I have purchased clothes both online and in store recently and love the items I have bought. The lady in the Kendal store was lovely and very helpful. Some other brand stores could learn a lot from h... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & exc... Se mere
Virksomheden har svaret
Love the shops, online site is great, clear pics and descriptions, like the reviews, both good and not so good, gives a good idea about sizing etc, more videos of items would be good, especially on mo... Se mere
Virksomheden har svaret
I bought a dress from Fatface which was advertised as a 2 in 1. The brown version of it is a dress and separate jumper over the top but the blue one I bought is all in one - not a dress and separate... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
15/17 & 17a Stricklandgate, LA9 4LY, Kendal, Cumbria, Storbritannien
- 01539 727810
4,6
Fremragende
53 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast and friendly.
Excellent click and collect service in Kendal store today. Fast and friendly. Thanks!
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - KENDAL
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! TS
Top Quality!
I’d already bought this button-neck heavy-knit sweater for my husband in-store in Kendal, and he liked it so much, I bought another for him in another colour online (as the store no longer stocked it in his size). He loves that one too
14. februar 2024
Besvarelse fra FatFace - KENDAL
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that your husband is loving his new sweater! I hope you continue to enjoy your shopping experience with us.
All the best, MM
I appreciate the quality of just about…
I appreciate the quality of just about anything from Fatface.
27. januar 2024
Besvarelse fra FatFace - KENDAL
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service great quality
28. december 2023
Besvarelse fra FatFace - KENDAL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your order and that you found delivery to be well done. I hope you continue to enjoy all that Fatface has to offer.
All the best, MM
Thank you fat face for excellent…
Thank you fat face for excellent service especially click & collect & easy returns! Happy customers 😃
10. december 2023
Besvarelse fra FatFace - KENDAL
Hello Josephine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with item and quick delivery
30. november 2023
Besvarelse fra FatFace - KENDAL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I was sent a present from a friend that…
I was sent a present from a friend that unfortunately did not fit and was unable to exchange in store as they had used PayPal to checkout so had to return the whole lot by post. I think it’s ridiculous. Now fat face have lost a sale of £270.
7. december 2023
Besvarelse fra FatFace - KENDAL
Hi Sally
Thank you for your review.
I can confirm that as per our website and returns policy that is stated both online and on the returns paperwork, PayPal orders are to be returned via the post.
Thank you, LE
Fast delivery and quality items
22. november 2023
Besvarelse fra FatFace - KENDAL
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely staff very helpful
Lovely staff very helpful. Easy to use service. Great cloths at a good price
20. november 2023
Besvarelse fra FatFace - KENDAL
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order Took longer to get to the…
Online order Took longer to get to the shop than i anticipated
30. oktober 2023
Besvarelse fra FatFace - KENDAL
Hello Keith
Thank you for your review.
I am so sorry to hear that there was a delay with your order.
If you need any further assistance please contact us at customerservices@fatface.com
EP
Besvarelse fra FatFace - KENDAL
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
I feel confident that Fatface clothes…
I feel confident that Fatface clothes are going to fit! It's my number one shop. Great designs, colours and quality, love it!
23. oktober 2023
Besvarelse fra FatFace - KENDAL
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Besvarelse fra FatFace - KENDAL
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Ordered three jumpers and they arrived…
Ordered three jumpers and they arrived at the store promptly
11. oktober 2023
Besvarelse fra FatFace - KENDAL
Hello Erica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - KENDAL
Time is of the essence! ⏰
We are pleased to hear that you are happy with your order and we can't wait to see you again soon! - RS
Besvarelse fra FatFace - KENDAL
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Love my Simone dress
Love my Simone dress, lovely design and quality, to add to my collection (5 now)they wash beautifully on a delicate cycle, ordering on line is so easy with quick click and collect, just wish they stocked plus sizes in my local store
9. august 2023
Besvarelse fra FatFace - KENDAL
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Excellent quality and service in store.
31. juli 2023
Besvarelse fra FatFace - KENDAL
Good Afternoon Paul,
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Besvarelse fra FatFace - KENDAL
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Lovely staff gorgeous clothes
11. juni 2023
Besvarelse fra FatFace - KENDAL
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
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