I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Se, hvad kunderne siger
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Se mere
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I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Se mere
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktoplysninger
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Storbritannien
- 02082 904457
4,7
Fremragende
242 anmeldelser
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Staff Morale
I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once in the Fat Face Bromley shop. Staff have been off-hand and the impression on me is that they are very unhappy. As I say, this is not the case elsewhere so I am wondering whether there is a particular difficulty in Bromley. Having said that, the merchandise is invariably of a high quality.
3. august 2026
Uopfordret anmeldelse
Besvarelse fra FatFace - BROMLEY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great trousers
Click and collect service is great and the staff were lovely. The trousers are excellent quality and fit perfectly.
14. juli 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service
Used before, will use again.
Absolutely no problems and friendly, helpful staff.
2. juli 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
Easy to order and collect.
Unfortunately, I keep receiving emails to ask me to collect items that I collected ten days ago.
12. juni 2026
Besvarelse fra FatFace - BROMLEY 2
Good afternoon
Thank you for taking the time to leave your review.
We're really sorry to hear that you are still receiving emails. Upon checking our system, we can see that you have reached out to Customer Service team who have now resolved this issue.
Thank you, LE
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
STAFF VERY HELPFUL IN STORE TO CHANGE…
STAFF VERY HELPFUL IN STORE TO CHANGE ITEM OVER FOR DIFFERENT SIZE. ALL INFO ON COMPUTER, NO NEED TO FILL OU RETURN FORM MAKING TRANSACTION EASY AND SMOOTH
27. maj 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely colour dress and good quality.
31. maj 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kept up to date with the order
Easy to order and steroids kept up to date regarding delivery
14. maj 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
10. maj 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
recently picked up a dress from FatFace…
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric feels soft and high-quality, and the cut is really flattering.
Definitely one of those pieces that makes you feel good the moment you put it on. Highly recommend!
29. april 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were very pleasant & cheery
The staff were very pleasant & cheery. Also helpful.
1. maj 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order kept well iMy order nformed
Easy to order kept well informed . Arrived as informed
28. april 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service at the Bromley Fat Face store
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The clothes are well organised and beautifully displayed.Versatile great quality clothing and style.
28. april 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly and helpful
I often buy things at FF and they are good quality and not overpriced. Recently I ordered an item online and paid for the delivery. Had to return it though (too small) and ordered a bigger size. I was very happy to see that my return included my delivery costs! 🤩
27. april 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in the Bromley branch are always super friendly and helpful
I ordered a pair of pedal pushers on line to be delivered to the Bromley store and tried them on in the store. They fitted perfectly and are very comfortable and soft. The staff in the Bromley branch are always super friendly and helpful
14. april 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jeans
Ordered a pair of jeans and were delivered
on time,nicely packaged and we're good
quality with no faults on the jeans.
17. marts 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So easy to order online and collect in…
So easy to order online and collect in store and save on postage, ensure they have your size, and still have a browse while in store. Always greeted with a smile and made to feel welcome in the shop. Very pleased with my new coat, which I collected. Looked even better in real life than online.
7. marts 2026
Besvarelse fra FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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