I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
Virksomheden har svaret
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops i... Se mere
Virksomheden har svaret
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
21 Market Place, YO62 5BJ, Helmsley, North Yorkshire, Storbritannien
- 01439 771958
4,7
Fremragende
63 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
In-store and On-line
I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one item bought on-line in-store, as ordered two sizes to try. Return was straightforward and easy. The on-line purchase arrived very promptly.
27. maj 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop and helpful staff.
5. maj 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The Helmsley store is great!
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
9. maj 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I visited the shop in Helmsley
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops in my size among the sale items and finished off with a full price pair of jeans. The staff was very friendly and helpful and I was very impressed by my visit.
30. april 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always pleasant and polite staff and…
Always pleasant and polite staff and very easy to either purchase or return items. Lovely shops too and good quality products
25. april 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience with Fatface has been…
My experience with Fatface has been fantastic. I have loved every item l bought from them and will continue to love their clothes
17. april 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure to go into Fat Face…
Always a pleasure to go into Fat Face in Helmsley where everyone is so friendly and helpful. Thank you all at Helmsley Fat Face!
4. marts 2026
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
instore collection
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
5. januar 2026
Besvarelse fra FatFace - HELMSLEY
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Love FatFace
Love FatFace clothing and shoes, and the shops are always well laid out, with helpful friendly staff. Please never stop making Lewe Dungarees.
28. december 2025
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fatface
Love fatface, love the quality and design of their products. I always get my sleepwear here, comfortable warm and great designs.
23. december 2025
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service
Online shopping and in the shop Brilliant
Service The staff in the Helmsley shop were so kind and patient . Will not hesitate to ask for help with any queries or concerns about all of there stock .
25. oktober 2025
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The sizingI usually need standard length trousers and needed the longer option this time.
Very efficient service arrived when promised. Products great & the ladies in the shop were really helpful as usual
16. oktober 2025
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Haven't received the item
Haven't received the item, still waiting 6 days after the collection date.
1. maj 2025
Besvarelse fra FatFace - HELMSLEY
Hello Karen, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Excellent customer service when…
Excellent customer service when returning a faulty garment.
23. april 2025
Besvarelse fra FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Besvarelse fra FatFace - HELMSLEY
Hi there
Thank you for taking the time to leave your review. I am pleased to hear you had a positive Click & Collect experience, and I will be sure to pass your feedback on.
Thank you, LE
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.