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FatFace - KESWICK 2Anmeldelser 

127
TrustScore 5 ud af 5

4,9

49/51 Main Street, CA12 5DS Keswick, Cumbria, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Tøjbutik
  2. Butik med modetilbehør
  3. Herretøjsbutik
  4. Dametøjsbutik

Skrevet af virksomheden

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktoplysninger

  • 49/51 Main Street, CA12 5DS, Keswick, Cumbria, Storbritannien

  • 01768 780910

4,9

Fremragende

TrustScore 5 ud af 5

127 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(127)

13.367 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fabulous comfy boots…

Fabulous comfy boots that you want to wear all the time.
Collected from store. So easy and Hassal free

23. november 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Always an excellent experience

Always an excellent experience, staff friendly and helpful, store laid out well, my favourite place to visit whenever I need anything, or a gift idea for anyone.

18. november 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Staff Positive Attitude Stands Out!

I'd like to say that the staff at the Keswick branch were especially helpful, shout out to Elizabeth who persevered with my lack of colour matching skills and put me right! A lovely store, great display and felt very relaxed whilst making some Christmas present choices. Thank you to all that helped me!

24. november 2023
Uopfordret anmeldelse
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Great Shopping Exy

A great shopping experience in a well equipped shop with great displays of clothes and accessories. The Keswick shop is very central and the staff are friendly and helpful. Bought a lovely rucksack/bag and another Breton top.

4. november 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello Dorothy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Fast delivery to my local fat face…

Fast delivery to my local fat face Keswick and great customer service

8. november 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hi Sharron
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

My wife and I were in the Keswick shop…

My wife and I were in the Keswick shop and the staff could not have been more helpful, they checked to see if what we were after was available in any of your other branches. If this is a sample of all your shops then I have to say it is a pleasure to shop at Fat Face.

2. november 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Fat face make the best pyjamas with good buttons

Fat face make the best pyjamas and slippers in town. They outdo the others with their important attention to little details. For instance their buttons do up easily because they are not made of thick cheap plastic so if they are going through a loop they just slip through with no frustration and tugging. (When on the nape of the neck it avoids a one handed wrestling match.)

30. oktober 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bedømt til 5 ud af 5 stjerner

Easy to order on line and pick up at…

Easy to order on line and pick up at local store was a breeze. Lovely staff too boot!

17. oktober 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Bedømt til 5 ud af 5 stjerner

Five Stars for Fiona!

Went into Fat Face, Keswick today for a nosy around and found some trousers I fell in love with, but unfortunately the largest size they had on the floor was a bit too small for me. I went and asked at the counter if they had a larger and was served by a young girl (I think her name is Fiona) who set up to have the correct size delivered to my address. She reassured me that this is common request because they only display middle range sizes on the floor. This was comforting as, although I don't experience many insecurities with my size, I appreciate others may feel embarrassed or ashamed about asking. Fiona was incredibly helpful and friendly, making sure she had all the details correct for my home delivery and showing interest in my personal life. A lovely person and she made our visit 100% worth it. Thank you :)

8. oktober 2023
Uopfordret anmeldelse
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Good afternoon, Katie

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Keswick store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Easy order & collection.

Easy order. Delivered to store. Notified when in store. Helpful staff.

19. september 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Bedømt til 4 ud af 5 stjerner

Great company

Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Glasgow store. Really pleased with product - good quality, value for money and efficient service. Will certainly look at Fatface for future clothing/footwear.

18. september 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bedømt til 5 ud af 5 stjerner

Lovely little shop

Staff are always friendly, chatty and helpful

13. august 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Bedømt til 5 ud af 5 stjerner

Super soft shorts.

There a good stylish cut, feel nice and soft but durable at the same time.
Staff were extremely helpful.

16. august 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Bedømt til 5 ud af 5 stjerner

Lovely lady who served me

Lovely lady who served me - she was new and just in training but handled it all very well and speedily, despite the man being a bit snappy with her!

16. august 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello
Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Bedømt til 5 ud af 5 stjerner

Satisfied customer

Website easy to use. Kept informed as to arrival timetable as to when you order would arrive. Product quality very good and in time for my holiday. Definitely order on line again to be picked up at a store. Friendly staff.

10. august 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Good afternoon, David

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Keswick store.

Take care, JB

Bedømt til 5 ud af 5 stjerner

Fabulous customer service

This is my new favourite place I love it
Went to Grassmere Lake district on my holidays
Saw a lovely top and dress the shop in Keswick didn't have my size . They rand ambleside and I picked up from there
Thankyou very helpful ☺️

31. juli 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Bedømt til 5 ud af 5 stjerner

The service you'll never get on-line

Having searched online (as no Fatface near me) for a pair of Boris the Badger slippers, but they only had S & M. While down the lakes for a hike, I went into the shop to enquire. Although there were none on display, both assistants first checked the e-stock and although it didn't show any, they went for a search in the store room ......and came back with M & L sizes!!
I purchased the L and had a bit of banter & laugh with the staff. You cannot get this experience on line. Thank you ♡

30. juli 2023
Uopfordret anmeldelse
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Thank you for your 5* review regarding your recent visit to our Keswick store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Bedømt til 5 ud af 5 stjerner

Excellent service helpful staff in…

Excellent service helpful staff in cumbrian stores i called in and speedy delivery service

21. juni 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Bedømt til 5 ud af 5 stjerner

Helpful staff

The staff are always ready to help and advise. It’s a dog friendly store.

16. juni 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Thank you for your feedback regarding your recent visit to our Keswick store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Bedømt til 1 ud af 5 stjerner

Wasn’t delivered on the day it was…

Wasn’t delivered on the day it was suppose too. Birthday present idea ruined

11. juni 2023
FatFace - KESWICK 2-logo

Besvarelse fra FatFace - KESWICK 2

Thank you for taking the time to leave us this review. After looking into this for you I can see that a member of our team has reached out to you find a resolution for you. If there is anything else we can support with, please do not hesitate to get in touch by emailing us at customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. All the Best – CD

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