My husband and I have recently started shopping at Fatface in Evesham. The staff are always friendly and very helpful. Annie and Lisa are exceptionally good at assisting us and when items have not bee... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The assistant was pleasant and helpful, my purchase is lovely, cannot beat fat face for stylish flip flops, I get them every year, quality is excellent. Notwithstanding the above the main reason for s... Se mere
Virksomheden har svaret
Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... Se mere
Virksomheden har svaret
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, Storbritannien
- 01386 443928
4,8
Fremragende
129 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have not received my order yet !
I have now received a message to say it is ready to collect ! I am disappointed it took so long to be available but happy it has finally arrived for collection and thank fat face for their help 😊
14. december 2024
Besvarelse fra FatFace - EVESHAM
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Super service
I’d seen this scarf in one of the fat face shops and couldn’t decide. Later on I ordered it online and got a very speedy delivery
8. december 2024
Besvarelse fra FatFace - EVESHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - EVESHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff friendly and helpful when…
Staff friendly and helpful when collecting order and shopping in store
7. december 2024
Besvarelse fra FatFace - EVESHAM
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - EVESHAM
Hello Joanne, Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
That not quite true that I choose the…
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next Store you can also enter the parcel ID into a self service post’.
When I was asked to pay for postage or collect from a store I clearly remember selecting the Evesham Fatface store. As you can see the email I received is confusing as it says it’s arrived in your store.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - EVESHAM
Good morning,
I am so sorry for the confusion you had when placing an order with us. If there is anything we can help with please email fatfacereviews@mail.fatface.com and a member of our team will be happy to help!
Take care,
CT
Besvarelse fra FatFace - EVESHAM
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - EVESHAM
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - EVESHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely Geo print black and white…
Lovely Geo print black and white trousers. True to size and great they do Long leg options. Fast delivery. Thank you
4. juli 2024
Besvarelse fra FatFace - EVESHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Trousers, and received your order promptly! We look forward to welcoming you back soon.
Take care.- GM
Excellent service
Speedy delivery to local store. Correct sizing. Just the right colour to add to my collection of Mawes shorts.
Excellent service from both Lisa and Faith at Fat Face Evesham.
8. juli 2024
Besvarelse fra FatFace - EVESHAM
Hi Tom
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online to in store.
Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchase. Great quality as usual and choose my size knowing it will fit perfectly,
25. juni 2024
Besvarelse fra FatFace - EVESHAM
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Staff at Evesham always…
Staff at Evesham always friendly,helpful and extremely efficient. Very pleased with top I’d bought in sale . Saw lots of lovely for the summer season .
20. maj 2024
Besvarelse fra FatFace - EVESHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Item I ordered delivered to store for…
Item I ordered delivered to store for pick up was easy to arrange and pick up .
30. april 2024
Besvarelse fra FatFace - EVESHAM
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
A great atmosphere in a shop with good…
A great atmosphere in a shop with good stock for everyone and very helpful staff.
7. maj 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - EVESHAM
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you had such an enjoyable visit to our Evesham store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line and picked up click and…
Ordered on line and picked up click and collect. Very easy process, local store I collected from were exceptionally friendly and helpful
8. april 2024
Besvarelse fra FatFace - EVESHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely jumper
Lovely jumper, great price and delivered to store for collection fast and free.
23. marts 2024
Besvarelse fra FatFace - EVESHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your jumper, and have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care.- GM
Today I visited Fat Face at Evesham…
Today I visited Fat Face at Evesham Country Park. I received excellent customer service from Lisa. She was so polite, professional and extremely helpful. I am so impressed to have been treated so well and provided with all the help and advice I needed.
Lisa is a credit to your company. Thank you.
6. marts 2024
Uopfordret anmeldelse
Besvarelse fra FatFace - EVESHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Sizes are smaller than specified
Sizes are smaller than specified. My build hasn't changed but I had to have a XXXL as opposed to XXL & even then it wasn't a loose fit. Worried it'll shrink even more in the wash 😨
5. februar 2024
Besvarelse fra FatFace - EVESHAM
Good Morning Chris,
Thank you for taking the time to leave us a review!
I am sorry to hear it wasn't quite the right fit for you on this occasion! I have passed this feedback on to the relevant department to be looked into.
We really appreciate your feedback regarding your order and hope to be welcoming you back soon!
Kind Regards, JW
Quick efficient delivery
Quick and efficient delivery - amazing staff at store when I collected. Great customer service!
9. februar 2024
Besvarelse fra FatFace - EVESHAM
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.