Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A lovely shop with very friendly and helpful staff. I had previously seen a dress online and luckily it was in stock in the shop. Tried it on and purchased it. The one assistant had on a lovely white... Se mere
Virksomheden har svaret
Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Se mere
Virksomheden har svaret
I forgot to add one item to the order (£150). I went online to see if I could add it on, but this was not possible (I do understand this). Online it said if I contacted customer services I could order... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Storbritannien
- 02920 667139
4,7
Fremragende
147 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Out with an old in with a new.
I have been purchasing Fat Face clothing for 30 years. Always good quality and variation. This purchase was a sweater in the same colour as purchased many years ago and now worn out. Good service and friendly staff at the Cardiff outlet.
6. december 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I love Fat Face
I love Fat Face. Efficient company, friendly staff in store, always a positive experience.
Online deliveries are punctual, well packaged. All good. When I've had to return an item, no issues and prompt refund.
4. december 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing service and good quality clothing.
Excellent quality and I would recommend it every time.
Thank you.
9. november 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choice and easy returns service
7. november 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality stuff
Quality stuff. Staff were so friendly. Was visiting Cardiff and ended up ordering more online when I got home
6. juni 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Versatile and flattering dress
The dress I ordered arrived really quickly and is perfect. Comfortable, flattering and ideal for any occasion.
Also received really friendly and genuine advice in-store.
5. juni 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional service from Antonia today…
Exceptional service from Antonia today in the cardiff branch. She was kind and went out of her way to help me. Weeks of searching without luck and she gave me sound advice. She was spot on. Thank you!
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
Good quality. Great designs. Good fit.
Just wish you had XXXL in store instead of having to purchase on line.
5. april 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from friendly helpful…
Great service from friendly helpful people. Good quality clothing. Thank you.
11. marts 2025
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CT
Not only did I surprisingly find…
Not only did I surprisingly find the perfect pair of pants, which is typically so tricky as a short person, but I found several and couldn’t have had better service from Joshua, who was an absolute gem! He was very patient and even gave me travel tips as I visit Wales from the States! The epitome of customer service.
1. marts 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cardiff store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
A Night to Remember
I recently visited the Fat Face store and had an exceptional experience, thanks to Alaa, one of the store’s employees. From the moment I walked in, Alaa was incredibly welcoming and attentive, offering help without being pushy. She really knows the products well and gave great recommendations based on my style and preferences.
What stood out the most was her patience and genuine willingness to assist. She went out of her way to find different sizes and styles, making sure I left with exactly what I was looking for. Her friendly attitude made the shopping experience enjoyable and stress-free.
Overall, Alaa made my visit to Fat Face fantastic. I highly recommend this store, not just for its great clothing, but for the top-notch customer service provided by Alaa. Thank you!
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The quality of the purchase was…
The quality of the purchase was excellent.
However, there were a few issues at pick up following a delayed delivery text. Fortunately my parcel was found by a determined assistant, thank you, despite being cancelled on the system.
14. december 2024
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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