I visited Fatface this afternoon, Thursday 18th June around 3.30pm The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable en... Se mere
Virksomheden har svaret

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I visited Fatface this afternoon, Thursday 18th June around 3.30pm The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable en... Se mere
Virksomheden har svaret
Nice shorts which I am am happy about. However I originally bought them on the website and had bought the wrong size. There was no paper work with it and I was directed to take them back to the sto... Se mere
Virksomheden har svaret
Very good than you, my dresses came in a few days & I could collect them from Next at Chelmer Village store, which saved me going into town. I just wondered if had thought of doing the Simone range... Se mere
Virksomheden har svaret
Exceptional Returns Policy. Ordered a pair of slip-ons online, they were a size bigger. Called Chelmsford's outlet for an exchange, excellent customer service from the phone call to collection. 'Tra... Se mere
Virksomheden har svaret
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Block 2 96 Bond Street, CM1 1GH, Chelmsford, Essex, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I visited Fatface this afternoon, Thursday 18th June around 3.30pm
The two ladies in the shop we’re absolutely fantastic, I had a small issue with a return and they were so helpful, approachable engaged personable and efficient
Unfortunately I don’t know their names but it’s important they hear this feedback, as the return was being made they kept my two year old granddaughter entertained - I buy from Fatface frequently but the service I had today will encourage me to give my custom to the Chelmsford branch rather than go on line - thank you

Besvarelse fra FatFace - CHELMSFORD 2
Nice shorts which I am am happy about. However I originally bought them on the website and had bought the wrong size. There was no paper work with it and I was directed to take them back to the store. I did that and was expecting I could swap them for a larger size.
They said that I would have to buy another pair and then be refunded which all seemed rather unneccessary

Besvarelse fra FatFace - CHELMSFORD 2
From ordering to service in the Chelmsford store the process was faultless. The jacket is excellent and I am enjoying wearing it. Thank you.

Besvarelse fra FatFace - CHELMSFORD 2
Excellent customer service in store.
Good quality clothing.

Besvarelse fra FatFace - CHELMSFORD 2
I’m glad to buy well made clothes at sale prices, delivered on time. Thank you

Besvarelse fra FatFace - CHELMSFORD 2
Very helpful staff and always good quality clothing at a fair price.

Besvarelse fra FatFace - CHELMSFORD 2
Friendly, helpful Staff.............and notifications on how my order was proceeding.

Besvarelse fra FatFace - CHELMSFORD 2
Cute, well made fluffy fox socks bought for my daughter. As always, the staff at Fat Face in Chelmsford were friendly and helpful.

Besvarelse fra FatFace - CHELMSFORD 2

Besvarelse fra FatFace - CHELMSFORD 2
Easy to order, quick delivery, always super friendly staff. Amazing coat, kept my eye on to come into the sale in my size, size 8, fit is perfect, I sized down as came up too big in a 10. So cosy and warm.

Besvarelse fra FatFace - CHELMSFORD 2
Great staff, very easy to exchange Xmas present for gift card to go on line and buy clothing in my size

Besvarelse fra FatFace - CHELMSFORD 2
I ordered a winter cardigan which was very good value, material is lovely and soft and sizing good too.
From order to arrival very quick! Good service.

Besvarelse fra FatFace - CHELMSFORD 2
Very good than you, my dresses came in a few days & I could collect them from Next at Chelmer Village store, which saved me going into town. I just wondered if had thought of doing the Simone range in the longer length & possible a bit longer than comes down to the calf, as I'm just under 5ft 0ins.

Besvarelse fra FatFace - CHELMSFORD 2

Besvarelse fra FatFace - CHELMSFORD 2

Besvarelse fra FatFace - CHELMSFORD 2
The jacket that I purchased online was picked up instore and the staff were very cheerful.
The Jacket fits perfectly and is of good quality

Besvarelse fra FatFace - CHELMSFORD 2
I saw the blouse on line first - went into store to try on to check fit and quality - I liked both so bought the blouse - great result … the staff were really helpful and recognised me from previous shopping expeditions - even nicer.

Besvarelse fra FatFace - CHELMSFORD 2
Easy to order online and collect in shop
Shirt fitted well and just what I wanted

Besvarelse fra FatFace - CHELMSFORD 2
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.