Good selection of clothing, though often not stocking enough 36S trousers. Managed to get some sale items at an excellent price. Sad that it’s becoming evermore casual, without any smarter/formal ran... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Se mere
Virksomheden har svaret
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Se mere
Virksomheden har svaret
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
5 The Parade, CT1 2JL, Canterbury, Kent, Storbritannien
- 01227 455378
4,9
Fremragende
178 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The assistant
The assistant was quick and very helpful, and I ended up buying another item.
20. marts 2025
Besvarelse fra FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
So pleased with my item.
21. marts 2025
Besvarelse fra FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service friendly staff
3. marts 2025
Besvarelse fra FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
1st class
The clothing I've bought for myself and family is good quality and stylish, l and my granddaughters and daughters particularly love the pj's
11. februar 2025
Besvarelse fra FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for my holiday to Peru. It was just like a personal shopper experience! So nice to walk into a shop where people actually take an interest and are helpful. Thank you!
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra FatFace - CANTERBURY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very speedy service
Very speedy service. Ordered on Day 1 and picked up in store on Day 2. Less than 24 hours from on-line order to collection.
7. november 2024
Besvarelse fra FatFace - CANTERBURY 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Besvarelse fra FatFace - CANTERBURY 2
Hello Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line and had the clothes…
Ordered on line and had the clothes delivered to my local store free of charge 4 days later - very efficient.
One item didn't fit so ordered a smaller size to be delivered to the store. When I went to collect this item the staff took the item that didn't fit and dealt with the refund in store. Saved me posting it back , and the staff could not have been more helpful and friendly. Has definitely encouraged me to shop more in FatFace.
16. august 2024
Besvarelse fra FatFace - CANTERBURY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always quick delivery and very easy to…
Always quick delivery and very easy to send back , always packed really well to postc
14. august 2024
Besvarelse fra FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As always great clothes and great fit.
As always great clothes and great fit.
The Canterbury shop = always good friendly service.
6. august 2024
Besvarelse fra FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you are happy with your items and have received excellent service. We look forward to welcoming you back soon!
Take care. -GM
Besvarelse fra FatFace - CANTERBURY 2
Hi Vanessa, thank you for taking the time to leave a review. We're sorry to hear that your order didn't arrive in the state you expected it to, and we've passed your feedback on to our warehouse team for their awareness. If you need any further assistance, please don't hesitate to get in touch. Take care, CD
Besvarelse fra FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
First class
30. juni 2024
Besvarelse fra FatFace - CANTERBURY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful friendly staff.
14. juni 2024
Besvarelse fra FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The product was high quality and the…
The product was high quality and the store staff were very friendly and helpful.
6. juni 2024
Besvarelse fra FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent customer service and clothing.
4. juni 2024
Besvarelse fra FatFace - CANTERBURY 2
Good Afternoon Tony,
Thank you for your 5* review.
It is great to hear you are pleased with the service you have received. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Easy to order online
Easy to order online, free postage to local Fat Face in Canterbury..Able to try on and they disposed of the packaging...If I hadn't wanted the order, then the store would have taken it without all of the procedure of taking it back to the post office etc...Very easy
5. juni 2024
Besvarelse fra FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a helpful experience at one of our stores! We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
Very colourful & good quality clothes…
Very colourful & good quality clothes ,
But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, felt very uncomfortable .
Needs to address this - it put me off to visit the shop again .
14. maj 2024
Besvarelse fra FatFace - CANTERBURY 2
Hello
Thank you for your review.
I am pleased to hear that you are happy with your new items.
I am sorry to hear of your recent experience in store, I will ensure that this is raised with the Store Manager and Area Manager to look into further internally to ensure that this does not happen again.
EP
Besvarelse fra FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear the trousers were suitable, and you have enjoyed using our service.
We look forward to welcoming you back soon.
Take care. -SW
All round great service
Rapid delivery of online order. Beautiful dress, high quality.
Returned sandals in store- very quick and easy plus friendly staff
27. april 2024
Besvarelse fra FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am delighted to hear your received your order promptly, love your Dress, and found our returns process efficient!
Take care. -GM
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.