Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... Se mere
Virksomheden har svaret
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... Se mere
Virksomheden har svaret
I had a recent problem with Fatface regarding a gift card. On both occasions I went into the shop, my enquiries was dealt with one of the managers called Maxine. Whereas I had a negative experience wi... Se mere
Virksomheden har svaret
Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which m... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic shorts, at a great price and very easy for me to collect in store. Thank you.

Besvarelse fra FatFace - EXETER 2
Placing my order was very straight forward and collecting from the store is easier for me so all was good

Besvarelse fra FatFace - EXETER 2
All sale goods ordered online arrived to my home quickly and efficiently. Royal Mail so much better than Evri. Was easy to return some items to shop.

Besvarelse fra FatFace - EXETER 2
Lady in fitting room went got me another size which was helpful

Besvarelse fra FatFace - EXETER 2
the lady that served me was most helpful, the polo shirt i bought is great just what i was looking for.
must say have a few more fat face items last forever they never seem to wear out i hope i have not tempted fate.

Besvarelse fra FatFace - EXETER 2
Staff are always helpful and polite.
Shops are always clean and tidy making it easy to find items in the sizes l'm looking for.
My favourite shop for clothing and accessories

Besvarelse fra FatFace - EXETER 2
I saw lottie with the mustard trousers jumpsuit on her Instagram account and ordered this. It's lovely.

Besvarelse fra FatFace - EXETER 2
Needed to exchange my online purchase for a different size, so called into my local store, where the assistant very quickly and cheerfully was able to find just what I wanted.

Besvarelse fra FatFace - EXETER 2
Maria Ward was absolutely lovely 😊 proper little ray of sunshine !

Besvarelse fra FatFace - EXETER 2
Great shirt and great help from the staff in Exeter. Thanks!

Besvarelse fra FatFace - EXETER 2
When I went into my local Fat Face, I was greeted by a friendly member of staff who helped me to find some new shorts. I left with three new pairs in different styles and colours. Really happy with my new purchases, thank you again to Shannon.

Besvarelse fra FatFace - EXETER 2
There was a slight mess up with my first order, and the store were very apologetic. My second order was far more successful and my new trousers are so comfy.

Besvarelse fra FatFace - EXETER 2
Ordering was easy and customer service was excellent but the men’s jeans size 32 were too big and the 30 really small. Sizing not there yet. Customer service tried to help and made sure I got my discount after you mistakenly sent pyjamas in the first parcel.

Besvarelse fra FatFace - EXETER 2
Staff very helpful and delivered to shop at time expected in Exeter.

Besvarelse fra FatFace - EXETER 2

Besvarelse fra FatFace - EXETER 2
Easy to order. Website easy to navigate. Collected from store in couple of days. Actually swopped for a smaller size. Very pleased with sweatshirt. Nice and soft and good quality. Staff friendly, helpful and polite as always ! 😁

Besvarelse fra FatFace - EXETER 2
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.