It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something on... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon... Se mere
Virksomheden har svaret
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
Virksomheden har svaret
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
16 Dock Square, ME 04046, Kennebunkport, Maine, USA
- 1207 204 2023
4,1
God
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your store manager Sandy is lovely
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
24. april 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I am a regular at fat face…
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon also !! Thanks Dee for your experience!!!
2. oktober 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an item
It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something online that was too big, paid by credit card, returned it to my local store. The clerks were reluctant to exchange it, but did when I pointed out the above. They were not particularly courteous. I wan not happy about that.
14. august 2023
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hello Kathryn
Thank you for your review.
I am so sorry to hear of your recent experience in our Kennebunkport store. I can confirm that this will be followed up with the store and the appropriate action will be taken.
EP
FatFace KPT is THE BEST
FatFace KPT is THE BEST. It is the friendliest shop in town, Dee and Brandon are phenomenal. Every time I go in, they are so helpful, knowledgeable and bend over backwards to help you find whatever it is you are looking for. They are so honest, and never pushy. I can not say enough good things about this location. If you are ever in Kennebunkport, you must stop in and check them out. It is my go-to store. They are even pet friendly! They always give our dog Charlie a treat. Can’t beat it.
12. juni 2023
Uopfordret anmeldelse
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hi Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shipping was quick and the sale deals…
Shipping was quick and the sale deals were great. Quality seems good but i just got my stuff so cannot really know how it will wear
30. april 2023
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hi Susan
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the style
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
26. oktober 2022
Besvarelse fra FatFace - KENNEBUNKPORT ME
Hi Jamie,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us.
Take care – KS
Ordered online and had to return in…
Ordered online and had to return in Kennebunkport, ME. The gentleman was so pleasant. Can’t say enough!
12. november 2022
Besvarelse fra FatFace - KENNEBUNKPORT ME
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Ellen was friendly
Ellen was friendly, had a nice sense of humor and helpful! Merchandise is great and sale prices for quality items very much appreciated.
6. juni 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - KENNEBUNKPORT ME
Good Afternoon Maria
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kennebunkport Store. Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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