Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... Se mere
Virksomheden har svaret
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... Se mere
Virksomheden har svaret
Friendly service and quality goods.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
11 Appleyard, NR25 6BN, Holt, Norfolk, Storbritannien
- 01263 715938
4,7
Fremragende
51 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FatFace - HOLT
Hello Sue , Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Friendly serviceHad to return trousers as they didn't…
Had to return trousers as they didn't fit. the process was cheerful and friendly. Have used Fat Face for years anyway. Good up to date useful clothing.
13. april 2023
Besvarelse fra FatFace - HOLT
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely little shop
The staff were very friendly and helpful when I was exchanging an item and there was a good choice of clothes and accessories.
28. november 2022
Besvarelse fra FatFace - HOLT
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Friendly helpful staff at Holt
Such friendly helpful staff in the Holt store that I felt like I had to leave a review. I bought 2 lovely jumpers in the sale & the staff helped with getting extra sizes & made my shopping experience an absolute pleasure. I walked out of the shop feeling very happy-thank you.
26. november 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - HOLT
Hi Louise,
Thank you for your feedback regarding your trip to the Holt store. It is so wonderful to read such lovely feedback!
Take care - KS
Return of faulty goods
I ordered some slippers and there was a fault. Took them back to store where it was sorted out. The assistant was helpful and dealt with the issue professionally.
19. maj 2022
Besvarelse fra FatFace - HOLT
Hello Corinne
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received.
Have a great day!
Take care, LA
A good experience of returning goods at my local store
I returned a pair of ‘Girfriend’ jeans to my Holt store, having bought them online. The jeans looked great but were very big round the waist. I hadn’t realised that, as long as I had paid for the jeans with a credit card and not Paypal, I could return them to a store instead of by post. I was served in the Holt store by two very helpful and friendly young women who refunded the money from the jeans quickly and efficiently. It has encouraged me to risk buying more Fatface clothes online. Prior to this I had not ordered much online because I couldn’t be bothered to return stuff by post. Well done, Holt girls!
5. marts 2022
Besvarelse fra FatFace - HOLT
Hi Maggie
Thank you for your 5 star review. We really welcome your feedback and appreciate your positive comments about your in store experience and I will pass this onto our Holt team. Have a lovely weekend. MJ
Always top quality clothes that last…
Always top quality clothes that last for years
Really thrilled with my latest bargains from the January sale
28. januar 2022
Besvarelse fra FatFace - HOLT
Hi Sian,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Brilliant service in our local shop.
I knew the items I wished to buy were not avaiable in our local store. So I tried to purchase them online. My order was really complicated and I had huge problems trying to do this transaction. In the end not successfully! So I returned to the store and explained the situation. The assistant had never come across the problem, either. So between us, about 30 mins. later, we managed to have it all sorted and everything was ordered. She was absolutely brilliant and went out of her way to help me. The staff in our shop are always friendly and really helpful. I love the ethos of Fatface and long may it remain in our town. Thank you.
15. december 2021
Uopfordret anmeldelse
Besvarelse fra FatFace - HOLT
Hello Kate,
Thank you for your 5* review.
I am so pleased to hear you were able to successfully place an order with us online with the help of our crew in our Holt store. We hope you love your new items which I see arrived with you yesterday!
Have a great Christmas!
Take care, CT
Excellent service..love the waterproof…
Excellent service..love the waterproof jacket
30. november 2021
Besvarelse fra FatFace - HOLT
Hi Dee,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and are enjoying your jacket. We hope you continue to enjoy your shopping experience with us
Have a great day!
Thanks again, JH
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.