We visit many Fatface shops and always have a good feel good time here at Harrogate. The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... Se mere
Virksomheden har svaret
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... Se mere
Virksomheden har svaret
Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, Storbritannien
- 01423 538773
4,7
Fremragende
118 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly & very efficient services
2. februar 2022
Besvarelse fra FatFace - HARROGATE
Hi carol, Thank you for our 5* star review, have a great day. LM
I used to love Fat Face and still do…
I used to love Fat Face and still do shop here quite a lot. However a couple of recent purchases have been disappointing. A pair of joggers were made of very thin material and then bobbled after first wash. Then a cardigan shrunk a lot even though it's meant to be machine washable. I just don't think they are being made to the standard they used to be.
The shops are nice and friendly and it's sweet they allow dogs in. However I think they should have to pick them up as I've nearly fallen over dogs leads when I've been in the small shop with two separate dog families who have left leads trailing behind rails. Also the dogs rub against the clothes and sniff them. I'm an animal person but I understand some people are not and may not appreciate animal hair or dribble on a £120,00 coat.
2. februar 2022
Besvarelse fra FatFace - HARROGATE
Good Morning,
Thank you so much for taking the time to leave us your review of your recent purchases. I do apologise for the disappointment that these items have caused, I have passed on your feedback to the garment team. If you do have any further problems with any of our garments then please do get in touch and we will have this resolved for you.
We do also appreciate your feedback regarding dogs being in allowed in stores, I have passed this on and we will have this looked into.
I hope you have a lovely day. -CA
Besvarelse fra FatFace - HARROGATE
Thank you for a perfect review! CP
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