Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
Virksomheden har svaret
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Se, hvad kunderne siger
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... Se mere
Virksomheden har svaret
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... Se mere
Virksomheden har svaret
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Storbritannien
- 01446 771943
4,6
Fremragende
89 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered in store delivered two days…
Ordered in store delivered two days later. Great service.
18. november 2022
Besvarelse fra FatFace - COWBRIDGE
Hi Shirley, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cowbridge Branch is Great
I called into the Cowbridge branch of Fatface to return something ordered on line. Whilst there I bought a pair of linen trousers which were on offer. The lovely lady who served me was very pleasant and helpful. The whole experience was stress free.
26. juli 2022
Besvarelse fra FatFace - COWBRIDGE
Hi Chris, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive online shopping experience and we look forward to welcoming you back soon.
Take care, LE
Lovely store and very helpful staff.
24. juni 2022
Besvarelse fra FatFace - COWBRIDGE
Hi Lynne,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Cowbridge store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Fabulous service as always
Fabulous service as always. Love shopping at Fatface in Cowbridge
10. maj 2022
Besvarelse fra FatFace - COWBRIDGE
Hello Elizabeth
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Cowbridge store. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Excellent as always in my experience
16. april 2022
Besvarelse fra FatFace - COWBRIDGE
Good Afternoon Sarah
Thank you for your 5* review.
I am so pleased to hear of your recent experience with us.
I hope you have a great Easter.
- EP
Took items back,cashier not sure how to…
Took items back,cashier not sure how to refund my items as some was on credit card and the other gift card Sone how gave me back all on gift card when that exceed the gift card balance.
13. april 2022
Besvarelse fra FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave a review. I am sorry there was a little confusion about your refund. If you would like us to rectify this then please get in touch with with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. DW
Faulty pocket
Fault o cured on side pocket stitches broken
Taken back to shop for replacement.
No problem with replacing coat and shop keeper very sorry for poor workmanship
6. februar 2022
Besvarelse fra FatFace - COWBRIDGE
Hi Christopher, I am so sorry to hear this but very pleased that you managed to get it exchanged and that the staff were helpful, will pass it on to them. Thank you for leaving us a review. LM
The Shop assistant was extremely…
The Shop assistant was extremely helpful and polite. I always find my visits to Cowbridge fat face a most pleasant experience.
28. januar 2022
Besvarelse fra FatFace - COWBRIDGE
Hi Alison,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store. We hope you enjoy your new purchases!
Have a great day!
Thanks again, JH
Hassle free shopping
I love Fat Face. Their clothes suit me perfectly. I have visited the Cowbridge store many times and the staff are absolutely lovely. I’m always impressed by the welcome; they always let you know they’re there to help if needed but are not intrusive. Also they make you feel valued as a customer which is so lovely because many businesses don’t seem to realise how important that is to customers. The experience makes me want to return and I do! I would say 80% of my daily wardrobe is Fat Face and I’ve no plans to change this anytime soon.
11. december 2021
Uopfordret anmeldelse
Besvarelse fra FatFace - COWBRIDGE
Hi Tracy,
Thanks for leaving us this 5 star review.
We are so happy to hear this positive feedback and we hope you continue to enjoy your shopping experience with us.
Merry Christmas! - ES
Lovely helpful staff
30. november 2021
Besvarelse fra FatFace - COWBRIDGE
Hi Ruth,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store. We will ensure that your feedback is passed on and we hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Dette er Trustpilot
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