Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... Se mere
Virksomheden har svaret
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... Se mere
Virksomheden har svaret
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, Storbritannien
- 01413 532862
4,8
Fremragende
190 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice & Cosy
My brother hinted for fat face pyjamas as a gift so I ordered them for him. Here's wishing him Happy Holidays.
9. december 2022
Besvarelse fra FatFace - GLASGOW 3
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff were condescending and…
The staff were condescending and unhelpful when I was returning my item. They made me feel like I was trying to scam them because I’d paid using Apple Pay, which changes your card number. However, I had all of the receipts, order numbers and emails to prove that if purchased the items. I found the two women he served me to be rather unpleasant and unprofessional. They went so far as to suggest that the person who originally served didn’t exist. A young man, who was delightful by the way.
20. november 2022
Besvarelse fra FatFace - GLASGOW 3
Hi there, we are sorry to hear about this experience in one of our stores. This does not adhere to the level of standards that we uphold here at FatFace. I have forwarded this information the appropriate team who will investigate this further. - RS
Love, love, love ♡Staff are very helpful and friendly in…
Staff are very helpful and friendly in the Glasgow store. Online ordering is simple and delivery was quicker than expected. Love the styles and quality.
12. oktober 2022
Besvarelse fra FatFace - GLASGOW 3
Good Afternoon,
Thank you for your feedback regarding your trip to the Glasgow store. It is so wonderful to read such lovely feedback regarding our store crew
Enjoy your weekend - KS
Very fast delivery
Very fast delivery. Fantastic quality in the products. Great value all round.
6. november 2022
Besvarelse fra FatFace - GLASGOW 3
Thank you for your lovely comments. We deeply appreciate your feedback and we are super pleased to hear that you are happy with your items! - RS
Was returning some items to store
Was returning some items to store. It was seamless & easy 👍
6. november 2022
Besvarelse fra FatFace - GLASGOW 3
Hi Carol
Thank you for your 4* Review !
I am pleased to hear of your recent experience when returning items to store, it's great to know you were pleased with the service received.
Take Care, TG
The dress fits well and good quality.
26. oktober 2022
Besvarelse fra FatFace - GLASGOW 3
Thank you for your review. We are happy to hear that you are pleased with our products :) - RS
Besvarelse fra FatFace - GLASGOW 3
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
The jumper was lovely.Loved the colour…
The jumper was lovely.Loved the colour (Burgundy)fit and soft cotton and wool mix.Looked lovely on too.
10. september 2022
Besvarelse fra FatFace - GLASGOW 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Bought tops in sale went back for more…
Bought tops in sale went back for more qnd more again and again bought 9 in total and jacket staff were fab and very helpful
26. august 2022
Besvarelse fra FatFace - GLASGOW 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Besvarelse fra FatFace - GLASGOW 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Happy customer.
I had a gift token to redeam and prefer to go to the shop and try something on. The assistant was very helpful and I left with a very nice top. Well done
Fat Face Glasgow Buchanan Street.
8. september 2022
Besvarelse fra FatFace - GLASGOW 3
Good afternoon, Mrs Gillespie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Glasgow store.
Take care, JB
Besvarelse fra FatFace - GLASGOW 3
Hello Kay,
Thank you for your 5 star review.
Have a great day!
Take care, CT
The T shirts were given as a gift
The T shirts were given as a gift. Seemed to be good value for money in the sale. Were liked by the recipient , so that was good. Fitted well.
1. september 2022
Besvarelse fra FatFace - GLASGOW 3
Good Afternoon,
Thank you for your review. Great to hear you were happy with our product and service. Have a lovely day! -KC
Lovely customer service and help.
9. august 2022
Besvarelse fra FatFace - GLASGOW 3
Good Afternoon Heidi
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love the clothes in fat face.
1. august 2022
Besvarelse fra FatFace - GLASGOW 3
Hi Nicola, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely incredible staff
Absolutely incredible staff, Christine and Julia were very helpful and charismatic. I ended up leaving the store with a pair of sandals and it was the first time I had even went into the shop!
The girls were 100% amazing and I cannot sing their praises enough. I hope that they recieve some kind of recognition from their management because the pair of them were phenomenal.
Plus, they have a great taste in music!
I won't lie though, they really were absolute legends!
19. juli 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - GLASGOW 3
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Glasgow store.
Enjoy the rest of your day and stay safe. JB
Great store
Great store, great quality & staff are really helpful & friendly
16. juli 2022
Uopfordret anmeldelse
Besvarelse fra FatFace - GLASGOW 3
Good afternoon Mrs MacNeil,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Glasgow store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Besvarelse fra FatFace - GLASGOW 3
Good Morning Connie
Thank you for your review.
I am so pleased to hear of your recent experience in our Glasgow store. Please be assured that I have passed this onto the crew members involved for you.
Have a good day!
EP
Besvarelse fra FatFace - GLASGOW 3
Hi Nick
Thank you for taking the time to leave a review. So lovely to hear that the dungarees are now your favourite :)
Have a lovely afternoon DW
I returned an item and the staff were…
I returned an item and the staff were really helpful
20. maj 2022
Besvarelse fra FatFace - GLASGOW 3
Hi Sue,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one-we can't wait to see you again!
Take care, LA
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