Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
Virksomheden har svaret
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Se, hvad kunderne siger
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Se mere
Virksomheden har svaret
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Se mere
Virksomheden har svaret
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :) Delivered on time to a friendly local store... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
51 The Borough, GU9 7NW, Farnham, Surrey, Storbritannien
- 01252 714790
4,6
Fremragende
120 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient and helpful
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
18. juni 2026
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
New shorts long length the same as those 2 years ago. Thank you
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :)
Delivered on time to a friendly local store.
25. maj 2026
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
My £90 jacket was delivered to the…
My £90 jacket was delivered to the wrong shop. Still no sign of it. No communication other to tell me it was at wrong shop. I phoned and was told to be patient, !! Not good enough is it. Still no sign of my jacket, and rhe event I wanted to wear it to has been and gone. Very disappointed
23. maj 2026
Besvarelse fra FatFace - FARNHAM
Hello Brian, thank you for your review. We are really sorry to hear that this has happened. A member of our team will be in touch shortly to help resolve this for you.
Thanks, LE
The staff in Farnham are always very…
The staff in Farnham are always very friendly and helpful
26. april 2026
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good customer service (online and in store) and very good quality clothes.
Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I returned to store. The staff were very friendly and helpful, and the amount refunded was in my account two days later. Every item I’ve bought from FatFace has been good quality and washes very well.
If I had one request it would be that ‘tall’ options are available on women’s tops, as well as on a wider selection of men’s. The sleeves are quite often about two to three inches too short for me (I’m 5ft 8”). Even the tall option of the fleece I bought for my husband could do with an extra couple of inches on the body and sleeve length (he is 6ft 1”).
12. februar 2026
Besvarelse fra FatFace - FARNHAM
Thank you so much for taking the time to share your experience - we really appreciate it! We’re delighted to hear that the team in store were so helpful and that your return was smooth. It’s also lovely to know your FatFace pieces have been washing and wearing well.
And thank you for the feedback on tall options - this is really valuable, and we’ll make sure it reaches our product teams. We’re always looking at ways to improve our fit range, so comments like yours make a real difference.
Thank you, LE
a pyjama top and pyjama bottoms
I ordered a pyjama top and pyjama bottoms as a Christmas gift on line as they were not available in store at the Farnham branch. I arranged for the items to be delivered to the store for me to pick up.
I was told they would arrive in plenty of time for Christmas but in event one item didn’t arrive. Luckily my good friend was not upset to receive the gift after Christmas so all was well.
She was very pleased with the items I’m pleased to say.
27. december 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface always first point of call!
Excellent speed of service and happy staff.
Jumper warm and good quality although not quite as good since the big guys took over.
2. januar 2026
Besvarelse fra FatFace - FARNHAM
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans. Helpful staff.
They didn't have my size in the Farnham shop. They ordered two pairs of the jeans I wanted. They arrived at my house the next day and fitted perfectly.
The staff are always helpful.
13. november 2024
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering online; friendly staff when collected
Easy ordering online, my order was ready at the store where I was greeted by friendly staff, good quality tops.
10. september 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and well-priced clothing…
Good quality and well-priced clothing and excellent service.
9. september 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I went to collect
I went to collect, an online order as I wanted to try the garments on, the assistant was very welcoming and engaging.
I was unsure of the leg length and was able to try a different length to compare while I was in store.
Great experience.
1. september 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and friendly staff
Fat face Farnham , is my favourite shop . Staff are so helpful and friendly.
Always a pleasure to go in there .
20. august 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love FatFace, such good service and quality.
Just love FatFace for both ladies and mens clothing, great quality. Click and collect service in store is so convenient too. Also, should you need to, returns are very easy and refunds come through quickly.
29. juni 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great
On line order came swiftly to collect at Farnham store. This si my third pair o the Chesil cord trousers. Perfect fir, light fabric suitable or Spring and Autumn.
20. maj 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The clothes are great and fit well and…
The clothes are great and fit well and service quick and easy. The staff wonderful
5. maj 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent return experience
Ordered two items online. One was lovely and I kept, the other didn’t suit me at all but it was so simple and easy to return that item to my local store - no tedious paperwork, they did it all and I had a refund within a few days . Great service
30. april 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dresses -easy ordering and pick…
Lovely dresses -easy ordering and pick up from the local store
19. april 2025
Besvarelse fra FatFace - FARNHAM
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CT
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