tracey ( hope I got the names right)
Great advice and good product knowledge in a non pushy manner
24. februar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at our Lytham store. We look forward to welcoming you back soon.
Take care. -GM
Easy ordering on website
Easy ordering on website. Delivered to my local store in 3 days.
13. februar 2024
Besvarelse fra FatFace - LYTHAM
Hello Brenda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Sandra & Jean 5star customer service
My husband rang the Lytham branch to see if they had a jacket - they did & Sandra kindly put it to one side until we could get there. Both Sandra & Jean were very helpful & friendly (without being pushy) we even bought another jacket too!
28. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your recent shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
Nice clean well laid out shop...lovely…
Nice clean well laid out shop...lovely helpful lady in Lytham shop ⁵*
19. januar 2024
Besvarelse fra FatFace - LYTHAM
Hi there,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -GM
Proper Customer Service
I only went in the Lytham shop looking for socks but Sue & Jean went out of their way to help me. Congratulations on some ‘old school’ customer service
22. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I only popped into the Lytham store to…
I only popped into the Lytham store to have a little look on the way to work and I came out with a complete wardrobe 🤣
- I can’t thank Cam (Store manager) and Tracey (shop advisor) enough-their service was absolutely OUTSTANDING even though you could see how busy they were putting out all stock after a huge delivery.
Tracey was truly wonderful, helping me no end and made me feel so comfortable (I don’t normally enjoy shopping atall😁) both so friendly, so very helpful.
Although the shop front was super busy every customer had the same level of customer care.
The shop itself was super tidy, very organised and clean even though its ’sale time’ - I haven’t left a shop feeling so happy in a long time. Thankyou for such a great shopping experience this morning, I will definitely be back again.
I really hope Tracey & Cam are recognised for their amazing customer care, how brilliant the shop front looked and are awarded a little something from head office, they really do deserve it - if not I’ll have to buy them some cake treats myself from the bakers next door!! 🤣
Have a wonderful day!!
Ruth
19. januar 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - LYTHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent staff and Customer Service
I rang to check if an item was in stock and they were extremely helpful as they were when I actually visited the store to purchase it.
29. december 2023
Besvarelse fra FatFace - LYTHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Lytham store. I will be sure to pass on your comments to the team.
All the best, MM
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