Extreme helpful assistant in the Ilkley store. Unfortunately I didn't see her name tag. However, the young lady went above and beyond to solve my issue and was very resourceful. 10 out 10 service.
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Extreme helpful assistant in the Ilkley store. Unfortunately I didn't see her name tag. However, the young lady went above and beyond to solve my issue and was very resourceful. 10 out 10 service.
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I recently purchased items in the sale in Cowes, Isle of Wight and Ilkley, Yorkshire. On both occasions received excellent and friendly service,
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I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I unders... Se mere
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On line order process straightforward, delivered to shop quickly, easy to pick up and shop staff very good.
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
18 The Grove, LS29 9EG, Ilkley, West Yorkshire, Storbritannien
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My order arrived on time and I found the staff very helpful

Besvarelse fra FatFace - ILKLEY 2
The sun is shining so I thought I’d treat myself to some new clothes. Fat Face is the place to go in Ilkley, great choice and staff so welcoming and friendly especially Emma and Beth.
Came away with a bag of goodies which I can’t wait to wear. 😃😎

Besvarelse fra FatFace - ILKLEY 2
Service from ordering on line was quick and easy, collected my goods from my local store

Besvarelse fra FatFace - ILKLEY 2
Emma, Beth and the team are always incredible whenever I visit. Very friendly, knowledgeable and helpful. Ilkley is my new local store after the sad closure of the Leeds store. Will be back again soon.

Besvarelse fra FatFace - ILKLEY 2
Ordered a dress online having seen it in store so I knew I liked the style & fabric.
I collected it from the store closest to my home. The whole process was easy & straight forward . I was informed of the progress of my purchase regularly.

Besvarelse fra FatFace - ILKLEY 2
In store staff so helpful as we tried item on and offered to help with style advice. Understanding and helpful.

Besvarelse fra FatFace - ILKLEY 2
Excellent website, easy to use. Good communication on completion of order and when order ready to collect in shop I chose to collect from. Staff lovely in store.
Thanks Fat face

Besvarelse fra FatFace - ILKLEY 2
Ordered online and requested delivery to a local store. All very quick and hassle free.

Besvarelse fra FatFace - ILKLEY 2
I think the quality and range has diminished over the years. The sizes are bizarre and the stock is tired. Out of an order of 6 items I kept 1.
The standard of customer service in my local branch is quite bad too, really rude and impatient staff. One actually tutted at my 7 year old daughter in the store. Appalling! I was left shocked and insulted when I went to return my items. Doubt very much I will return.

Besvarelse fra FatFace - ILKLEY 2
Helpful and friendly staff. I ordered online and saved by picking up my order from the shop which was good. I am happy with my purchase which was good value as it was in the sale.

Besvarelse fra FatFace - ILKLEY 2
Had ordered two garments online, Needed a refund on one garment, all done politely and easily.

Besvarelse fra FatFace - ILKLEY 2
The ladies in the shop are so helpful and friendly. As a now visitor to Ilkley, they remember me and are so incredibly generous of their time to help me when I have needed it!
A pleasure to shop there. Tremendous!

Besvarelse fra FatFace - ILKLEY 2
I love fat face stores and online. The advantages of visiting the stores are 1) You can feel the textures of the fabrics. The knitwear is always so soft.
2) Our dog is always made welcome. We don’t have a choice about going into the shop- the dog insists!
Online shopping is very convenient if I can’t get into town.

Besvarelse fra FatFace - ILKLEY 2
Fat Face Ilkley …what can I say..? The staff there are are just brilliant..! But Emma & Heather always go above and beyond, always have a smile and have so many laughs to share..they are infectious…..and an absolute credit to your company…

Besvarelse fra FatFace - ILKLEY 2
I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I understand they are busy but a blatant refusal to help and told to call in on Boxing Day was not well received. Sorry Fatface, I expected better customer service from your brand.

Besvarelse fra FatFace - ILKLEY 2
FatFace is excellent to shop with, stock levels are good, items are easy to find, payment facilities are good and delivery timely.

Besvarelse fra FatFace - ILKLEY 2
Really lovely Top, fits perfectly and the quality is what you would expect from my favourite shop.

Besvarelse fra FatFace - ILKLEY 2
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